How The F**k Did You Get That Job‪?‬ Grit Player Services

Picture this: you're a hotshot marketer, ready to take on the world. But you're faced with a tough choice — should you be a jack-of-all-trades or a master of one? It's the age-old debate between being a generalist or a specialist.

To help us navigate this tricky terrain, we brought in Charlotte Mostaed, the CMO of Health-Ade Kombucha. Charlotte's got a multidisciplinary background in development studies, which has shaped her unique approach to marketing. She calls it "very general management focused." Basically, she's a boss at seeing the big picture.

As Charlotte puts it, "This ability to do a very multidisciplinary major really, really spoke to me. And I would say that that's how I've now approached marketing and my brand of marketing, which is very general management focused." Her experience shows just how valuable a generalist mindset can be in marketing.

But before we crown generalists the winners, we’re going to break down the merits of being a stone cold specialist in certain fields.

In this article, we'll dive into the pros and cons of being a generalist or specialist in marketing, look at some real-world examples of successful marketers from both sides, and give you some actionable advice to help you navigate this complex landscape.

Picture this: you're a marketing mastermind, perched atop your throne of brilliant ideas, ready to take on the world. But wait, what's that sound? It's the drumbeat of artificial intelligence, marching steadily toward your kingdom. Do you cower in fear, clutching your trusty whiteboard marker? Or do embrace your new robot overlords and use AI as your secret weapon in the battle for marketing supremacy?

As Sophie Kelly, SVP of Global Tequila at Diageo, aptly put it, "Gone are the days of sitting in a room trying to think of all the possible ideas." The AI revolution is upon us, and it's not just a passing fad – it's a seismic shift in how we approach marketing. With AI tools readily accessible, we're no longer limited by the boundaries of our own imagination. We can feed the machine a few prompts and watch as it spits out a smorgasbord of ideas, each more tantalizing than the last.

But here's the catch: having a vast array of options is only half the battle. The real challenge lies in navigating this sea of possibilities to uncover the true gems – the ideas that will resonate with your audience, drive engagement, and propel your brand to new heights. And that, my friends, is where the importance of creativity and fearlessness comes into play.

In our insanely overstimulated and infinite world of social media, trying to communicate your brand’s message loudly to multiple generations simultaneously is like trying to juggle flaming chainsaws while riding a unicycle on a tightrope.

As consumer decision-making becomes more collaborative and family-oriented, marketers must channel their inner circus performer and adapt their strategies to appeal to a diverse range of age groups. Each generation comes with its own quirks, preferences, and communication styles.

The higher education sector is a perfect case study for this multigenerational marketing clusterf**k. As Gabriel Welsch, VP of Marketing and Communications at Duquesne University shared on the podcast this week, "In 90% of cases, the parents are a huge part of the decision, and increasingly the grandparents, because for millennial parents, whose kids are now growing and starting to look at college, the grandparents often were the caretakers. So they're very invested in their success as well." It's like a family reunion, but instead of arguing about who makes the best potato salad, they're debating which college has the most impressive dining hall.

Below, we'll dive headfirst into the challenge of multigenerational marketing, using insights from the higher education sector and time spent talking with Garbiel Welsch as our guide. We'll explore each generation's unique characteristics and preferences, uncover best practices for crafting cohesive brand messages that resonate with audiences across the age spectrum, and equip you with the tools and knowledge needed to become a marketing superhero.

In this super fun, super insightful interview (which we did on a yacht!?), we sat down with Olivia Donnan, VP of Branding Communications at YOTEL, to dive into her career journey and philosophies about how to stand out and build a world-class global brand in hospitality.

From her early dreams of becoming an actress to navigating the multicultural nuances of international business, Olivia shares the lessons, challenges, and wins that have shaped her path. Like many of our guests on “How the F**k Did You Get That Job?”, Olivia’s education and career path are completely unrelated, and she gives practical advice for those starting out in their career and anxious make their mark early (hint: be patient!).

One of our favorite parts of this interview as the candid look at what it takes to build and maintain a strong brand in the uber competitive world of hospitality, and how to maintain that brand’s consistency across continents. A great lesson for any budding global marketing executive.

In this fascinating interview we cover:

- Embracing New Platforms for Engagement: At NYC FC, Lauren harnessed the power of new platforms like TikTok for influencer marketing, highlighting the need to adapt to changing media landscapes for brand visibility and engagement.
- Innovation in Agency Partnerships: Lauren discussed the evolving dynamics between brands and agencies, stressing the importance of creativity, commitment, and deep brand understanding in successful partnerships.
- The Importance of Integrated Marketing: Lauren's diverse experiences taught her about taking an integrated marketing approach, where balancing various strategies effectively addresses different business challenges.
- Data-Driven Creativity: She advocates for a balance between creativity and data in marketing, emphasizing that both are crucial for crafting engaging campaigns and resonating with audiences.
- Future Trends in Marketing: Lauren predicts a future where marketing will be heavily influenced by the integration of new media and technology, focusing on creating personalized and engaging experiences for customers with things like AR & VR.

In the disorientingly fast-changing world of marketing, it’s extremely important to make sure that you are creating a feedback loop between data and creativity. Marketing is the blend of art and science, and few people understand this as well as this week’s podcast guest, Lauren Scrima.

Lauren is the VP of Marketing at NYC FC. Her transition from studying political science to running multi-platform brand marketing departments symbolizes the necessity for marketers to be agile, adaptable, and continuously learning. Adaptability is particularly critical as this field is ever-evolving, the engagement platforms rise and fall and consumer engagement paradigms shift almost daily. “How are we different?” is a question that must be asked and realized on a daily basis.


Lauren started her career at the prestigious New Yorker Magazine as a sales associate before jumping over the brand side at Dr. Pepper Snapple, and later, the alcohol behemoth AB InBev. Each step in her journey gave her unique insights — from grappling with the emotional connections essential in marketing to the significance of data-driven strategies in sculpting compelling, unique brand narratives.

Today Lauren is at NYC FC, and has been tasked with elevating the fledgling soccer brand in the highly competitive US sports market. She went gung-ho into influencer marketing and platforms like TikTok, underscoring her ability to adapt to new mediums and strategies. Her time at NYC FC has showcased her penchant for keeping creativity in marketing, while balancing it with an acute awareness of data to inform decision-making, resonate with audiences, and drive impactful brand engagement.

Welcome to another episode of How the f**k did you get that job?" This week, we're excited to sit down with Jinal Shah, the GM and CMO of Zip US, a digital financial services company making credit accessible to as many people as possible.

If you've ever been part of an exhilarating, fast-paced (aka f**king crazy) startup, you know that roles are often as flexible as they are demanding. In early-stage startups, job descriptions blur, departments merge, and you're expected to roll up your sleeves to get shit done. Jinal, as a leader navigating these fluid dynamics, took to this environment like a duck in water after spending years in the agency world.

In her dual role as GM and CMO, Jinal has exhibited an understanding of the art and science of marketing that really impressed us. She’s been instrumental in fostering an environment at Zip US that values data-driven decision making, while also championing the creative potential of her team. Jinal consciously aims to be an inspirational leader, encouraging her team to explore, innovate, and continually push the boundaries of what's possible.

I loved this conversation because it reinstated my belief that startups can have top tier creative talent in their ranks and that they needn’t rely on fancy agencies to tell them how to talk to their customers. It was refreshing, inspiring, engaging.