Listen to the HRchat podcast from The HR Gazette (https://hr-gazette.com) to get insights, strategies, and anecdotes to help you get more from the world of work. Show topics covered include HR Tech, Leadership, Talent, Recruitment, Employee Engagement, Recognition and Company Culture.Hosted by Bill Banham and other HR enthusiasts, the HRchat show publishes interviews with influencers, leaders, analysts, and those in the HR trenches. New episodes are published 1-2 times each week and shows are typically 15 to 30 minutes.Past guests are from organizations including ADP, SAP, Ceridian, IBM, Deloitte Consulting LLP, Simon Sinek Inc, NASA, SHRM, Government of Canada, Hacking HR, Ultimate Software, McLean & Company, InnovateWork, Shopify, Culture Summit, DisruptHR, Talent Board, Gallagher Benefit Services Group, Virgin Pulse, WorkTango, Small Improvements, Make-A-Wish Foundation, and Coca-Cola Beverages Company.Podcast Music Credit"Funky One"Kevin MacLeod (incompetech.com)Licensed under Creative Commons: By Attribution 3.0http://creativecommons.org/licenses/by/3.0/Support us on Patreon: https://www.patreon.com/hrchat
#309: Leading with Empathy in a Post-Pandemic World w/ Mike Sipple, Talent Magnet Institute
In this HRchat we discuss how to be a better leader. Listen too, as we chat about community engagement and ways you can be at the center of your business community as we begin to return to the office.
Bill's guest is Mike Sipple Jr, CEO at Talent Magnet Institute and President at Centennial, Inc. Mike's two decades working in and leading Centennial Executive Search & Talent Strategy has given him deep experience with privately-held businesses, family-owned companies, nonprofits, and private equity portfolio companies all around the world.
Mike, and his team of executive search and leadership experts, are sought after to speak and moderate for associations, executive peer groups, and organizations. Mike also writes and has guest appearances on podcasts speaking to a variety of key leadership topics and can be read in the Cincinnati Business Courier, Business Courier Trust, Family Business Magazine, NKYTribune, among other publications.
Listen and learn:
What's changed to who and how we hire since Covid hit? How can we better lead with empathy? How can leaders make themselves more available to employees under post-pandemic stress? Dealing with downsizing: 13 ways to keep your remaining staff focusedStrategies to give your customers the best possible user experience and customer service
#308: The Employee Retention Credit Program and Payroll w/ Rick Cottrell, AccuPay HCM
Bill's guest in episode 308 is Rick Cottrell, CEO at BizResults.com and the new CEO at AccuPay HCM, a leader in the payroll processing and human capital management space serving cross-industry companies.
Listen and hear Rick's responses to questions including:
You recently joined AccuPay. What excites you about joining the company and the HR space?There is a Covid-19 related U.S. federal government program that you recently launched an educational effort around. It’s called the Employee Retention Credit (ERC) program and is focused on assisting those companies which kept employees on the payroll despite the economic downturn from the global pandemic. What is ERC and how AccuPay made it easy to utilize?You have written a new book called Bulletproof Your Business. It is focused on developing the right people and roadmap for a company. What building blocks are important to consider and implement?Another concept you focus on in your book is 'Operational Foundation'. What is it and what does it mean?
#307: Data-Backed L&D Strategies to Boost Performance w/ Hassan Farooqi, OSL Retail Services
Our guest in episode 307 is Hassan Farooqi, Director of Learning and Development, North America for OSL Retail Services. Listen as we ask what performance looks like in the retail industry today and how has measuring and developing retail-sector employees changed during the pandemic?
What does performance look like in the retail industry - has this changed during the pandemic?How has L&D changed as a result of WFH?We know you’ve partnered with intelliHR recently as your performance management software provider. What’s been the most rewarding and most challenging part of the process, implementing performance management software?OSL Retail Services continues to build on its people-first approach by partnering with MESH/diversity, focusing on developing a more diverse, inclusive, and supportive workplace culture. OSL Retail Services, a leader in outsourced sales services selected MESH/diversity for their unique approach and expertise to empower organizations with tools and resources to improve culture, focus on growth opportunities, and leverage existing talent.What’s next for you? What’s the big focus for 2022 when it comes to your role and HR?
More About Hassan
Hassan is a self-described "motivational and inspirational, results-oriented Operations, Learning and Organisation Development & Change leader, with over a decade of proven leadership experience and a track record of success." Enhancing business development, profitability, service, and quality for multi-billion-dollar retailers and marketing firms by creating integrated strategies to develop and expand new and existing customer sales as well as brand/product evolution. A visionary; strong and decisive, with excellent analytical, interpersonal and strategic planning abilities. Ensuring customer and employee satisfaction, product and service quality while uplifting financial performance.
#306: The State of HR w/ Rafael Rivera, California HR Society
In this episode, we get an HR association leader's take on the needs and experiences of HR pros. Hear too, about what a return to the office means for the HR department's workload.
The guest in #306 is Rafael Rivera, CEO at the Professionals In Human Resources Association (PIHRA) - an affiliate of SHRM with 5000+ members.
Rafael is responsible for the strategic operation and success of PIHRA, as well as the annual California HR Conference. He leads a dedicated team of staff at headquarters and over 200 volunteer leaders across Southern California.
You recently wrapped up the PIHRA 2021 California HR Conference - tell us about itWhat have you heard from PIHRA members as to some of the biggest challenges for HR pros and leaders since Q1 of 2020?What does the easing of restrictions mean for HR? What will their workload look like for the rest of 2021? What unique challenges and opportunities are HR pros facing as they try to ease employees back to the workplace?More About Rafael Rivera
Since 2010, Rafael has worked to influence greatness in human resources by engaging, elevating, and serving the Southern California HR community, which impacts the lives of more than 2 million employees. He is a tireless advocate for HR professionals leading as strategic partners in all organizations.
Prior to joining PIHRA, he was the top administrative and executive officer at the Society of Hispanic Professional Engineers. For over 20 years, Rafael demonstrated continuous progression leading nonprofit and for-profit organizations in marketing and events roles.
#305: Getting Casual Workers Paid Faster w/ Nico Simko, Clair
In HRchat episode 305, we consider tech that gives hourly workers the flexibility to receive their pay sooner so they don't have to take out high-interest payday loans or pay overdraft fees just to get by.
Bill's guest is Nico Simko, Founder and CEO at Clair, the social fintech that provides Instant Pay Access as a Service for human capital management and gig platforms to allow workers to get paid faster.
Nico manages the company’s overall strategic direction and its relationships with its shareholders and customers.Prior to co-founding Clair, he was at J.P. Morgan, leading the M&A due diligence process on a broad range of payments companies for the firm’s Wholesale Payments division. He managed M&A, investment and partnerships due diligence on 10+ payments FinTechs - worth over $25 billion.
Originally from Switzerland and Argentina, Nico holds a B.A. in Economics from Harvard University.
#304: Why a Voice Culture is Essential to Employee Psychological Safety w/ Russell Robinson
In this HRchat, Bill talks with Russell Robinson, EdD, Founder at Amplified Research & Consulting and Senior Training & Engagement Advisor at the U.S. Federal Government.
Russell is an experienced Director of Organizational Development with a history of working in the government administration industry. Skilled in Employee Engagement, Empowerment, Change Management and Communications. He is a strong healthcare services professional with a Doctor of Education (Ed.D.) focused in Human Organizational Learning from The George Washington University.