7 min
How to Stop People Wasting Your Time on Discovery Calls Rock Your Fabulous Biz Podcast
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- Entrepreneurship
Welcome to RYFB with me, Ruby McGuire, Business Mastery and Mindset Queen.
This podcast is for you if you're a service-based business owner, a solopreneur. You're effectively the CEO of your business. I'm here to help you feel and behave like one. In this podcast show, we'll explore the many facets of being the leader, aka Queen of your business.
We'll talk about creating a success mindset and taking your business to the next level. I'll be talking all things business mastery, mindset and manifesting through the Law of Attraction. I do like a bit of woo! Tune in (mostly weekly) as I'll be sharing lots of business strategies to help you. Make sure you head on over to www.rubymcguire.com to find out how we can work together. Book in a call and let's share a virtual cappuccino together!
XXX
How to stop people wasting your time on discovery calls
In a recent Queen of Business mastermind call, one of my clients (Queenies) asked what to do when you have clients come onto a discovery call and turn out to be time-wasters.
If you've been in business for any length of time, you'll know that this happens. Sometimes people do their research around who to work with. You'll also have those people that want to get some free coaching on the call. To help you overcome this issue, I'm sharing the three simple strategies we discussed.
Your time is precious. You've got a queendom to run after all! You want people that are ready to work with you, not trying to get free information/advice.
Here are 3 simple ways to reduce the amount of people taking up your time :
1. Create a filtering system / selection process
What do I mean by this? Create a form on your website that asks your potential clients a series of questions. You want to understand the following:
What they are struggling with
What they hope to achieve by working with you
Their level of commitment
I have to say that my favourite question of all time, is one that my then coach, Adrienne Dorison, gave me:
‘How committed are you emotionally and financially to working with me right now?”
You need to know the level of commitment that this potential client has. This question cuts to the chase and allows you to find out whether they're going to be a good fit for what you have to offer. It stops time wasters because in that question they will usually share with you what level of budget they have and whether they are ready to commit financially or not. It’s not just about the money though. You want to know if they're ready emotionally too.
I like to KISS - Keep It Simple Sweetie - I just ask 4 questions now:
What ONE key thing would you like to discuss on our call today? (It keeps the call focused)
What have you done so far to resolve your current issue? (This tells me if they are action-takers or not)
How committed are you emotionally and financially in us working together? (The golden question)
Is there anything else you’d like to share with me in preparation for our call? (This allows them to share important detail with me if they want to)
Sometimes, clients will share a story with you about how they've worked with other coaches and they haven't got results.
It's quite possible that this is because they weren't ready, rather than it being down to another coach(es) poor skills. If someone bemoans people that they've worked within the past, treat this as a red flag.
Once you know the answers to this question of emotional/financial commitment, you can then decide whether to carry on with the call or adjust the length of the call if necessary.
Let’s say that they complete the form and tell you that they're working to a £200 budget (change the currency to whatever works for you). You might know that your services start at £500.
You can then send them a link to a page on your website with your pricing and services. In the email, you can explain the entry point of your pricing structure. You both
Welcome to RYFB with me, Ruby McGuire, Business Mastery and Mindset Queen.
This podcast is for you if you're a service-based business owner, a solopreneur. You're effectively the CEO of your business. I'm here to help you feel and behave like one. In this podcast show, we'll explore the many facets of being the leader, aka Queen of your business.
We'll talk about creating a success mindset and taking your business to the next level. I'll be talking all things business mastery, mindset and manifesting through the Law of Attraction. I do like a bit of woo! Tune in (mostly weekly) as I'll be sharing lots of business strategies to help you. Make sure you head on over to www.rubymcguire.com to find out how we can work together. Book in a call and let's share a virtual cappuccino together!
XXX
How to stop people wasting your time on discovery calls
In a recent Queen of Business mastermind call, one of my clients (Queenies) asked what to do when you have clients come onto a discovery call and turn out to be time-wasters.
If you've been in business for any length of time, you'll know that this happens. Sometimes people do their research around who to work with. You'll also have those people that want to get some free coaching on the call. To help you overcome this issue, I'm sharing the three simple strategies we discussed.
Your time is precious. You've got a queendom to run after all! You want people that are ready to work with you, not trying to get free information/advice.
Here are 3 simple ways to reduce the amount of people taking up your time :
1. Create a filtering system / selection process
What do I mean by this? Create a form on your website that asks your potential clients a series of questions. You want to understand the following:
What they are struggling with
What they hope to achieve by working with you
Their level of commitment
I have to say that my favourite question of all time, is one that my then coach, Adrienne Dorison, gave me:
‘How committed are you emotionally and financially to working with me right now?”
You need to know the level of commitment that this potential client has. This question cuts to the chase and allows you to find out whether they're going to be a good fit for what you have to offer. It stops time wasters because in that question they will usually share with you what level of budget they have and whether they are ready to commit financially or not. It’s not just about the money though. You want to know if they're ready emotionally too.
I like to KISS - Keep It Simple Sweetie - I just ask 4 questions now:
What ONE key thing would you like to discuss on our call today? (It keeps the call focused)
What have you done so far to resolve your current issue? (This tells me if they are action-takers or not)
How committed are you emotionally and financially in us working together? (The golden question)
Is there anything else you’d like to share with me in preparation for our call? (This allows them to share important detail with me if they want to)
Sometimes, clients will share a story with you about how they've worked with other coaches and they haven't got results.
It's quite possible that this is because they weren't ready, rather than it being down to another coach(es) poor skills. If someone bemoans people that they've worked within the past, treat this as a red flag.
Once you know the answers to this question of emotional/financial commitment, you can then decide whether to carry on with the call or adjust the length of the call if necessary.
Let’s say that they complete the form and tell you that they're working to a £200 budget (change the currency to whatever works for you). You might know that your services start at £500.
You can then send them a link to a page on your website with your pricing and services. In the email, you can explain the entry point of your pricing structure. You both
7 min