33 min
How We Can Drive Positive Customer Perceptions of Contact Centres Ft Garry Gormley, Founder and CEO of FAB Outsourced Solutions Talk Time: The Contact Centre Podcast
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- Management
Garry Gormley, Founder and CEO of FAB Outsourced Solutions, joins Sean McIver to discuss technological and process opportunities contact centres could seize to enhance customer experience and the work lives of agents'.
Garry Gormley, Founder and CEO of FAB Outsourced Solutions, joins Sean McIver to discuss technological and process opportunities contact centres could seize to enhance customer experience and the work lives of agents'.
33 min