21 min
How and Why to Transform Your Small Business Customer Experience – Howard Tiersky Winning On Main Street - Small Business Podcast
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- Entrepreneurship
Howard Tiersky is CEO and Founder of FROM, The Digital Transformation Agency. For over 20 years, Howard has been helping leaders at companies large and small navigate digital transformation. Howard speaks regularly at major industry conferences and is also on the faculty of the NYU Tisch School of the Arts where he teaches courses on the intersection of the television industry and the Internet. Howard shared his thoughts with us on how small businesses can bridge the digital gap to interact with their customers the way their customers want to interact, and enhance their customers’ experience which will lead to higher revenues and customer loyalty.
Howard Tiersky is CEO and Founder of FROM, The Digital Transformation Agency. For over 20 years, Howard has been helping leaders at companies large and small navigate digital transformation. Howard speaks regularly at major industry conferences and is also on the faculty of the NYU Tisch School of the Arts where he teaches courses on the intersection of the television industry and the Internet. Howard shared his thoughts with us on how small businesses can bridge the digital gap to interact with their customers the way their customers want to interact, and enhance their customers’ experience which will lead to higher revenues and customer loyalty.
21 min