Straight To Voicemail

What are the best brands doing to stay relevant, build trust, and create content smarter? At Share Your Genius, we have the same questions, so we're tapping the best in the space for their answers—one voicemail at a time. Join us each week for quick hits of insights from b2b marketers and leaders.

  1. How does content help build trust? | Stephanie Yoder, Director of Content, Rebrandly

    HACE 2 DÍAS

    How does content help build trust? | Stephanie Yoder, Director of Content, Rebrandly

    Every brand says they want trust, but few realize how quickly the wrong content can break it. In this episode of Straight to Voicemail, Rachel Downey talks with Stephanie Yoder, Director of Content at Rebrandly. Stephanie shares how thoughtful content earns trust, why salesy messaging breaks it, and how brands can use every touchpoint to prove credibility. She also explains how branded links drive 39% higher clicks by showing audiences exactly where they’re headed. You’ll learn: How to write content that educates before it sellsWhy understanding your audience builds long-term trustHow branded links strengthen credibility and increase engagement Jump into the conversation:(00:00) Why we wanted to hear from Stephanie(00:27) Why content is a brand’s best trust-building tool(01:00) How marketing language can break audience trust(01:20) What people-first content looks like(01:40) How helpful content drives stronger relationships(02:00) The importance of giving value before promoting products(02:20) Why branded links create trust through transparency(02:40) How Rebrandly connects content and credibility(02:47) Closing thoughts from Stephanie Yoder Straight to Voicemail is for CMOs, CEOs, and Heads of Marketing in B2B tech who want insights from the people who’ve been there. Each episode centers on one big question answered like a voicemail you’ll want to play again. Don’t miss this conversation! Follow Straight to Voicemail and explore Genius Cuts for more B2B content strategy insights.

    4 min
  2. How do you build client trust from day one? | Mason Cosby, CEO, Scrappy ABM

    HACE 4 DÍAS

    How do you build client trust from day one? | Mason Cosby, CEO, Scrappy ABM

    Trust usually peaks in the sales process and drops at kickoff. So, how do you stop the free fall? In this episode of Straight to Voicemail, Amanda Smith connects with Mason Cosby, CEO of Scrappy ABM. As a founder leading a services business, Mason has seen firsthand where trust breaks down and shares the systems his team uses to close that gap early. From internal handoffs to client comms, this conversation is packed with clarity and practical fixes. You’ll learn: How to introduce your team before the kickoff callWhat sales teams model that delivery teams should adoptWhy daily client updates make trust easier to maintain Jump into the conversation:(00:00) Why we wanted to hear from Mason (00:45) Meet Mason Cosby and the trust drop-off point (01:34) Why delivery teams feel like strangers after the sale (02:12) How Scrappy ABM makes internal team members visible (02:22) Tactics for keeping trust across the handoff (02:34) What sales teaches us about expectation setting (03:09) A simple format for daily client comms (03:52) The rule Mason uses to reset expectations Straight to Voicemail is for CMOs, CEOs, and Heads of Marketing in B2B tech who want insights from the people who’ve been there. Each episode centers on one big question answered like a voicemail you’ll want to play again. Don’t miss this conversation! Follow Straight to Voicemail and explore Genius Cuts for more B2B content strategy insights.

    4 min
  3. How can healthcare brands earn trust and attention? | James Furbush, VP of Marketing,  Prosperity Behavioral Health

    21 OCT

    How can healthcare brands earn trust and attention? | James Furbush, VP of Marketing, Prosperity Behavioral Health

    Getting attention is easy. Earning trust is harder, especially in healthcare, where trust can literally mean life or death. In this episode of Straight to Voicemail, Rachel Downey connects with James Furbush, VP of Marketing at Prosperity Behavioral Health. James has spent years leading go-to-market efforts in healthcare, where trust with buyers isn’t optional. Drawing from real-life moments and one memorable quote from Jurassic Park, he breaks down how to navigate the tension between visibility and credibility. You’ll learn: Why attention without relevance damages brand trustHow to build a long-term marketing strategy in a short-term worldWhen to say no to tactics that won’t serve your buyer Jump into the conversation:(00:00) Why we wanted to talk to James(00:26) Meet James and the problem of attention vs trust(01:00) A life lesson from his mom that shaped his approach(01:36) How trust gets broken in marketing(02:00) Why “should” matters more than “can” in strategy(02:20) The natural tension between trust and attention(03:20) Where marketing needs to hold the line(04:00) Why giving freely builds long-term trust(04:40) The risks of chasing attention without permission Straight to Voicemail is for CMOs, CEOs, and Heads of Marketing in B2B tech who want insights from the people who’ve been there. Each episode centers on one big question answered like a voicemail you’ll want to play again. Don’t miss this conversation! Follow Straight to Voicemail and explore Genius Cuts for more B2B content strategy insights.

    6 min
  4. How do you earn your board’s trust to gain support for your initiatives? | John E. Lepto IV, CRO, Clear Go-To-Market

    14 OCT

    How do you earn your board’s trust to gain support for your initiatives? | John E. Lepto IV, CRO, Clear Go-To-Market

    Board alignment is harder than ever. Budgets are tight, expectations are high, and every decision feels under a microscope. In this episode of Straight to Voicemail, Rachel Downey connects with John E. Lepto IV, CRO at Clear Go-To-Market, a buyer intelligence firm serving private equity-backed SaaS companies. With deep experience across sales, healthcare tech, and private equity ops, John shares how strategic clarity helps leaders earn trust in the boardroom even without a formal board himself. In this episode, you’ll learn: How buyer intelligence builds credibility with executive stakeholdersWhat boards actually want to hear from go-to-market leadersWhy clarity is the antidote to boardroom anxiety Things to listen for:(00:00) Why we wanted to talk to John(01:40) From lending to SaaS to PE-backed GTM(02:20) What Clear Go-To-Market actually delivers(03:00) Why win-loss is more than “why we lose”(04:10) Why John bets on service, not SaaS(05:20) The two converging shifts in PE and SaaS(07:00) What trust really means in boardroom settings(08:40) Bringing clarity to win-loss and GTM strategy(10:15) How Clear helps clients validate or challenge assumptions(11:30) One piece of advice for CROs walking into the boardroom Straight to Voicemail is for CMOs, CEOs, and Heads of Marketing in B2B tech who want insights from the people who’ve been there. Each episode centers on one big question answered like a voicemail you’ll want to play again. Don’t miss this conversation! Follow Straight to Voicemail and explore Genius Cuts for more B2B content strategy insights.

    6 min
  5. What role does trust play in leadership? | Denise Healy, CEO and Co-founder, Streets2Schools

    2 OCT

    What role does trust play in leadership? | Denise Healy, CEO and Co-founder, Streets2Schools

    Trust isn’t a soft skill, it’s a foundational asset. In this episode of Straight to Voicemail, Amanda Smith connects with Dr. Denise Healy, Ph.D., CEO and Co-founder of Streets2Schools and an expert in organizational psychology. With a Ph.D. in the field and decades of executive experience, she leads with empathy and strategy, building cultures where trust isn’t just a value, but an operational tool. Her approach blends radical candor, emotional intelligence, and transformational leadership. You’ll learn: How to define trust in a way that drives organizational alignmentWhy trust is essential for innovation, collaboration, and accountabilityPractical examples of “radical candor” and building reliable, transparent teamsJump into the conversation:(00:00) Why trust gets talked about but rarely operationalized in leadership (00:24) Meet Dr. Healy: How Streets2Schools turned trust into a core business function (01:08) Denise breaks down the definition of trust leaders must align on (02:06) How Denise uses team feedback to steer the company (03:13) Real examples of incentive planning and strategic retreats (04:50) Why violating stated values kills trust fast (05:22) Radical candor and reliability: The twin pillars of trustworthy leadership (06:15) Denise closes with two research-backed frameworks to explore Straight to Voicemail is for CMOs, CEOs, and Heads of Marketing in B2B tech who want insights from the people who’ve been there. Each episode centers on one big question answered like a voicemail you’ll want to play again. Don’t miss this conversation! Follow Straight to Voicemail and explore Genius Cuts for more B2B content strategy insights.

    7 min
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What are the best brands doing to stay relevant, build trust, and create content smarter? At Share Your Genius, we have the same questions, so we're tapping the best in the space for their answers—one voicemail at a time. Join us each week for quick hits of insights from b2b marketers and leaders.

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