19 min
Hospo Reputation Management with PR Specialist Becky Erwood Tales From The Pass - A Hospitality Podcast by The Restaurant Association of NZ
-
- Food
Your business's reputation is everything. It's what potential customers see when they first research your company, and it can make or break a sale. In today's digital world, your reputation is more important than ever.
So what do you do when a crisis hits? How do you protect your brand and maintain a positive reputation?
In this episode, we talk to reputation management expert Becky Erwood about how small businesses can be proactive and build a positive reputation. She also shares some tips on how to handle a crisis when it does occur.
Here are a few of the things we discuss:
Why reputation management is so important, especially for small businesses How to build a positive reputation online and offline What to do when a crisis hits How to handle negative feedback Whether you're just starting out or you've been in business for years, this episode is a must-listen for anyone who wants to protect their reputation and grow their business.
Your business's reputation is everything. It's what potential customers see when they first research your company, and it can make or break a sale. In today's digital world, your reputation is more important than ever.
So what do you do when a crisis hits? How do you protect your brand and maintain a positive reputation?
In this episode, we talk to reputation management expert Becky Erwood about how small businesses can be proactive and build a positive reputation. She also shares some tips on how to handle a crisis when it does occur.
Here are a few of the things we discuss:
Why reputation management is so important, especially for small businesses How to build a positive reputation online and offline What to do when a crisis hits How to handle negative feedback Whether you're just starting out or you've been in business for years, this episode is a must-listen for anyone who wants to protect their reputation and grow their business.
19 min