How One Great Client Sparked a Dozen More - Fixel

Company: Fixel

Owners: Vin Thomas

Year Started: 2010

Employees: 1 – 10

When creativity meets intention, big things happen. In this episode, Vin Thomas, founder of Fixel, shares how one standout client relationship helped define his agency’s direction and how trust, clarity, and sharp instincts shaped every decision along the way.

Inside this episode:

• How to protect your team culture with a “slow to hire, fast to fire” mindset
• The simple onboarding move that immediately builds client trust
• Why choosing a niche felt risky but became their greatest asset
• How strong relationships turned into 26 long-term clients