How to Use Data to Solve for Problems, Develop Roadmaps, and Determine Priorities The Chief Customer Officer Human Duct Tape Show

I think you'll find today’s conversation with Dutta Satadip, the Global Head of Customer Success and Operations at Pinterest a valuable one, especially as the use of digital media will continue to increase due to the pandemic. Dutta takes us through the many ways in which he’s been able to lead the customer-focused work at Pinterest. Though the company is primarily B2C, it also functions as a B2B, and Dutta shares how they enact data-driven behaviors to improve the platform so that it’s more valuable for both customers and advertisers.