Hosted by Mike Hewitt, Founder of One Haus, and Sarah Diehl, Principal of Empowered Hospitality, Recruit. Retain. Relax., features conversations with industry thought leaders figuring around recruitment, retention and how to cultivate moments of relaxation within the hectic hospitality lifestyle.
Episode 8: Females in Hospitality
Hosts Mike Hewitt and Sarah Diehl discuss leadership, inclusion and the changing face of hospitality with three women making waves - Camille Becerra, Chef, Aleta Maxwell, Chief HR Officer of Dos Toros Taqueria, and Annie Shi, Owner of King Restaurant.
Episode 7: Open For Business
Discussing the ins and outs of pre-opening staffing with two multi unit pros, Hiro Nishida of Plan DO See USA and Kristin Vincent of Sel Rrose
Episode 6: British Invasion
Mike and Sarah dissect the main differences between the US and the UK recruitment and retention landscape with our stellar British guests.
Episode 5: Train to Retain
Hosts Mike Hewitt and Sarah Diehl welcome Rick DeMarco, COO of cult SOHO street cart turned multi-unit darling Calexico, and Kate Edwards, service expert, executive coach, and founder of hospitality consultancy Kate Edwards & Company. The discussion: The why, who and how of effective hospitality training.
Episode 4: Staying Power
On this show, hosts Mike Hewitt and Sarah Diehl welcome Suzanne Dumaine, founder of the much-anticipated Three Owls Market, and Beatrice Stein, hospitality operations consultant. The discussion: Common employer pitfalls, and how to proactively build a team with staying power.
Episode 3: Keep It Real
On this show, guests Lee Jacobs of legal practice Helbraun & Levy, and Dina Friedel, hospitality HR and operations expert, discuss keeping culture in the forefront in the midst of the industry's turbulent legal climate.