207 episodes

Welcome to the Hospitality Mavericks Podcast. We are on a mission to inspire leaders and entrepreneurs in the hospitality and restaurant industry to create profitable and heart-centred businesses from the inside out; the kind that both employees and customers love and support.

Here you will find conversations with industry Mavericks who take a value-based approach to running their businesses whilst displaying a fierce passion for our industry. They Dare to be Different.

This podcast uses the following third-party services for analysis:

Podcorn - https://podcorn.com/privacy
Chartable - https://chartable.com/privacy

Hospitality Mavericks Podcast Michael Tingsager

    • Business
    • 4.4 • 7 Ratings

Welcome to the Hospitality Mavericks Podcast. We are on a mission to inspire leaders and entrepreneurs in the hospitality and restaurant industry to create profitable and heart-centred businesses from the inside out; the kind that both employees and customers love and support.

Here you will find conversations with industry Mavericks who take a value-based approach to running their businesses whilst displaying a fierce passion for our industry. They Dare to be Different.

This podcast uses the following third-party services for analysis:

Podcorn - https://podcorn.com/privacy
Chartable - https://chartable.com/privacy

    #160 Paul Hargreaves, Founder and CEO at Cotswold Fayre, on B Corps and Being a Force For Good

    #160 Paul Hargreaves, Founder and CEO at Cotswold Fayre, on B Corps and Being a Force For Good

    Paul Hargreaves is the CEO at Cotswold Fayre and Flourish, and author of two inspirational books – ‘Forces for Good’ and ‘The Fourth Bottom Line’. As a B Corp Ambassador, he often speaks to leaders who want to change the world through better business. It was powerful to learn more about his personal and professional journey that’s taken him to where he is today.
    Paul joins me today to share what we can learn from his businesses – they are great examples of how you can build a financially sound business and make a positive impact on the world. We also explore the B Corp movement, insights from his books, and why we need to stop more and be less ‘productive’
    Links:
    https://bcorporation.uk/ (BCorp)
    https://www.amazon.co.uk/Long-Walk-Freedom-Autobiography-Mandela/dp/0349106533 (‘Long Walk to Freedom’ by Nelson Mandela)
    https://www.amazon.co.uk/Good-Great-Jim-Collins/dp/0712676090 (‘Good To Great’ by Jim Collins)
    https://uk.linkedin.com/in/paulwhargreaves (Paul Hargreaves’ LinkedIn)
    https://www.paulhargreaves.co.uk/ (PaulHargreaves.co.uk)
    https://www.hospitalitymavericks.com/hospitality-and-the-infinite-game-009-net-positive/ (Hospitality and The Infinite Game #009: Net Positive)


    Connect with the podcast:
    https://colossal-designer-2784.ck.page/40ada1483a (Join the Hospitality Mavericks newsletter): https://rb.gy/5rqyeq (https://rb.gy/5rqyeq)


    A big thank you to our sponsor Bizimply who are helping progressive leaders and operators making every shift run like clockwork. Head to our website at https://www.bizimply.com/?utm_source=partnerandutm_medium=referralandutm_campaign=mavericks (www.bizimply.com) or email them directly at advice@bizimply.com.




    This podcast uses the following third-party services for analysis:

    Podcorn - https://podcorn.com/privacy
    Chartable - https://chartable.com/privacy

    • 57 min
    #159 Matt Rolfe, Leadership Coach, on Leadership Development and Grounding Questions

    #159 Matt Rolfe, Leadership Coach, on Leadership Development and Grounding Questions

    What does winning look like for you this year? Today’s guest, Matt Rolfe, invites you to reflect on how you can work on yourself before you work on your team. Through his leadership coaching, Matt helps hospitality leaders and leadership teams achieve the results they want and deserve. His latest book, ‘You Can't Do It Alone: Focusing on People to Scale, Develop, and Lead Your Restaurant’, is a great read with some great insights about navigating the post-pandemic world.
    What stood out to me from this conversation was the power of clarity from asking the right questions. We also discussed who should invest in leadership training, identifying your goals with leadership development, his 4:30am ‘me-time’ routine, and how to stay relevant.
    Links:
    https://www.amazon.com/You-Cant-Do-Alone-Restaurant-ebook/dp/B09FXGKHH4 (‘You Can’t Do It Alone’ by Matt Rolfe)
    https://www.amazon.co.uk/Atomic-Habits-Proven-Build-Break/dp/1847941834 (‘Atomic Habits’ by James Clear)
    https://www.amazon.co.uk/Five-Dysfunctions-Team-Leadership-Lencioni/dp/0787960756 (‘Five Dysfunctions of a Team’ by Patrick Lencioni)
    https://www.amazon.co.uk/Advantage-Organizational-Health-Everything-Business/dp/1491510803 (‘The Advantage’ by Patrick Lencioni)
    https://www.amazon.co.uk/Think-Grow-Rich-Napoleon-Hill/dp/0091900212 (‘Think and Grow Rich’ by Napoleon Hill)
    https://www.amazon.co.uk/Good-Great-Some-Companies-Others/dp/0066620996 (‘Good to Great’ by Jim Collins)
    https://www.amazon.co.uk/Beyond-Entrepreneurship-2-0-Jim-Collins/dp/1847943349 (‘Beyond Entrepreneurship 2.0’ by Jim Collins)
    https://hospitality-mavericks.captivate.fm/episode/95 (#95 Ally Gordon, Coach and Mentor, on Your Belief System)
    https://mattrolfe.com/ (MattRolfe.com)
    https://www.linkedin.com/in/matt-rolfe/ (Matt Rolfe’s LinkedIn )


    Connect with the podcast:
    https://colossal-designer-2784.ck.page/40ada1483a (Join the Hospitality Mavericks newsletter): https://rb.gy/5rqyeq (https://rb.gy/5rqyeq)


    A big thank you to our sponsor Bizimply who are helping progressive leaders and operators making every shift run like clockwork. Head to our website at https://www.bizimply.com/?utm_source=partnerandutm_medium=referralandutm_campaign=mavericks (www.bizimply.com) or email them directly at advice@bizimply.com.


    This podcast uses the following third-party services for analysis:

    Podcorn - https://podcorn.com/privacy
    Chartable - https://chartable.com/privacy

    • 54 min
    Hospitality and The Infinite Game #009: Net Positive

    Hospitality and The Infinite Game #009: Net Positive

    Creating a green and equal world needs to be a mission for all companies, not a side project. But it’s a courageous mission that can feel overwhelming, so there is a great book that can give you that much-needed direction –‘Net Positive: How Courageous Companies Thrive by Giving More Than They Take’ by Andrew S. Winston (Consultant on corporate strategy) and Paul Polman (ex-Unilever CEO). The authors show business leaders how to take on humanity's greatest and most urgent challenges—climate change and inequality—and build a thriving business as a result.
    In this episode, we sat down in the studio to unpack some key insights from the book, as well as how businesses can create positive byproducts, celebrate the mini revolutions, understand your business ecosystem, and the legacy of nurturing great talent… so when they leave they are better off and can continue serving the world.
    Resources mentioned:
    https://www.amazon.co.uk/Net-Positive-Courageous-Companies-Thrive/dp/1647821304 (‘Net Positive’ by Andrew S. Winston and Paul Polman)
    https://www.amazon.co.uk/Doughnut-Economics-Seven-21st-Century-Economist-ebook/dp/B01BUOGF58 (‘Donut Economics’ by Kate Raworth)
    https://hospitality-mavericks.captivate.fm/episode/hospitality-and-the-infinite-game-002-doughnut-economics (Hospitality and The Infinite Game #002: Doughnut Economics)
    https://www.hospitalitymavericks.com/114-ari-weinzweig-co-founder-of-zingermans-on-self-leadership/ (#114 Ari Weinzweig, Co-Founder of Zingerman's, on Self-Leadership)
    https://www.timorlestefoodlab.com/ (Timor-Leste Food Lab)
    https://www.amazon.co.uk/Good-Great-Jim-Collins/dp/0712676090 (‘Good To Great’ by Jim Collins)


    Get in touch:
    Michael’s Email: michael@hospitalitymavericks.com
    David’s Email: david@objectspaceplace.com
    Michael’s LinkedIn: https://www.linkedin.com/in/michaeltingsager/ (https://www.linkedin.com/in/michaeltingsager/)
    David’s LinkedIn: https://www.linkedin.com/in/davidchenery-sustainablehospitalitydesign/ (https://www.linkedin.com/in/davidchenery-sustainablehospitalitydesign/)


    This podcast uses the following third-party services for analysis:

    Podcorn - https://podcorn.com/privacy
    Chartable - https://chartable.com/privacy

    • 40 min
    #158 James Geier, Founder and President at 555, on Entrepreneurial Hospitality

    #158 James Geier, Founder and President at 555, on Entrepreneurial Hospitality

    Our guest today shares how hospitality is at the foundation of many great businesses. James Geier is the Founder and President of 555 International, an interior design and specialty manufacturing firm. With over 40 years in launching and running businesses, it was never his original intention to even own his own business, so it was refreshing to learn more about his mentoring approach to leadership.
    A big theme from our conversation is about hospitality entrepreneurship, and how he is developing a program on this at The Freeman School of Business at Tulane University in New Orleans. Hit ‘play’ to learn more about finding a great mentor, what we can learn from member’s clubs, why James is bullish about the future – why you need to read the world atlas.
    mentor.
    Links:
    https://www.amazon.co.uk/Alchemist-Fable-about-Following-Dream/dp/0061233846 (‘The Alchemist’ by Peter Coehlo)
    https://www.hospitalitymavericks.com/127-barry-oreilly-co-founder-of-nobody-studios-on-how-to-unlearn/ (#127 Barry O’Reilly, Co-Founder of Nobody Studios, on How to Unlearn )
    https://www.linkedin.com/in/james-geier-8a267447 (James Geier’s LinkedIn)
    https://www.555.com/ (555.com)
    https://www.marvinsfoodandfuel.com/ (Marvin’s Food and Fuel)
    https://www.morgansonfulton.com/ (Morgan's on Fulton)
    https://cody-steak-house.business.site/ (Cody Steakhouse)
    https://freeman.tulane.edu/ (The Freeman School of Business at Tulane University)
    https://freeman.tulane.edu/faculty-research/finance/j-brooks (Andrew "AJ" Brooks)


    Connect with the podcast:
    https://colossal-designer-2784.ck.page/40ada1483a (Join the Hospitality Mavericks newsletter): https://rb.gy/5rqyeq (https://rb.gy/5rqyeq)




    A big thank you to our sponsor Bizimply who are helping progressive leaders and operators making every shift run like clockwork. Head to our website at https://www.bizimply.com/?utm_source=partnerandutm_medium=referralandutm_campaign=mavericks (www.bizimply.com) or email them directly at advice@bizimply.com.




    This podcast uses the following third-party services for analysis:

    Podcorn - https://podcorn.com/privacy
    Chartable - https://chartable.com/privacy

    • 1 hr 7 min
    #157 Thom Elliot, Co-Founder of Pizza Pilgrims, on Business Momentum

    #157 Thom Elliot, Co-Founder of Pizza Pilgrims, on Business Momentum

    I’m super excited to speak with Thom Elliot co-founder of Pizza Pilgrims, who makes authentic Neapolitan pizzas in Central London and beyond. Pizza Pilgrims started life in 2011, after Thom and James drove a three-wheeled Piaggio Ape back from Italy on a 6 week ‘Pizza Pilgrimage’ of discovery to learn everything there is to know about pizza.
    I love their latest venture, the Pizza Academy, which is designed to inspire young people to choose hospitality as a career and be a center of excellence for all things pizza.
    Thom gives us a deep dive into their purpose, leadership philosophy, culture, why pizza and happiness and how they are very connected, their approach to managing and developing people, their philosophy around growth, what they are focusing on as a business right now, the future of hospitality and some many other slices of wisdom.
    Links:
    https://www.pizzapilgrims.co.uk/ (Pizza Pilgrims)
    https://www.amazon.com/Pizza-recipes-stories-history-places/dp/1787135152 (‘Pizza: History, recipes, stories, people, places, love’ by Thom Elliot and James Elliot)
    https://www.amazon.co.uk/Pizza-Pilgrims-Recipes-Backstreets-Italy/dp/0007504306 (‘Pizza Pilgrims: Recipes from the Backstreets of Italy’ by Thom Elliot)
    https://www.hospitalitymavericks.com/122-tom-barton-co-founder-of-honest-burgers-on-leading-by-example/ (#122 Tom Barton, co-founder of Honest Burgers, on Leading by Example)
    Connect with the podcast:
    https://colossal-designer-2784.ck.page/40ada1483a (Join the Hospitality Mavericks newsletter): https://rb.gy/5rqyeq (https://rb.gy/5rqyeq)
    A big thank you to our sponsor Bizimply who are helping progressive leaders and operators make every shift run like clockwork. Head to our website at https://www.bizimply.com/?utm_source=partnerandutm_medium=referralandutm_campaign=mavericks (www.bizimply.com) or email them directly at advice@bizimply.com.


    This podcast uses the following third-party services for analysis:

    Podcorn - https://podcorn.com/privacy
    Chartable - https://chartable.com/privacy

    • 1 hr 9 min
    #156 Roland Horne, Founder and CEO at WatchHouse, on the Introspective Leader

    #156 Roland Horne, Founder and CEO at WatchHouse, on the Introspective Leader

    Roland Horne’s approach to the pursuit of mastery is fascinating. He entered hospitality because he was a disgruntled customer. Fast forward to today, he is the founder and CEO of the Central London specialty coffee chain WatchHouse. From day one it has been the company’s vision to grow and offer great coffee to great communities.
    This was a truly remarkable conversation where we find out how businesses should give more than they take. If you want to learn more about growth, then this one's for you. We discuss how Roland is trying to become a better CEO each day, how WatchHouse has built a loyal customer base – and how they are bringing specialty coffee through their app.
    Links:
    https://watchhouse.com/ (WatchHouse)
    https://www.facebook.com/watchhouse/ (WatchHouse Facebook)
    https://www.instagram.com/watchhouse/ (WatchHouse Instagram)
    https://uk.linkedin.com/in/roland-horne-3684543a (Roland Horne’s LinkedIn)
    Please help make the industry better by sharing your insights and wisdom for our Agile Hospitality 2.0.
    https://form.typeform.com/to/lyJfuBER (Participate here)




    Connect with the podcast:
    https://colossal-designer-2784.ck.page/40ada1483a (Join the Hospitality Mavericks newsletter): https://rb.gy/5rqyeq (https://rb.gy/5rqyeq)
    A big thank you to our sponsor Bizimply who is helping progressive leaders and operators make every shift run like clockwork. Head to thier website at https://www.bizimply.com/?utm_source=partnerandutm_medium=referralandutm_campaign=mavericks (www.bizimply.com) or email them directly at advice@bizimply.com.


    This podcast uses the following third-party services for analysis:

    Podcorn - https://podcorn.com/privacy
    Chartable - https://chartable.com/privacy

    • 50 min

Customer Reviews

4.4 out of 5
7 Ratings

7 Ratings

kn1ghter ,

Outstanding show!

This is truly a great show with diverse guests, interesting topics and engaging conversation. I really enjoy listening each week - it’s on my list of shows to never miss.

wilslickers ,

Thank you!!

I love your insights on the industry and how in tune you are with service and purpose!

What gives you energy!? This show gives me energy!

amynyc108 ,

Great pulse on the industry

I love this podcast. Michael is an easygoing, smart is host and he really has his voice on the pulse of hospitality. Definitely recommend.

Top Podcasts In Business

Ramsey Network
Ed Mylett
NPR
Jocko DEFCOR Network
Andy Frisella #100to0
Guy Raz | Wondery

You Might Also Like

Jessie Ware
BBC Radio 4
Dr Rangan Chatterjee: GP & Author
Steven Bartlett
Plosive
ADAM BUXTON