Humanize P.R.O.F.I.T‪.‬ Reading Hospitality, LLC

Craig Poole and Dan Hoch talk to Toni Reece about the strategies behind the fantastic growth the DoubleTree by Hilton Reading, is experiencing.  It’s about the alignment of people, growing the business has to include growing the employees.  Moving people out of their comfort zones, giving them more freedom to be innovative.  This episode shines a spotlight on the Human side of Humanizing Profit.

Right now in our communities, our most vulnerable people are being given 30 day notices to vacate their apartments.  The wave of homelessness is expanding beyond our comprehension.  In this episode, Craig Poole, driven by his high level of empathy and concern for those who are being marginalized, uses his voice to become their voice for hope.  Craig speaks about what we (collectively) can do to help those, who by no fault of their own, are being put out of their homes and onto the streets.  How can we all come together and help those who are suffering, as Craig calls it, from an evictiondemic.

Craig Poole and Dan Hoch join Toni Reece in a conversation about the power of an employee feeling valued, their work valued and their role in your company valued.  Understanding their value directly impacts the quality of their work.  Listen to this important conversation about self-worth, feeling valued and how it all ties together into Humanize P.R.O.F.I.T.

Craig Poole joins Toni Reece and Dan Hoch to share his thoughts on the "Wonderment Principle".  This strategy not only applies during the holiday season but is incredibly effective all year round.  At the end of this episode you will be asking yourself "Where are we applying wonderment?"  Enjoy!

Toni Reece is joined by Dan Hoch, Margaret Morgan and Madison Arters in this special episode of Humanize Profit.  Madison and Margaret work in the Sales Department of the DoubleTree by Hilton Reading, but this conversation isn't about Sales, it's about the experience.  Their experience in the world of hospitality and why they do what they do.  What moves them and what inspires them - it's a great conversation.  Join the fun!

Kyle Allison shares with Toni Reece and Dan Hoch his journey to making a documentary about the DoubleTree by Hilton Reading.  Kyle wanted to learn the secret to this hotel's success and their consistent honor of being the #1 DoubleTree worldwide.  He came to visit the hotel, meet Craig Poole, the General Manager, interviewed employees and made a movie!  Follow Me and I Will Be Behind You is the name of the documentary and in the interviews you will hear loud and clear the strategy of Humanzing Profit at work.