23 min
How can retailers turn a seamless experience into a sales driver? The Customer Experience Podcast
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- Management
Capita experts Jo Weigh and Charlie Whitworth look more closely at how customer experience, the online journey and personalisation are all evolving, and how retailers can drive growth in this challenging environment
Capita experts Jo Weigh and Charlie Whitworth look more closely at how customer experience, the online journey and personalisation are all evolving, and how retailers can drive growth in this challenging environment
23 min