Hyper-personalizing the buying & sales experience for success with Alex Schmelkin, CMO of Unqork
In this episode of CX Confessions: The Customer Experience Show, hosts Staci Satterwhite, Chief Customer Officer at Khoros, and Spike Jones, General Manager, Strategic Services at Khoros, sit down with Alex Schmelkin, CMO and CRO of Unqork, a no-code visual software development project platform. Alex shares his perspective on why personalization has become such an important aspect of the customer experience in recent years, and some of the tangible results he and the team have seen from taking a hyper-personalized approach. Join us as we discuss:
- The inspiration and purpose behind Unqork
- Why taking a personalized approach to CX is key
- Some of the positive impacts Unqork has seen from taking a hyper-personalized approach to the sales journey
- How no-code software can take on complex workloads, not just simple tasks
- How the world of software development will continue to evolve in the future
Information
- Show
- FrequencyUpdated Semiweekly
- PublishedJuly 13, 2022 at 8:00 AM UTC
- Length28 min
- Season2
- Episode2
- RatingClean