Are you happy if your hotel, resort, inn or bed and breakfast are doing so-so?
A sure-fire way to help your business grow is to train your employees and I’m going to show you how.
Training can improve employee morale, business performance, help increase your profits and if you have a properly organized system, you can find the time and I don’t mean just when they are hired, it has to be ongoing.
Let me ask you something.
“Do you have a small property, just a couple of employees but you seem to be doing most of the work?”
“Do you have a property running on a shoestring budget, with limited employees that are overworked?”
“Are you so busy that you cannot find the time to think about additional training for your employees?”
“Do you have high turnover?”
If you have answered “yes” to any of these questions, there is no doubt in my mind you’re throwing money out the window and over the years have probably lost some excellent employees.
You might be thinking these questions.
“Why would I want to take on the extra expense?”
“When are we going to find the time? “
“And if I train my employees, won’t they leave for better opportunities?”
“Training can improve employee morale, business performance, help increase your profits and if you have a properly organize system, you can find the time.”
Let’s dig into this a little further. Here are some advantages to training your employees.
•You can choose the training to give your staff
•Trained employees will be better equipped to handle customer
•You are showing your employees that you value them by investing
•Employees that are continually trained feel more stability in their job
•Training is an excellent recruiting tool
•Training promotes job satisfaction
•Trained employees look for the next new challenge
•Training adds flexibility and efficiency to your employees
•By spreading knowledge around among your employees, you will help save a lot of time and stress if someone suddenly leaves the property
•Training gives seasonal workers a reason to return.
•When employees acquire new skills their self-esteem increases
•When employees are trained, they stay fresh and motivated
Teaching and upgrading employee skills make good business sense. It has to start from day one and become continual as your employees grow.
Continue reading and I’ll go into more detail...
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