42 min
How a focus on culture, customer experience & process can drive 10x growth: In conversation with Rich Weidel, CEO at Princeton Mortgage Mortgage Vault Podcast
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- Management
In 2018 Princeton Mortgage set out a target of 50,000 loans by 2028 - fast forward to 2020, it had already achieved this and is set to clock $ 1 billion in loan volumes.It is one of the fastest growing mortgage companies with a customer satisfaction score of 98 !In this episode, we are in conversation with CEO - Rich Weidel to understand how he built a high performance culture at Princeton Mortgage that delivers the best customer service experience a.k.a "The Effortless Mortgage Experience", ...
In 2018 Princeton Mortgage set out a target of 50,000 loans by 2028 - fast forward to 2020, it had already achieved this and is set to clock $ 1 billion in loan volumes.It is one of the fastest growing mortgage companies with a customer satisfaction score of 98 !In this episode, we are in conversation with CEO - Rich Weidel to understand how he built a high performance culture at Princeton Mortgage that delivers the best customer service experience a.k.a "The Effortless Mortgage Experience", ...
42 min