Amazing Apps Neil Benson

#151. Amazing Apps host, Neil Benson, dives into a case study from one of his team's own projects: "Member Super", a financial services organisation in Australia. With over a million members, they needed a CRM application that could handle their complex stakeholder relationships and provide exceptional service to their customers.
Member Super's existing CRM app was limiting their capabilities and hindering their goal of achieving a single view of their customers. So, they made the decision to take control and build their own CRM application. Superware partnered with them to make it happen, and the results were nothing short of AMAZING!

RESOURCES
Superware.ai website: https://superware.ai
Superware on LinkedIn: https://www.linkedin.com/company/superware-ai


Support the showCONNECT
🌏 Amazing Apps website
🟦 Customery on LinkedIn
🟦 Neil Benson on LinkedIn

MY ONLINE COURSES
🚀 Agile Foundations for Microsoft Business Apps
🏉 Scrum for Microsoft Business Apps
📐 Estimating Business Apps

Keep experimenting 🧪
-Neil

#150. What does it take to have a successful go live event for your Dynamics 365 or Power Platform application. Neil Benson sat down with Andrew Bibby, a seasoned expert in Microsoft Dynamics 365 and Power Platform business applications. In this episode, Andrew shares his insights on the crucial process of preparing for and executing a successful go live. From addressing technical difficulties to promoting user adoption and measuring success, Andrew sheds light on the often-overlooked aspects of post-delivery project management. He also discusses the importance of training, involving change champions, and effective communication in ensuring a smooth transition. Don't miss this informative episode filled with practical tips for achieving a seamless go-live and maximizing return on investment!

RESOURCES
Andrew Bibby on LinkedIn: https://www.linkedin.com/in/andrewbibby/Proximo3 on LinkedIn: https://www.linkedin.com/company/proximo3/Proximo3 website: https://proximo3.com/Nordic Summit: https://nordicsummit.info/South Coast Summit: https://www.southcoastsummit.com/TIMESTAMPS
03:26 Phased go-live events for Dynamics 365
06:06 Effort in successful go-live leads to happiness
08:34 Preparation and rehearsal lead to a successful go-live
12:39 Prepare and do steps before go-live
15:36 Early user involvement is vital for successful projects
21:17 Insufficient thought put into IT project training
25:45 Change management ensures successful projects and user adoption
30:07 Change management enhances project success and communication
33:02 Choosing a go-live day
38:20 Metrics, monitoring, and justification are crucial
42:30 The importance of getting across your message, and change management
Support the showCONNECT
🌏 Amazing Apps website
🟦 Customery on LinkedIn
🟦 Neil Benson on LinkedIn

MY ONLINE COURSES
🚀 Agile Foundations for Microsoft Business Apps
🏉 Scrum for Microsoft Business Apps
📐 Estimating Business Apps

Keep experimenting 🧪
-Neil

#149. Andrew Welch is the Chief Technology Officer at HSO. Andrew is an expert in IT strategy and has a wealth of experience advising customers on their big strategic technology decisions. He is also an author, Microsoft MVP, and a regular presenter at conferences. Joining us today, Andrew shares valuable insights on the importance of IT leadership, cloud ecosystems, data platforms, artificial intelligence, and the future of innovation in technology.

We dive into the concept of the "Tyranny of the Deliverable" and how it relates to IT organizations organizing themselves into technology-focused teams. Andrew also discusses the need for a holistic approach to digital transformation and the role of a cloud strategist in piecing together various technical components to drive business value. If you're an IT leader, architect, or consultant, this episode is packed with valuable perspectives and tips from Andrew Welch. Don't miss it!

TIMESTAMPS
02:09 Importance of CIOs leading technology ecosystem integration.
04:48 Enterprise architects focus on specific workloads. Another architect, a cloud strategist, is needed for building capabilities and driving business value.
07:55 Microsoft's platform is versatile for mix and match.
11:11 Lunch with Ana Demeny, discussing Microsoft versus Google.
16:09 AI investment: data consolidation for value-delivery.
20:26 Tyranny of the deliverable: siloed teams, wrong solutions, budget incentives, counterproductive. Solution: subscription as a service model. Move away from hourly charges and fixed scopes.
24:55 Andrew presenting 5 strategies at Nordic Summit.
RESOURCES
Andrew Welch on LinkedIn: https://www.linkedin.com/in/andrewdwelch
Andrew's blog: CloudLight.House: https://CloudLight.house
Dynamics 365 and Power Platform UK User Groups: https://d365ppug.com
Nordic Summit, 23 September 2023: https://nordicsummit.info
Foreceworks Services-as-a-Subscription: https://forceworks.com/the-works-from-forceworks
Support the showCONNECT
🌏 Amazing Apps website
🟦 Customery on LinkedIn
🟦 Neil Benson on LinkedIn

MY ONLINE COURSES
🚀 Agile Foundations for Microsoft Business Apps
🏉 Scrum for Microsoft Business Apps
📐 Estimating Business Apps

Keep experimenting 🧪
-Neil

#148. Get ready for another captivating episode of Amazing Apps! In this episode, Neil Benson engages Shawn Tabor, Director of Consulting Services at Hitachi Solutions, in an insightful conversation about the dynamic realm of Microsoft Business Applications and its role in the manufacturing and service industries. Explore Hitachi's product landscape, investment strategies, and the art of identifying patterns to create accelerators for efficient project estimations. Discover Shawn's podcasting journey, collection hobbies, and upcoming conference plans.
 Timestamps
05:40 Improving customer experience for manufacturers
07:36 The power of strategic planning
09:56 The challenge of implementing Microsoft ecosystem
10:59 Microsoft investment strategies
14:06 Simplifying field service applications
15:07 Streamlining field service
20:59 Significant implementations across manufacturing, services, and healthcare
21:37 Integration challenges in the field service business
23:34 Power Platform innovations
24:55 Agile methodology
 RESOURCES
Shawn Tabor on LinkedInHitachi Solutions websiteCommunity Summit NA: 15-20 October in Charlotte, NCSupport the showCONNECT
🌏 Amazing Apps website
🟦 Customery on LinkedIn
🟦 Neil Benson on LinkedIn

MY ONLINE COURSES
🚀 Agile Foundations for Microsoft Business Apps
🏉 Scrum for Microsoft Business Apps
📐 Estimating Business Apps

Keep experimenting 🧪
-Neil

#147. When should you use Power Platform pipelines and when should you use Azure DevOps pipelines to deploy your Power Platform or Dynamics 365 applications? That's the question that Benedikt Bergmann answers in this episode of Amazing Apps.

Benedikt is a Power Platform consultant known for his expertise in Application Lifecycle Management (ALM). Neil and Benedikt delve into the world of ALM, discussing its importance for small and enterprise teams alike. From tools and environments to testing and components outside of solutions. Whether you're a low code app builder or part of a large development team, this episode has something for everyone. Join us as we explore the intricacies of ALM and discover how to deploy and maintain applications in a secure, efficient, and repeatable manner.

Register for Benedikt's ALM Training Course

Resources
Overview of Power Platform pipelines
More power with pipelines in Power Platform
EasyRepro test framework
Playwright test framework
Power Platform server on Discord

Connect with Benedikt
Benedikt on LinkedIn
Benedikt on GitHub
Benedikt on TwitterBenedikt on Twitter 
Support the showCONNECT
🌏 Amazing Apps website
🟦 Customery on LinkedIn
🟦 Neil Benson on LinkedIn

MY ONLINE COURSES
🚀 Agile Foundations for Microsoft Business Apps
🏉 Scrum for Microsoft Business Apps
📐 Estimating Business Apps

Keep experimenting 🧪
-Neil

#146. In this episode, we're thrilled to have Martin Hinshelwood from naked Agility join host, Neil Benson. Martin shares his perspectives on improving the success of agile engagements through the role of a consulting product owner, and why you should build your own business applications rather than buy Dynamics 365 if you're looking for competitive advantage. Hit the play button and dive into this insightful conversation between Neil and Martin!

Timestamps
02:46 The importance of unique capabilities in a competitive market
06:09 The power of vertical integration
11:58 Outsourcing core business practices
16:37 Risks and rewards in business
21:02 The incompetence of business
31:38 The role of a consulting product owner
33:44 The role of a scrum master in the professional services world
36:56 Using APIs to drive innovation
 RESOURCES
Martin Hinshelwood on LinkedInMartin Hinshelwood on Twitternaked Agility websitenaked Agility on TwitterSupport the showCONNECT
🌏 Amazing Apps website
🟦 Customery on LinkedIn
🟦 Neil Benson on LinkedIn

MY ONLINE COURSES
🚀 Agile Foundations for Microsoft Business Apps
🏉 Scrum for Microsoft Business Apps
📐 Estimating Business Apps

Keep experimenting 🧪
-Neil