8 episodes

Fire Chief Tom Jenkins and ESCI President Sheldon Gilbert engage with fire service leaders to discuss the challenges and opportunities facing you and your agency. If you're seeking out new ideas, looking to improve your leadership skills, and wanting to make a difference within your organization, this podcast is for you.

iCHIEFS iCHIEFS Podcast

    • Education

Fire Chief Tom Jenkins and ESCI President Sheldon Gilbert engage with fire service leaders to discuss the challenges and opportunities facing you and your agency. If you're seeking out new ideas, looking to improve your leadership skills, and wanting to make a difference within your organization, this podcast is for you.

    Crisis Communications and Today's PIO

    Crisis Communications and Today's PIO

    Managing media expectations with today's 24/7 news cycle, providing timely and accurate information to the public, tracking and engaging on social media and protecting your department image are all part of the public information officer (PIO) job description.  As chief, what are you doing to prepare your PIOs for these challenges, especially when events require a crisis communications response?

    Assistant Chief Shelly Jamison, Phoenix (Arizona) Fire Department and Public Information Officer Andrew Little, Tulsa (Oklahoma) Fire Department discuss the key elements of crisis communications and the changing role and responsibilities of the PIO.  Topics addressed include:
    How fire chiefs can ensure PIOs have what they need to properly process and communicate information to the publicDifferent methods for dealing with incidents of regional and national consequence vs local Monitoring and utilizing social media to identify problems or citizens’ concerns during an escalating or evolving eventReputation and image management The skillset and formal training requirements for today's PIO 
    Looking for more on crisis communications and reputation management?  Check out these resources.

     

    • 35 min
    Recruitment and Retention in Career Fire Departments

    Recruitment and Retention in Career Fire Departments

    The challenges with recruiting and retaining firefighters is not limited to volunteer departments.  What can you do to attract and retain qualified firefighters?


    York City (PA) Fire Chief Chad Deardorff and South Bend (IN) Assistant Chief John Corthier share their departments' challenges with recruitment and retention and how each has responded.

    Topics addressed include:
    Recruitment and retention challenges on the career sideInitiatives for improving recruitment and retentionResults and lessons learnedStrategies to engage and retain current and future generations

    • 27 min
    Creating Value and Opportunity Through Community Risk Reduction

    Creating Value and Opportunity Through Community Risk Reduction

     

    The process of assessing risk, matching it with strategic resources, and measuring outcomes, is a key expectation of the modern day fire service executive. Chief Michael O'Brian, Brighton Fire Area Authority (Michigan) and Retired Deputy Chief Mike Cox, Henrico County (Virginia) discuss the elements and value of a comprehensive community risk reduction program and the opportunities it can create.

    Issues and topics to be addressed:
    Differences between CRR and traditional fire preventionWhat's on the CRR horizon and how fire chiefs can prepareUsing GIS to align strategic resources and improve outcomesSuccess stories of departments integrating GIS and risk reductionLow-cost analytic tools for departments with limited resources
     

    • 25 min
    Rescuing the Rescuers: A Holistic Approach to Physical and Emotional Wellness

    Rescuing the Rescuers: A Holistic Approach to Physical and Emotional Wellness

    First responders focus is on rescuing others, but who is rescuing our rescuers?  In this episode, Retired Assistant Chief Todd LeDuc, Broward County Sheriff's Office (Florida) and Chief of Fire and Emergency Services Dan Kerrigan, Upper Providence Township, Montgomery County (Pennsylvania) discuss a holistic approach to improving physical and emotional wellness of our first responders. Topics covered include:
    Best practices for fire departments regarding physicalsRegarding NFPA 1582 are there things missing that should be doneHow to develop “buy in” from firefighters to do better medical surveillanceWhat fire chiefs need to know about functional fitnessSteps and best practices that everyone can be doing
    Resources referenced on the podcast:
    IAFC Cancer Prevention ResourcesEmergency Services Roadmap to Health and WellnessA Positive Approach to Ensuring Mental WellnessHealthcare Provider's Guide to Firefighter PhysicalsFSTAResearch.org

    • 43 min
    The New EFO Program: What You Need to Know

    The New EFO Program: What You Need to Know

    Ready to pursue your Executive Fire Officer (EFO) certification? Tonya Hoover, Superintendent at the National Fire Academy, discusses the big changes coming to the EFO program in early 2020. Changes include:
    residential courses and blended online learning from home or workprogram shortened from 4 years to 24 monthscohort learning that allows for groups of students to take EFO classes together.completion of a graduate-level thesis as opposed to four Applied Research Projects.
    You'll also hear from Deputy Chief William Hyde, Rogers (Arkansas) and IAFC EFO Section Vice Chair, who shares how these changes benefit chief officers both personally and also their departments.

    • 29 min
    The 100 Day Plan: Succeeding as a new Fire Chief

    The 100 Day Plan: Succeeding as a new Fire Chief

    Your first 100 days as fire chief are a critical time to make a positive impression and to lay a meaningful foundation for the future.  Having a 100-day plan before you take over is the first step to being successful.


    Fire Chiefs John Butler, Fairfax County (Virginia) and Al Yancey, Jr., Minooka (Illinois) Fire Protection District share their personal experiences and resources available to help for new chiefs successfully navigate the first 100 days.  Topics to be addressed:
    Identifying and aligning political, administrative and operational expectationsMaking sure your first impression is a foundational building block for the futureLaying the ground work for a sustainable and enhanced vision for the organizationUnderstanding the acceleration of change and ensuring things can be absorbedDealing with cultural challenges within the organization
    Chief Yancey also previews, You're the Fire Chief; Now What? -- Guidance for New & Interim Chiefs, a new guide for new chiefs taking the reins of an entire organization which approaches the transition in a format of incident command and the first-100-days method. 

    • 34 min

Customer Reviews

M. Austin Cruz ,

Can’t Get Enough

Hello, my name is Austin and I am a current Masters student in Public Affairs at The LBJ School who has worked in the fire service in the past and aspires to pursue a career in leadership roles in the emergency services. I love listening to podcasts on my way to school, when I work out, or whenever else I have down time or can multi-task. I have struggled to find a substantial amount of interesting content on the subject of emergency management until I can across this podcast. Absolutely outstanding work with great topic selection, quality narration, and excellent recruitment of experts with innovative ideas. There is a tremendous amount of opportunity to explore a host of emerging issues in this field and sharing information could really benefit the emergency services as a whole. I would love to see this podcast go viral.

Keep up the good work!

Best,

Austin

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