How to make your agency a great place to work

Creating the right culture in your agency means setting the expectation that employers and employees will support each other.

After all, feeling supported at work is one of the best employee experiences we can have.

In this episode, Robert Love, Executive Director/Administrator at Butte Home Health & Hospice, talks with us about achievements that earned his agency a Fortune BEST Workplace in Aging Services, coming in at #5 in the country in the ‘at home’ category.

Join us as we discuss:

-Building a culture of support

-An equal focus on employee satisfaction and patient satisfaction

-Curating your online and community reputation as an employer

-Strategies for serving others with empathy

-Initiatives for keeping the organization an exceptional place to work

This discussion with Robert Love was taken from our show Netsmart Care Threads. To hear more episodes like this one, subscribe on Apple Podcasts, Spotify, or your favorite podcast player.