21 episodes

Continuing Education for Home Inspectors and Real Estate Professionals. From Teardowns to Timber Frames. Your Podcast for houses, house construction, home inspections, and the profession of real estate. We’re growing the next-generation online community for Realtors and Home Inspectors Join us!

House Talk with Dylan Chalk Dylan Chalk

    • Education

Continuing Education for Home Inspectors and Real Estate Professionals. From Teardowns to Timber Frames. Your Podcast for houses, house construction, home inspections, and the profession of real estate. We’re growing the next-generation online community for Realtors and Home Inspectors Join us!

    Top 5 Claims Against Home Inspectors

    Top 5 Claims Against Home Inspectors

    Listen and learn - jump to our podcast page for a full accounting of the 5 claims against home inspectors. TodaysHomeInspector dot com front slash In The House

    • 14 min
    America's Call Center - Interview with Paul Zak

    America's Call Center - Interview with Paul Zak

    Hi I’m Gary Smith - welcome back -
    My next guest is Paul Zak. What a treat it was to speak with Paul. He manages the largest office support services company in the home inspection profession.
    America’s Call Center or ACC is more than a “call center”. It’s a 60+ employee and growing “Home Inspector Partner”.
    Whether you are a one may shop or a growing multi-inspector company their approach and commitment to your business success is something they take very seriously.
    So - - enjoy my conversation with Paul Zak.

    https://americascallcenter.com/
     

    • 31 min
    Vendor Spotlight - Smoke Detector Pole

    Vendor Spotlight - Smoke Detector Pole

    Our vendor spotlight features James Truscott - over the years James worked as a building inspector in the Dallas Metro -
    Often his job included testing smoke detectors - sometimes he’d ask a tenant to borrow a broom or mop or walking cane - anything that would help get to the unit in out of reach spots. I’m sure you’ve been there - - if not a stick - you’re carrying a ladder or a stool. In some cases the housing unit was vacant - so...no broom or mop or cane.
    To fulfill the need - he invented his own - but it’s not just a pole - it’s collapsable and - - - there are a few other features - we’ll let him tell you in his own words...enjoy our conversation with inventor of the Smoke Detector Pole - James Truscott.
    SmokeDetectorPole.com 
    GET IT HERE: 

    • 17 min
    How a Report Review Video Adds Value

    How a Report Review Video Adds Value

    VALUE PROPOSITION
    1) What sets you apart? Why should I hire you? Keep reading and listen/watch - - because you want to give the client a "Unique" value proposition.  
    2) Who is your target audience? If you can't answer this question you can't answer Question #1. 
    3) What are your client's pain points? How well do you know your client? You should be able to very quickly identify with your client's challenges.
    4) How will your inspection service remedy the issues? Once you have a good understanding of how your services remedy your target audience's pain points, you can begin to present your opinion in a way that is meaningful and delivers value.
    This episode is also available on our YouTube Channel. We have a HOW TO video that dives a bit deeper into the tools we used to create the video reviews and offer a few tips and tricks. Our Channel is here: https://www.youtube.com/user/todayshomeinspector 
    Video Part I: https://youtu.be/WMhjN8vsBKU 
    ...and Part II: https://youtu.be/gcJmaJG_T2k 
    We mentioned HomeBinder in this episode: https://homebinder.com
    Need an inspector? GO HERE and find them on a interactive easy to read MAP: https://todayshomeinspector.com 

    • 7 min
    5 Ways Competition is Good For Business

    5 Ways Competition is Good For Business

    Innovation
    Competition leads to innovation. If you’re the only inspector in your area it’ll be difficult to improve. And if you’re working in a crowded market, you won’t succeed by doing what everyone else does. Healthy competition encourages change.
    Customer Service
    Home inspectors offer similar products - they compete for customers. Improved customer service leads to loyal followers and the best marketing in the marketplace - word of mouth.
    Complacency
    Competition shakes off complacency. If your inspection company is consistently trying to innovate and better itself, you’ll be encouraged to push yourself - leave complacency to a rock.
    Understanding Your Market
    Competition forces you to focus on your core audience. Inspectors target local markets and your competition will encourage you to better understand that setting.
    Education
    Watching your competitors do well can teach you things about your business. Their practices will provide you with valuable insight into the state of the market, and help show you what works – and - more importantly - if pay attention - what doesn’t.

    • 1 min
    You Need an Edge

    You Need an Edge

    My one minute shot of advice and opinion - I called it my "ad-inion"!
    Thanks for listening - subscribed yet? Please be my guest - it highly appreciated and hope you visit often!

    • 59 sec

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