People are often described as the largest asset in most organisations. They are also the biggest single cause of risk. This podcast explores the topic of Human Risk, "the risk of people doing things they shouldn't or not doing things they should", and examines how Behavioural Science can help us mitigate it. It also looks at Human Reward, how to get the most out of people. When we manage Human Risk, we often stifle Human Reward. Equally, when we unleash Human Reward, we often inadvertently increase Human Risk.
Hans Lassoe on Strategic Risk : Part One
How can companies be better at managing the strategic risks they face in an uncertain world?
My guest on this episode Hans Læssøe, spent over 35 years working for Lego. He held a variety of roles within the company, culminating in being responsible for developing and running Lego’s Strategic Risk Management program. In other words, helping Lego Senior Management to better understand and mitigate the risks they face on a strategic level — the things that could derail their ability to deliver those little bricks into our hands and keep themselves in business.
In this, Part One of our discussion — Part Two is in the next episode of the podcast —we explore how Hans came to work at Lego and head the risk function. He also explains how he approaches uncertainty and the key techniques that can be deployed to manage Strategic Risk.
Hans now works as an independent risk consultant and trainer. You can find out more about his work 👉https://aktus.dk/
Dr Ali Fenwick on Clubhouse - what is it & why should you care?
What is Clubhouse and why should you care? Clubhouse is a new(wish!) social media network that is focused on live audio content. The audio element isn’t the only thing that differentiates Clubhouse from other networks. It also offers a very different user experience - one that relies heavily on Behavioural Science. As an active user of Clubhouse, for professional and personal reasons, I’m fascinated by the opportunities it offers and the BeSci that’s been used to drive the user experience.
Even if you’re not a user of social media, you’ll be aware of the impact it is having on human decision-making. In a previous episode, I spoke with Evelyn Gosnell and Lindsay Juarez - two behavioural Scientists who helped one social media network, TikTok, to limit the spread of unverified information. You can hear that 🎧 👉 https://www.podpage.com/the-human-risk-podcast/evelyn-gosnell-lindsay-juarez-on-reducing-the-spread-of-misinformation-on-social-media/
On this episode, I'm joined by Dr Ali Fenwick who has just published a book on Clubhouse called “Everything you need to know about Clubhouse: What is it, why should you care, and how to get started?: The Ultimate Guide”. It’s a user guide, a behavioural analysis of how it works and a competitor analysis that explores how it is positioned against the other platforms. You can find a link to that here 👉 https://www.hult.edu/blog/everything-you-need-to-know-about-clubhouse/. It’s a user guide, a behavioural analysis of how it works and a competitor analysis that explores how it is positioned against the other platforms.
Ali is Professor of Organizational Behavior and Innovation at Hult Business School, where his research focuses on the behavioural foundations of organizations and management and explores how psychological interventions can be applied within the (digital) workplace to increase employee well-being and organizational performance. He’s also a Behavioural Science practitioner working with business, education, government & NGOs.
To find out more about Ali 👉 https://www.linkedin.com/in/afenwick/
Whether you’re an experienced Clubhouse user, waiting to get access - if so get in touch with me via www.human-risk.com - have never heard of it, or have absolutely no interest in joining it, what Ali reveals will be of interest to you. Because the techniques he describes, aren’t just being deployed by social media. They influence our decision-making in other fields as well. What you’ll also hear is a positive argument for social media, because as Ali points out many of the benefits that Clubhouse offers are socially beneficial. At least for now.
If you’re on Clubhouse, you can find me @humanrisk 👉 https://clubhousedb.com/user/humanrisk
Do join me for my regular slots in:
The Behavioral Hacks Club 👉 https://clubhousedb.com/club/1244868721-behavioral-hacks
The Diversifi BeSci Network 👉 https://clubhousedb.com/club/650742502-diversifi-global-network
The PivotPoint Ideas Lab 👉 https://clubhousedb.com/club/565255043-the-pivot-point-ideas-lab
Dr Grace Lordan on Thinking Big - how Behavioural Science can help us plan for the future
How can Behavioural Science help us to better plan for the future? That's the subject of a new book by Dr Grace Lordan, who is my guest on this episode. In Think Big: Take Small Steps and Build the Future You Want, she explores how Behavioural Science can get us closer to to the life we’d like to live.
Whether you fantasise about changing industry, landing a big promotion, writing a screenplay, setting up your own company or starting your own podcast (a terrible idea by the way 😉) Think Big has some practical Behavioural Science infused ideas for how to go about it.
In our discussion, we explore how she came to write the book and what she learned from writing it.
For more on Thing Big 👀👉https://www.penguin.co.uk/books/315/315350/think-big/9780241420164.html
Grace is the Founding Director of The Inclusion Initiative, Director of the MSc in Behavioural Science and an Associate Professor in Behavioural Science at the London School of Economics and Political Science. For more about her 👉https://www.lse.ac.uk/PBS/People/Dr-Grace-Lordan
Grace previously appeared on the podcast in these episodes:
Cognitive Diversity & Privilege 🎧 👉 https://www.podpage.com/the-human-risk-podcast/dr-grace-lordan-on-privilege-cognitive-diversity/
Inclusion 🎧 👉 https://www.podpage.com/the-human-risk-podcast/dr-grace-lordan-on-inclusion/
Derek Rae on what football can teach us about decision-making
What can football teach us about human decision-making? That’s what ESPN commentator and expert on the German Bundesliga Derek Rae, helps me to explore on this episode.
Even if you’re not a sports fan, what Derek has to share are some fascinating insights into how we see the world. Given his job involves observing other people doing theirs, he has an invaluable perspective on human decision-making.
In our wide ranging discussion, we explore also how Derek, a Scotsman, became a fan of the German Bundesliga and why he is still so passionate about it. The answers are highly relevant to recent news concerning the proposal to develop European Super League. That which was announced after we recorded this episode, but we address many of the issues that led to the German Clubs not participating.
What you’ll hear on this episode are the thoughts of a highly engaging expert in his field with fascinating insights to share.
If you like this episode, do also check out other episodes featuring Raphael Honigstein:
Ben Cohen on the Hot Hand
In our discussion we talk about the German “50+1”Rule that restricts ownership of clubs. This video explains it clearly.
To see examples of Derek’s Back Garden Bundesliga
Michele Wucker on You Are What You Risk
What’s the biggest risk you’ve ever taken?
The answer to that question, will tell you a lot about your own Risk Fingerprint. That’s the term that my guest Michele Wucker used to describe our individual approaches to risk. Michele is the author of the Gray Rhino and she’s just published s brand new book called “You Are What You Risk”, which explores this topic.
In our discussion, we explore the Gray Rhino and then move into talk about how our perspective on risk, defines who we are. As ever, Michele has some fascinating insights.
The artwork Michele and I discuss on the episode is called Real Rhinos Wear Pink by Chicago artist Matt Coglianese who works by the name of The Pig Shark. You can see it 👉https://www.thepigshark.com/escape-artists-2-series/real-rhinos-wear-pink
To find out more about Michele, visit her website 👉https://www.wucker.com/
For more on You Are What You Risk 👉https://www.wucker.com/writing/you-are-what-you-risk/
For more on The Gray Rhino 👉https://www.wucker.com/writing/the-gray-rhino/
Dr Gia Nardini on how Social Movements succeed
What makes some social movements successful and others not? That's what my guest on this episode Dr Gia Nardini, an Assistant Professor at Denver University, set out to find out when she examined the Black Lives Matter movement last summer.
Gia specialises in consumer experience and last summer, She and her colleagues were planning to study how the Marriage Equality movement had been so successful. The idea being that many of the drivers behind consumer behaviour — in simple terms, what makes us buy things — are also of relevance when it comes to successful social justice movements.
As Black Lives Matter protests broke out across the US and globally, Gia and her team shifted their approach - why study something that had happened, when you could study something that was happening? So they pivoted and began to look at a social justice movement in real-time.
What emerged were some interesting insights into what makes social movements successful. Rather than just write a piece of research, what Gia and her team did was to author a guide that other social movements can use. The secret sauce that makes social justice movements successful — or not.
I find this fascinating. Why do some campaigns succeed and others fail? And how does someone specialising in consumers, think of the idea of applying that to social movements?
In our discussion, we explore the findings of her latest research and her earlier work on experiencing.
For more on Gia 👉 https://daniels.du.edu/directory/gia-nardini/
To read her research on Social Movements 👉 https://www.du.edu/news/research-why-was-black-lives-matter-so-successful
For more on Experience vs Memory 👉https://www.headspace.com/blog/2015/08/19/remembering-vs-experiencing/
Great format, great guests!
Christian Consistently delivers great context that at the same delivers a smile and a head scratch. He’s a terrific host and a thoughtful conversationalist. Keep up the good work!
Informative and amusing
Really enjoy the podcast! Unique topics and lively discussion.
Great start. Looking forward to more episodes.
I love anything behavioral Econ. So excited to have found this. Thank you. Christian keeps it not only relevant but so interesting. Thank you so much for a great show.