The Profit Express Tim Healy

Change is 3 things. It’s risky, it’s disruptive, and it’s expensive. It’s also something no one wants to go through, unless they are forced to. My guest today embraces change, and his new book will show you how you can embrace it too.

This week on The Profit Express, I sit down with Jason Feifer. Jason is the editor-in-chief of Entrepreneur Magazine, cohost of the Help Wanted podcast, and the author of Build for Tomorrow. We talk about the four phases of change, and how crafting the perfect mission statement will change your outlook on your change forever.

Download this week’s episode of The Profit Express to learn what AI has in common with teddy bears, and some big advice Jason has learned from celebrities over the years.

This week’s episode of The Profit Express is brought to you by Corbett Public Relations, Promoting and Protecting Businesses and Brands for over 30 years.

Download more episodes of The Profit Express: https://healysolutions.com/podcasts/

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Show Highlights:



* 3:30 – What are the four phases of change?

* 6:20 – How can you change you relationship with change?

* 8:00 – Creating your mission statement.

* 12:30 – Learn how changing technology keeps repeating itself.

* 15:30 – Jason talks about the benefits of the changes from AI.

* 22:40 – What can we learn from Blockbuster?

* 26:10 – Who has been Jason’s favorite interview with Entrepreneur Magazine?

We all have dreams. Even if you think your dream is impossible, the fact is that life is too short to not take a chance on your goal. My guest this week knows what it’s like to take that chance, and it has resulted in an exciting docuseries.

This week on The Profit Express, I sit down with Mike Kilcoyne. Mike is a filmmaker and the founder of Mike Kilcoyne Productions. His docuseries How to: Life is his way of sharing his story with the world, vulnerabilities and all. Mike is here to talk about the docuseries and to share what his favorite part of filmmaking is.

Download this week’s episode of The Profit Express to be inspired to share your story with the world, and to learn how having a safety net changed Mike’s path as an entrepreneur.

This week’s episode of The Profit Express is brought to you by Corbett Public Relations, Promoting and Protecting Businesses and Brands for over 30 years.

Download more episodes of The Profit Express: https://healysolutions.com/podcasts/

Social Media:

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Show Highlights:



* 5:50 – Mike chats about his safety net and how it led to him running from responsibilities.

* 9:50 – Mike touches on his trailer for “How to: Life.”

* 15:00 – Why is Mike trying to create a docuseries?

* 19:30 – Mike talks about being vulnerable with his audience.

* 23:30 – How will the docuseries be set up?

* 28:50 – What has been the most challenging episode for Mike to produce?

* 33:30 – Mike discusses one of his hard productions and how it affected him.

* 37:40 – What does Mike enjoy the most about filmmaking?

* 42:00 – What’s next in the docuseries?

* 45:20 – What is Mike’s ultimate goal with the series?

As businesses become more automated, it’s starting to seem like good customer service is a thing of the past. But it doesn’t have to be this way. My guest today knows the art of listening, and he is here to discuss how practicing improv comedy can make you better at customer service.

This week on The Profit Express, I sit down with longtime friend (and fan!) of the show, Scott Baker. Scott is an improv comic and is one of the  Quickest Thinkers in Comedy. Scott is here to discuss how improv comedy and customer service intersect. We air our grievances of some of the worst in customer service, and why we aren’t just blaming kids today.

Download this week’s episode of The Profit Express for Scott’s tips on how your staff can start delivering stellar service.

This week’s episode of The Profit Express is brought to you by Corbett Public Relations, Promoting and Protecting Businesses and Brands for over 30 years.

 

Download more episodes of The Profit Express: https://healysolutions.com/podcasts/

 

Social Media:

https://www.facebook.com/TheProfitExpress/

https://www.instagram.com/theprofitexpress/

https://www.twitter.com/profit_express

https://www.youtube.com/user/profitexpress

 

Show Highlights:



* 4:50 – Scott shares how people listen to reply, not to understand.

* 7:05 – I share a bad bank customer service experience.

* 10:30 – Is bad service a generational thing?

* 18:40 – Does good service have more value today than it has in the past?

* 22:10 – How can managers stress good service?

* 28:00 – Should bad service be penalized?

* 31:20 – Scott shares top tips for manager to share with their customer service team.

Everyone of us has talent. Whether you’re good at writing, selling, or public speaking, we’re all great at doing something. My guest today knew from a young age he had a talent for drawing faces, and today he is bringing smiles to faces everywhere through his Instagram, Drewzcartoonz.

This week on The Profit Express, I sit down with Drew Traficante, also known as Drewz Cartoonz. Drew is a caricature artist who has created thousands of pieces of art over the years, all without formal training! From weddings to nonprofit events, he’s completing 7-15 caricatures per hour at all kinds of events. We talk about how he got started with drawing, and why it’s important to laugh at yourself.

Download this week’s episode of The Profit Express to learn Drew’s two rules of caricature art, and make sure to check out the episode on YouTube to see Drew complete the first live caricature in podcast history.

This week’s episode of The Profit Express is brought to you by Corbett Public Relations, Promoting and Protecting Businesses and Brands for over 30 years.

Download more episodes of The Profit Express: https://healysolutions.com/podcasts/

 

Social Media:

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https://www.instagram.com/theprofitexpress/

https://www.twitter.com/profit_express

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Show Highlights:



* 4:00 – How did Drew get started in drawing?

* 8:50 – How does Drew make everyone look great in his drawings?

* 11:20 – What does it take to create art so quickly?

* 12:40 – When did Drew “go pro” in art?

* 14:20 – What is Drew’s worst caricature?

* 16:15 – What is Drew’s favorite caricature?

* 20:15 – Drew completes the first live caricature in podcast history!

* 21:55 – Drew tells the story of his clothing line, Till the End.

* 27:00 – Who are Drew’s favorite artists?

* 30:45 – What did Drew’s art teachers say about his skills?

* 32:45 – Did Drew have any doubters?

Making the decision to open your own business comes with an inherent risk. How can you set yourself up for success? My guest today knows what it’s like to go all in on a plan, and he’s brewing up record sales.

This week on The Profit Express, I sit down with Mark Heuwetter. Mark is the owner of Six Harbors Brewing Company, a local brewery in Huntington, New York. He walked away from a successful career in finance, taking the risk of cashing in his 401K to open his brewery. The result? More sales than he could have ever anticipated. We talk about the importance of creating a detailed business plan, and why he was inspired by The Brady Bunch.

Download this week’s episode of The Profit Express to learn how to make a business plan, and why dogs may be the key to successful marketing.

This week’s episode of The Profit Express is brought to you by Corbett Public Relations, Promoting and Protecting Businesses and Brands for over 30 years.

 

Download more episodes of The Profit Express: https://healysolutions.com/podcasts/

Social Media:

https://www.facebook.com/TheProfitExpress/

https://www.instagram.com/theprofitexpress/

https://www.twitter.com/profit_express

https://www.youtube.com/user/profitexpress

 

Show Highlights:

2:44 – Mark shares how brewing beer in his dorm helped his college social life.

6:20 – What went into finding the perfect brewery space?

11:20 – Did doubt ever creep in during the 18 months it took to open the brewery doors?

12:25 – How did a detailed business plan keep him confident?

18:15 – What is the experience like at Six Harbors Brewing?

20:30 – How did Mike Brady inspire Mark?

23:40 – When did Mark know the idea was worth cashing out his 401k?

27:10 – How close was his original business plan to what he has achieved?

31:00 – Why did Mark avoid going the route of distribution?

34:30 – What is the marketing strategy for Six Harbors?

37:00 – What would Mark do differently?

We all have a favorite toy from our childhood. Whether you were a fan of Barbie or Battleship, you had something you loved to play with when you were little. But with a focus on tech and tablets, are kids today even still playing with toys? Is the industry at risk of failing? My guest today is an expert in all things toys, and he’s got some great news about the future of the industry.

This week on The Profit Express, I sit down with Matt Nuccio. Matt is the President of leading toy development company Design Edge. Design Edge is co-credited with the development of such classic toys as Creepy Crawlers and Tickle Me Elmo. Matt is here to chat about how the industry has changed over time, and how adults have led to a boom in sales.

Download this week’s episode of The Profit Express to learn what goes into designing the latest toy craze and to see an inside look at some of the craziest toys on Matt’s shelf.

This week’s episode of The Profit Express is brought to you by Corbett Public Relations, Promoting and Protecting Businesses and Brands for over 30 years.

 

Download more episodes of The Profit Express: https://healysolutions.com/podcasts/

 

Social Media:

https://www.facebook.com/TheProfitExpress/

https://www.instagram.com/theprofitexpress/

https://www.twitter.com/profit_express

https://www.youtube.com/user/profitexpress

 

 

Show Highlights:

3:21 – What was Matt’s favorite childhood toy?

4:34 – What is the state of the toy industry in 2023?

7:45 – What was it like being involved in the Tickle Me Elmo craze?

10:40 – Does the Toy Fair still make or break a toy?

12:45 – What goes into designing and launching a toy?

20:05 – What is the process of inventing like?

21:30 – What did Matt learn from his parents about business?

32:30 – What does Matt like doing most in his Design Edge role?

34:10 – How does toy manufacturing differ in the United States?

36:20 – Are kids looking for different types of toys?

41:10 – Did Matt have any missed toy opportunities?

43:00 – Where are toy stores going today?

47:55 – What would Matt do over if he had a chance?