207 episodes

If you’re in you're a new manager and want to become a confident and competent leader people love to work with, then join leadership expert Ramona Shaw in this podcast. Each week, Ramona shares inspiring new perspectives and practical tips you can use right away to successfully transition into your first leadership role and to think, act, and communicate like the leader you know you can be.

The Manager Track Ramona Shaw

    • Business
    • 5.0 • 19 Ratings

If you’re in you're a new manager and want to become a confident and competent leader people love to work with, then join leadership expert Ramona Shaw in this podcast. Each week, Ramona shares inspiring new perspectives and practical tips you can use right away to successfully transition into your first leadership role and to think, act, and communicate like the leader you know you can be.

    When our Minds Trick Us Into Ineffective Leadership - Interview with Cayla Horey

    When our Minds Trick Us Into Ineffective Leadership - Interview with Cayla Horey

    Daring to sound cliché... but I'm pretty sure you've heard phrases like, "Think about what you are thinking about," and "Our thoughts become our beliefs, and our beliefs become our action." But have you ever had someone call out your mental blind spots?

    Do you know what mental traps might be impacting your effectiveness as a leader? Would you be able to recognize them yourself?

    In this episode, Ramona and her guest and fellow Leadership Coach, Cayla Horey share examples of situations when a leader's internal dialogue was about to trip them up but a coaching conversation cleared the path for a more effective leadership experience.

    Cayla explains that our brains offer us constant streams of thoughts, and we have a natural tendency to simply accept and believe those thoughts as truth.

    However, these unchallenged narratives can lead us down unproductive paths, causing us to make decisions or take actions that can ultimately hurt our teams and organizations.

    This episode demonstrates how replacing limiting mindsets with more empowering ones that are as equally true, can unlock dramatically better outcomes for you as a leader.

    If you are interested in developing a keen sense of self-awareness and identifying mental blind spots then this episode is for you.

    Check it out here.
    Or watch it on YouTube here.

    — RESOURCES MENTIONED —
    Cayla Horey's website: https://caylahorey.com/Connect with Cayla on LinkedIn: https://www.linkedin.com/in/cayla-horey-a4ab661b1/Learn how to turn your 1-on-1 meetings from time wasters, awkward moments, status updates, or non-existent into your most important and valuable meeting with your directs all week. Access the course and resources here: ramonashaw.com/11Have a question or topic you'd like Ramona to address on a future episode? Fill out this form to submit it for her review: https://ramonashaw.com/ama
    — OTHER EPISODES YOU MIGHT LIKE —
    Episode 18: How to Ask for FeedbackEpisode 29: The Two Common Blindspots Managers Have and How to Overcome ThemEpisode 43: Is Your Thinking Helping or Hurting You?Episode 48: Uncovering Blindspots & The Johari WindowEpisode 72: Manage Your Mind Before You Manage PeopleEpisode 81: How to Overcome Your Brain's Fixation on Bad ThingsEpisode 128: When to Work With a Leadership CoachEpisode 129: Creating a Feedback Culture - With Harrison KimEpisode 138: 5 Common Blindspots Leaders Uncover in their 360 AssessmentsEpisode 182: Tough Moments of Leadership - Q&AEpisode 204: Letting Someone Go
    — WHAT’S NEXT? —
    Learn more about our leadership development programs, coaching and workshops at archova.org.

    Grab your copy of Ramona's best-selling book 'The Confident & Competent New Manager: How to Rapidly Rise to Success in Your First Leadership Role': amzn.to/3TuOdcP

    If this episode inspired you in some way, take a screenshot of you listening on your device and post it to your Instagram Stories, and tag me @ramona.shaw.leadership or DM me on LinkedIn at linkedin.com/in/ramona-shaw

    Are you in your first manager role and don't want to mess it up? Watch our FREE Masterclass and discover the 4 shifts to become a leader people love to work for: www.archova.org/masterclass

    Don't forget to invest time each week to increase your self-awareness, celebrate your wins, and learn from your mistakes. Your career grows only to the extent that you grow. Grab your Career Journal with leadership exercises and weekly reflections here: ramonashaw.com/shop

    Love the podcast and haven’t left a review yet? All you have to do is go to ramonashaw.com/itunes and give your honest review. Thanks for your support of this show!

    * Disclaimer: Shownotes may contain affiliate links. That means that I am awarded a small commission for purchases made through them, at no added cost to you.

    * Disclaimer: Shownotes may contain affiliate links. That means that I am awarded a small commission for purchases made through them, at no added cost to you.

    • 42 min
    Supporting Your First-Time Managers: Success Strategies

    Supporting Your First-Time Managers: Success Strategies

    Have you ever thought about conducting your hiring process in the Metaverse? Or considered investing in an everboarding training strategy for your employees?

    These are just some of the many topics you'll hear about in this week's podcast episode.

    Ramona is joined by three learning and development (L&D) leaders for an insightful conversation on how to best support first-time managers.

    The panel covers the common hurdles that new leaders face, the skills new managers need to learn right away, the importance of a multi-faceted training strategy, and emerging trends impacting the support for first-time leaders.

    Be sure to check it out here.
    Watch it on YouTube here.

    — RESOURCES MENTIONED —
    Learn how to turn your 1-on-1 meetings from time wasters, awkward moments, status updates, or non-existent into your most important and valuable meeting with your directs all week. Access the course and resources here: ramonashaw.com/11Have a question or topic you'd like Ramona to address on a future episode? Fill out this form to submit it for her review: https://ramonashaw.com/ama
    — OTHER EPISODES YOU MIGHT LIKE —
    Episode 20 - Moving into Leadership - With Phil BurgessEpisode 28 - Why Having a Sponsor at Work Will Help You Get AheadEpisode 61 - From IC to Manager - 4 Main ShiftsEpisode 64 - New Managers: Being "Productive" Means Something Different NowEpisode 74 - How My APS Method Helps (New) Managers SucceedEpisode 131 - What First-Time Managers Need to Unlearn & Do Differently to Succeed - With Jason ScottEpisode 136 - Becoming the Boss & How to Lead in a Multigenerational Workplace - With Lindsey PollakEpisode 178 - Transitioning Roles
    — WHAT’S NEXT? —
    Learn more about our leadership development programs, coaching and workshops at archova.org.

    Grab your copy of Ramona's best-selling book 'The Confident & Competent New Manager: How to Rapidly Rise to Success in Your First Leadership Role': amzn.to/3TuOdcP

    If this episode inspired you in some way, take a screenshot of you listening on your device and post it to your Instagram Stories, and tag me @ramona.shaw.leadership or DM me on LinkedIn at linkedin.com/in/ramona-shaw

    Are you in your first manager role and don't want to mess it up? Watch our FREE Masterclass and discover the 4 shifts to become a leader people love to work for: www.archova.org/masterclass

    Don't forget to invest time each week to increase your self-awareness, celebrate your wins, and learn from your mistakes. Your career grows only to the extent that you grow. Grab your Career Journal with leadership exercises and weekly reflections here: ramonashaw.com/shop

    Love the podcast and haven’t left a review yet? All you have to do is go to ramonashaw.com/itunes and give your honest review. Thanks for your support of this show!

    * Disclaimer: Shownotes may contain affiliate links. That means that I am awarded a small commission for purchases made through them, at no added cost to you.

    • 36 min
    Elevating Your Communication Skills with GenAI

    Elevating Your Communication Skills with GenAI

    GenAI isn't a trend or a fad that will eventually fade. It is crucial for leaders to not only understand it but also be involved in conversations and early initiatives regarding GenAI's use in their workplace.

    But now, let's get a bit more tactical.

    GenAI is impacting business strategies, workflows, and employee productivity. However, leaders can also leverage it to improve communication with their teams, prepare for difficult conversations, or fine-tune their pitches and updates to senior leaders.

    In this episode, Ramona provides several practical examples of how managers can use these new tools to navigate day-to-day conversations, prepare for more delicate situations, and improve all aspects of their communication.

    If you're looking for ways to stay at the forefront of GenAI and master tools like ChatGPT, Claude, or Gemini, to refine your communication techniques then this episode is for you.

    Check it out here: www.ramonashaw.com/205-genai
    Watch the YouTube video here: https://youtu.be/2vF3RrPQ8ow

    — RESOURCES MENTIONED —
    GenAI Quick Start GuideNavigating AI as It Becomes as Essential as Air Blog PostLearn how to turn your 1-on-1 meetings from time wasters, awkward moments, status updates, or non-existent into your most important and valuable meeting with your directs all week. Access the course and resources here: ramonashaw.com/11Have a question or topic you'd like Ramona to address on a future episode? Fill out this form to submit it for her review: https://ramonashaw.com/ama
    — OTHER EPISODES YOU MIGHT LIKE —
    Episode 6: Navigating Difficult Conversations at WorkEpisode 142: ChatGPT and 8 Ways it Can Help You at WorkEpisode 171: Communicating With Numbers
    — WHAT’S NEXT? —
    Learn more about our leadership development programs, coaching and workshops at archova.org.

    Grab your copy of Ramona's best-selling book 'The Confident & Competent New Manager: How to Rapidly Rise to Success in Your First Leadership Role': amzn.to/3TuOdcP

    If this episode inspired you in some way, take a screenshot of you listening on your device and post it to your Instagram Stories, and tag me @ramona.shaw.leadership or DM me on LinkedIn at linkedin.com/in/ramona-shaw

    Are you in your first manager role and don't want to mess it up? Watch our FREE Masterclass and discover the 4 shifts to become a leader people love to work for: www.archova.org/masterclass

    Don't forget to invest time each week to increase your self-awareness, celebrate your wins, and learn from your mistakes. Your career grows only to the extent that you grow. Grab your Career Journal with leadership exercises and weekly reflections here: ramonashaw.com/shop

    Love the podcast and haven’t left a review yet? All you have to do is go to ramonashaw.com/itunes and give your honest review. Thanks for your support of this show!

    * Disclaimer: Shownotes may contain affiliate links. That means that I am awarded a small commission for purchases made through them, at no added cost to you.

    * Disclaimer: Shownotes may contain affiliate links. That means that I am awarded a small commission for purchases made through them, at no added cost to you.

    • 23 min
    Letting Someone Go

    Letting Someone Go

    Imagine that sinking feeling when you realize you may have to let someone go from your team.



    It's one of the most difficult situations a manager faces. In most cases, the manager has been feeling this tugging going on for a while but has put it off, hoping that things would improve. But at some point they have to face the inevitable. What's worse, if they were the one that hired this employee, they may also be struggling with guilt, feeling at-fault for how the situation turned out.



    In this episode, Ramona provides guidance on how to approach the process of letting someone go with clarity and compassion. She brings up key questions to ask yourself to assess if termination is warranted and introduces you to the AMO framework to help identify gaps that may be hindering the employee's performance.



    Even if termination is the ultimate outcome, there are ways that it can be done with clarity and compassion for everyone involved, including the remaining team members.



    If you've been grappling with an underperforming employee or want to prepare for when (not if!) this situation will arise for you, then you must tune in to this episode.



    Check it out here.

    Watch it on YouTube here.



    — RESOURCES MENTIONED —


    Learn how to turn your 1-on-1 meetings from time wasters, awkward moments, status updates, or non-existent into your most important and valuable meeting with your directs all week. Access the course and resources here: ramonashaw.com/11
    Have a question or topic you'd like Ramona to address on a future episode? Fill out this form to submit it for her review: https://ramonashaw.com/ama



    — OTHER EPISODES YOU MIGHT LIKE —


    Episode 6: Navigating Difficult Conversations at Work
    Episode 38: How to Have Difficult Conversations that Inspire and Motivate - An Interview with Aleta Maxwell
    Episode 59: 6 Warning Signs That Your New Hire Won't Work Out
    Episode 120: When a Direct Resigns, What's Your Responsibility?
    Episode 157: Retain Employees Who Didn't Get Promoted



    — WHAT’S NEXT? —

    Grab your copy of Ramona's best-selling book 'The Confident & Competent New Manager: How to Rapidly Rise to Success in Your First Leadership Role': amzn.to/3TuOdcP



    If this episode inspired you in some way, take a screenshot of you listening on your device and post it to your Instagram Stories, and tag me @ramona.shaw.leadership or DM me on LinkedIn at linkedin.com/in/ramona-shaw



    Are you in your first manager role and don't want to mess it up? Watch our FREE Masterclass and discover the 4 shifts to become a leader people love to work for: ramonashaw.com/masterclass



    Don't forget to invest time each week to increase your self-awareness, celebrate your wins, and learn from your mistakes. Your career grows only to the extent that you grow. Grab your Career Journal with leadership exercises and weekly reflections here: ramonashaw.com/shop



    Love the podcast and haven’t left a review yet? All you have to do is go to ramonashaw.com/itunes and give your honest review. Thanks for your support of this show!

    * Disclaimer: Shownotes may contain affiliate links. That means that I am awarded a small commission for purchases made through them, at no added cost to you.

    • 25 min
    Current-Day Lessons from Historical Leaders - with Moshik Temkin

    Current-Day Lessons from Historical Leaders - with Moshik Temkin

    Do great leaders make history, or does history make great leaders?



    Whether it’s a political upheaval like what Napoleon faced, an economic depression as with Roosevelt, or a company facing an existential challenge, great leaders have historically grasped these moments as opportunities for significant change.



    In fact, the desire to bring about positive change and make a difference is a common thread among all outstanding leaders. But while studying successful leaders offers valuable lessons, learning from past failures can be equally insightful.



    In this episode, Ramona and guest, Moshik Temkin, have a captivating conversation full of engaging stories about historical leaders, both the successful and some very unsuccessful events that have shaped the world we live in today.



    Moshik is recognized as a distinguished professor who has significantly contributed to the fields of leadership and history. His expertise has led to teaching positions at reputable institutions, including Harvard. Temkin's scholarly essays and articles have garnered attention in esteemed publications including The New York Times, The Nation, Journal of Democracy, The New Republic, and the Los Angeles Times. His recent book, Warriors, Rebels, and Saints: The Art of Leadership from Machiavelli to Malcolm X, is a comprehensive examination of historical leadership that has been praised for its depth and insight into the journeys of past leaders.



    One of our favorite quotes from the show: "I think what they had in common is that they spoke their truth. They were not concerned with whether people liked them or not. In fact, they understood that sometimes, and this might not be a pleasant thing to say, but sometimes, really, transformational leadership means that you are going to alienate people, some people, and you are going to create enemies. And Franklin Roosevelt himself said to the American people, he said, I want you to judge me by the enemies that I have made."



    Check it out here.

    Watch it on YouTube here.



    — RESOURCES MENTIONED —


    Moshik's Website: https://www.moshiktemkin.com/
    Moshik's Book, "Warriors, Rebels, and Saints; The Art of Leadership from Machiavelli to Malcolm X"
    Learn how to turn your 1-on-1 meetings from time wasters, awkward moments, status updates, or non-existent into your most important and valuable meeting with your directs all week. Access the course and resources here: ramonashaw.com/11
    Have a question or topic you'd like Ramona to address on a future episode? Fill out this form to submit it for her review: https://ramonashaw.com/ama



    — OTHER EPISODES YOU MIGHT LIKE —


    Episode 1: How to Best Support Your Team During a Time of Uncertainty & Change
    Episode 2: How to Focus on What Matters Most While Everything Seems to Be Changing
    Episode 10: How To Win In Office Politics
    Episode 195: Leveraging Emotions
    Episode 197: Copycat Leadership



    — WHAT’S NEXT? —

    Grab your copy of Ramona's best-selling book 'The Confident & Competent New Manager: How to Rapidly Rise to Success in Your First Leadership Role': amzn.to/3TuOdcP



    If this episode inspired you in some way, take a screenshot of you listening on your device and post it to your Instagram Stories, and tag me @ramona.shaw.leadership or DM me on LinkedIn at linkedin.com/in/ramona-shaw



    Are you in your first manager role and don't want to mess it up? Watch our FREE Masterclass and discover the 4 shifts to become a leader people love to work for: ramonashaw.com/masterclass



    Don't forget to invest time each week to increase your self-awareness, celebrate your wins, and learn from your mistakes. Your career grows only to the extent that you grow. Grab your Career Journal with leadership exercises and weekly reflections here: ramonashaw.com/shop



    Love the podcast and haven’t left a review yet? All you have to do is go to ramonashaw.com/itunes and give your honest review. Thanks for your support of this show!



    * Disclaimer: S

    • 50 min
    When Someone Doesn't Like What You Did or Said

    When Someone Doesn't Like What You Did or Said

    Ever had that moment when what you said or did unexpectedly turned someone's mood sour?



    As a leader, handling dissatisfaction within your team is inevitable and can require emotional intelligence and managerial finesse. While it can be uncomfortable delivering news or making decisions that not everyone likes, it's your responsibility as a leader to make tough calls when needed.



    So how can you navigate the delivery of unpopular decisions, while being a compassionate leader and maintaining your effectiveness?



    In this episode, Ramona provides insights into how managers can face tough situations that arise when team members disagree with news, decisions, or directives. She provides practical strategies and talking points that will help you maintain your effectiveness as a leader amidst uncomfortable yet inevitable conflicts.



    Check it out here.

    Or watch it on YouTube here.



    — RESOURCES MENTIONED —


    Learn how to turn your 1-on-1 meetings from time wasters, awkward moments, status updates, or non-existent into your most important and valuable meeting with your directs all week. Access the course and resources here: ramonashaw.com/11
    Have a question or topic you'd like Ramona to address on a future episode? Fill out this form to submit it for her review: https://ramonashaw.com/ama



    — OTHER EPISODES YOU MIGHT LIKE —


    Episode 31: Master Any Conflict Situation
    Episode 41: From Bud to Boss - A Coaching Conversation with Jen
    Episode 45: Want to be Liked or Respected? Why it's the Wrong Question to Ask
    Episode 182: Tough Moments of Leadership - Q&A



    — WHAT’S NEXT? —

    Grab your copy of Ramona's best-selling book 'The Confident & Competent New Manager: How to Rapidly Rise to Success in Your First Leadership Role': amzn.to/3TuOdcP



    If this episode inspired you in some way, take a screenshot of you listening on your device and post it to your Instagram Stories, and tag me @ramona.shaw.leadership or DM me on LinkedIn at linkedin.com/in/ramona-shaw



    Are you in your first manager role and don't want to mess it up? Watch our FREE Masterclass and discover the 4 shifts to become a leader people love to work for: ramonashaw.com/masterclass



    Don't forget to invest time each week to increase your self-awareness, celebrate your wins, and learn from your mistakes. Your career grows only to the extent that you grow. Grab your Career Journal with leadership exercises and weekly reflections here: ramonashaw.com/shop



    Love the podcast and haven’t left a review yet? All you have to do is go to ramonashaw.com/itunes and give your honest review. Thanks for your support of this show!

    * Disclaimer: Shownotes may contain affiliate links. That means that I am awarded a small commission for purchases made through them, at no added cost to you.

    • 16 min

Customer Reviews

5.0 out of 5
19 Ratings

19 Ratings

Sally Loftis ,

Knowledgeable host, actionable steps

I had a great time as a guest with Ramona. She has a deep understanding of teams and ways to build connections in our ever-changing workplace.

DougThorpe ,

Smart, informative, and inspirational

Ramona Shaw does a great job hosting this powerful show. Her experience and passion shine through. New, emerging leaders and even those with a bit of experience can learn from the discussion she initiates on this show. It was a pleasure to bring information about trust at work.

JT Allen ,

Important Wisdom

Not only does Ramona have engaging, valuable guests on the show, but she provides so much value and wisdom from her own work and life experiences. As an experienced leader, I learn in every episode.

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