Home Health Revealed brings you real stories from real industry leaders about all things related to home health. From staffing to technology, agency start-ups to scaling and growing an agency. It's the patients that deserve the best care and we want to help our listeners get there.
Home Care Software Solution: What You Need to Know to Choose the Right EMR with Kristen Duell
Hannah Vale and Michael Greenlee as they talk with Kristen Duell, the EVP at Kantime. She has over 17 years of experience and is a wealth of knowledge in the health care/tech space. She loves helping people grow, learn and accomplish their goals.
Home health agencies have to find the right EMR (Electronic Medical Record) software system. Kristen talks about the real questions agencies should consider when choosing an EMR solution that works best for them.
She discusses topics like how user friendly a solution is, if it's able to grow and scale with you, considering payer diversification and the ability to flow all the way through to billing.
Kristen defines the most common functionalities that agencies should look for when making a decision about implementing an EMR solution.
One of the most important aspects is the implementation process. Kristen talks candidly about her experiences with implementation.
What should agencies look for from a clinical documentation standpoint?
Online training has become an essential piece of continuing to hire and expand your organization.
Other resources for agencies includes reports, analytics and data.
The decision-making process is complex. Kristin gives the top 3 questions agencies should ask when making the decision to adopt an EMR solution.
Kantime is the #1 home health and hospice EMR Solution. They offer a web-based management system in the post-acute care space: private duty, home health, pediatric, hospice and palliative care and self-direction.
Request a Demo from Kantime to learn more!
Home Health Revealed is sponsored by HealthRev Partners. Grow your agency and expand your mission with a high power revenue cycle management partner.
Mention this podcast and receive up to $500 off your first three invoices with a coding or billing 12-month service agreement. Request a Quote.
Marketing Your Agency with SEO Marketing Leader, Josh Lenz
Hannah Vale and Michael Greenlee talk with Josh Lenz, a SEO marketing leader specializing in authority marketing about how home health agencies can better market their businesses to grow and scale their businesses.
Josh shares his raw, personal story about going from the corporate world to woodworking to mastering SEO. He talks about the basic of marketing, types of content, and how to create a marketing plan.
Learn more abut the basics of marketing: traffic and conversions. Marketing strategy is so simple but it requires a routine. Learn how you can achieve success with any platform. Do one thing consistently for an extended amount of time.
The places you can publish and the types of content you can create are limitless.
There are three types of content:
1. Spoken word
Begin with one content form to produce content consistently on a particular platform and become the authority.
When choosing your content, picture the person you are serving. Taking care of a person is how you get your page to be seen. Write or create to a specific person to answer their question or solve their problem.
Josh talks about how to create a marketing plan that can be done in-house through his system: Explore. Analyze. Adapt.
SEO (Search Engine Optimization) means getting your website ranked for key phrases that people are searching for. Josh explains how Google is ranking content.
What is the difference in marketing and advertising? One is "free"
In the home health and hospice field, as agencies are trying to grow and scale, they must create a plan that is consistent.
What is the difference in working with a marketing agency versus an individual?
Incorporating culture and portraying the heart of the company is so important to send in your marketing message.
Resources mentioned in this podcast:
Create, Verify, and Optimize My Business
Looking for information on home health and hospice coding or home health and hospice billing? Mention this podcast and get up to $500 off your first three months of service with a 12-month agreement.
Kick Off Episode with Michael Greenlee, Founder and CEO of HealthRev Partners
Hannah Vale and Michael Greenlee bring you the first episode of the Home Health Revealed Podcast as they bring real stories from real industry leaders about issues related to home health.
The Home Health Revealed Podcast is sponsored by HealthRev Partners. So, for the kick off episode, we wanted to hear from Michael Greenlee, Founder and CEO of HealthRev Partners. He talks about why and how he decided to start his RCM (revenue cycle management) management. Find out how he models his business to build a team. He gives advice on hiring using profiling the strengths and skills of his employees, creating performance matrices to pay salespeople and service providers so that they are committed to the vision of the company.
Within his company, everyone has a voice. He believes that within his company people can disagree and be candid so long as it comes from a place of passion.
Coding and Billing can be a commodity; What makes HealthRev Partners different is that they view their role as a partner to home health and hospice agencies.
What makes the company great is the people behind the services that are provided. You can't run a company without great people and a great solution.
He tells some heartwarming stories from his childhood that helped shaped his philosophies of life and who he is today. "Always be a man of your word."
What differentiates HealthRev Partners from other coding and billing services is their dedication to analytics. Velocity gives you all the analytics you need to make wise decisions and find any gaps in productivity.
You can reach out to Michael or HealthRev Partners for more information on Velocity or to learn more about their services.
Join us in the next episode as we hear from a leader in SEO marketing and learn how you can grow your agency from an SEO perspective.