How to Fix a Stagnant Business in 2026 (AI + KPIs + Simplified Systems) | Micah Logan

In this Season 3 episode of Hines On Air, host Matt Hines interviews business consultant Micah Logan about why building and growing companies stays difficult even for experienced entrepreneurs and how adapting, including to AI, requires constant learning. Logan predicts AI will be a net positive overall, replacing some jobs but enhancing and creating others, while arguing many industries will still demand a human touch. He shares a turnaround story from a small insurance agency stuck at six figures due to lack of goals, scattered software, weak leadership, and the owner focusing on operator tasks instead of growth. Logan explains using simplified KPI tracking, reducing the tech stack, and a “zero-based thinking” rebuild of processes, emphasizing ruthless implementation within 24–48 hours; the turnaround took about eight months and reduced staff from five to three. He closes with core advice: do ordinary things consistently better than others, and prioritize speed and action over perfection.

00:00 Season Three Welcome

01:06 Why Business Stays Hard

02:14 AI and Staying Relevant

03:55 AI Jobs and Human Touch

07:45 Business Turnaround War Story

10:18 Leadership Apathy and Systems

13:50 Be Extraordinary at Basics

15:33 Simplify and Track Numbers

21:16 Zero Based Thinking Framework

24:40 Turnaround Timeline and Costs

26:59 Two Principles for Entrepreneurs

30:06 Closing Thoughts and Call to Action

Soponsor by Hines Law https://hineslaw.org/

Sponsor by Bravos Leadership https://bravosleadership.com/#