Now and Zen Japan Andrew Hankinson
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- Society & Culture
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Entertaining and insightful conversations with Japan focused business professionals, entrepreneurs, and creatives. Recorded in bars around Tokyo, it’s like eavesdropping on candid conversations with Japan experts who share engaging stories of success, failure, and wisdom gained in Japan. Discover first-hand what it’s like to live, work, and experience the most fascinating country in the world. Direct from Tokyo, this is the Now and Zen Podcast!
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Anthony Griffin: Global Communications Entrepreneur
It's a truly inspiring chat with the incredibly positive and humble entrepreneur, Anthony Griffin. He's the brains behind Saga Consulting, a company dedicated to helping organizations and individuals share their stories with the world. They specialize in global communications, offering top-notch copywriting, digital marketing, and cross-cultural coaching. Anthony also pens insightful articles for Kokoro Media on LinkedIn, where he shares his passion for Japanese language learning and provides tips for taking your skills to the next level.
In our conversation, Anthony and I both share three essential yet culturally impactful Japanese words that every beginner should learn. We also delve into a variety of topics, including:
Techniques for acquiring new clients as an entrepreneurHow Saga Consulting supports Japanese companies in expanding internationallyCommon hurdles Japanese companies face when going globalBalancing Japanese cultural norms with personal styleAnthony's expertise in working with "Foreign Curious" companiesLessons learned from working for a Japanese companyEarly cultural missteps in Japanese corporate lifeRecommended Japanese language apps for rapid learningSimple language tips for fostering better community relationsFavorite untranslatable Japanese wordUnique Japanese words beginners should masterYou can connect with Anthony Griffin on LinkedIn, learn more about Saga Consulting at consultsaga.com, and read his articles on Kokoro Media. For more episodes of Now and Zen Japan, visit nowandzen.jp. And if you're looking for Japan adventures in a camper van, discover Dream Drive. -
Dr. Greg Story: Japan Business Expert, Author, Sales, Presentations and Communications Master Trainer
Discover the art of mastering public speaking, enhancing your presentation skills, and unraveling the secrets to impactful storytelling. Join Dr. Greg Story, the esteemed president of Dale Carnegie Japan and bestselling author of "Japan Sales Mastery" and "Japan Business Mastery," as he shares invaluable insights into successful sales techniques, post-COVID sales process shifts, and a myriad of topics explored in his books.
In this engaging conversation, we delve into the question of whether Greg's six podcasts might be considered "too much content." He regales us with true-life experiences that beautifully complement his business tips, insights, and advice, drawing from his rich background as a 6th-degree black belt in Karate with 38 years of experience in Japan. The episode unfolds as a captivating discussion on how actions and choices can profoundly impact one's life and career. Other topics covered are:
The significance of public speaking skills in advancing your careerTips to ease nerves before a public presentationStrategies to "bullet-proof" yourself against challenging audience questionsGreg's simplified four elements of a successful presentationThe rationale behind his decision to "niche-down" with six podcasts instead of oneGreg's biggest "pet-peeve" when listening to other presentersIn-depth exploration of the contents and background of his bestselling booksThe transformative influence of Karate on Greg's life, perspective, and careerThe profound meaning behind his favorite untranslatable Japanese word, "Zanshin."Greg Story: https://www.linkedin.com/in/gregstory/
Dale Carnegie Japan: https://www.dalecarnegie.com/ja/locations/japan
Japan Dale Carnegie TV: https://www.youtube.com
Japan Adventures via Camper Van = Dream Drive: https://www.dreamdrive.life
More Now and Zen Japan Episodes HERE -
Matthias Sutter: Luxury Hotel GM & Hospitality Leader
Meet a true Hospitality Professional. Mr. Matthias Sutter, the Rep. Director of Shangri-La Hotels Japan and the GM of the Shangri-La Hotel Tokyo. We discuss Japanese customer service, how different nationalities have different hospitality expectations, his two requirements for anyone to succeed in the hotel business, and how starting off in Food & Beverage helped craft his strong sense of hospitality. We also talk Trip Advisor, hotel rankings, and the guest comments he likes the most. If you are curious about how luxury hotel GM's think, practice, and teach customer service and hospitality, this episode is a must-listen. Other topics we cover:
Why hotels are an "El Dorado" for customer serviceThe three topics to never discuss with hotel guestsDifferent cultures have different interpretations of hospitalityJapanese service vs. other Asian countriesPreparations for the Shangri-La Kyoto openingGuest comments which led to innovative and successful promotionsHotel "brands" have separate DNA, thus some customer focus differences Japanese "guest comment" tendenciesThe Free Unsolicited Business Idea The Shangri-La Hotel Tokyo: https://www.shangri-la.com/tokyo/shangrila/
Japan Adventures via Camper Van = Dream Drive: https://www.dreamdrive.life
More Now and Zen Japan episodes: https://www.nowandzen.jp/ -
Mac Salman: Customized tours, Japanese whiskey, and why Tokyo is the "Greatest Metropolis on Earth"
The phrase "Do what you love and you never have to work another day in your life" fits Mac Salman perfectly. Mac left the finance industry and pursued his passions - Travel, Japan, and tasty spirits. We discuss his customized tour business Maction Planet where he has never conducted the same itinerary twice. Then his pivot to Kanpai Planet when the pandemic halted Japan tourism. We discuss these two businesses and life in Tokyo while we sample three "Japan Related" tequilas. Mac is an inimitable and articulate British gentleman who does his homework. He brings insider knowledge and back stories to Shizuku, Cascahuin, and Don Suenos tequilas and their fascinating Japan connections. Even if you are not a big fan of whiskey or tequila, Mac's stories and insight make for a very lively and enjoyable conversation. Other topics we discuss:
Leaving the lucrative finance industry and pursuing his passion for travelThe philosophy of changing tour guiding from a "commodity to a profession"Maction Planet's 99.6% rating on Trip Advisor and why its not 100%25 straight years of whisky consumption decline in Japan. That all changed in 2008Why he can be found at Jingu Stadium up to 50 times a yearSample Blanco and Reposado from Shizuku and discover its ties to FukuokaMac's amazing Sake knowledge and how he applies it to tequila tasting The hierarchy of needs and the 5 reasons Tokyo is the "Greatest Metropolis on Earth"Taste test the Blanco and an Extra Anejo from Cascahuin created by Japanese "Tetsu" KagedaThe background of the only Tequila brand owned by a Japanese woman - we try the Reposado and Anejo from Don Suenos Maction Planet: https://www.mactionplanet.com/
Trip Advisor: https://www.tripadvisor.com
Kanpai Planet: https://www.youtube.com
More Now and Zen Japan episodes: https://www.nowandzen.jp/
Grow website traffic = Zo Digital: https://www.zodigital.jp/
Japan Adventures via Camper Van = Dream Drive: https://www.dreamdrive.life -
Deanna Elstrom: Japan Consumer Insights Specialist
Deanna Elstrom is a veteran brand marketer, brand strategist, and consumer insights specialist. She started her own consulting business, Somi Insights, three years ago where she combines her love of branding with a fascination of how culture influences human behavior. The Japanese consumer is a key area of Deanna's expertise where she led two major agencies before starting Somi Insights. We discuss the the Japanese name "Somi" which she coined, we learn the big difference between "insights" and "findings", great examples of how culture influences behavior in Japan, a cultural analysis into why Japan is ranked #58 on the Global Happiness Index, and stories of her first experience in Japan as a teenager and how this crafted her Japan journey. Other topics we cover:
The meaning of "Somi", a made-up Japanese wordJapan and the dilemma of happinessThe difference Somi Insights brings to the Japan marketFindings vs. Insights explanation with examplesOmotenashi and Sustainability balanceShe questions my Japan kitchenware market "insights" Interesting Japan beauty market discoveries Her favorite untranslatable Japanese word = Yoroshiku OnegaishimasuThe Japanese and Western interpretation of what "home" is"The researcher is the consumer voice, keep the consumer voice as a superpower" Somi Insights home page: http://somiinsights.com
Deanna Elstrom: https://www.linkedin.com/in/deanna-elstrom
Japan Adventures via Camper Van = Dream Drive: https://www.dreamdrive.life
Use the code word "ZEN" to receive discounts -
Parissa Haghirian: Japanese Management Expert
Parissa Haghirian is an internationally renowned expert on Japanese Management and Leadership and a Professor of International Management at Sofia University. She is the author of 12 books on Japanese Management, Cross-Cultural topics, and Consumer Dynamics. We examine these as well as some cultural concepts from her latest book. We also discuss how Japanese management practice is uniquely different, successful Japanese corporate survival strategies and what foreign firms can learn, why cross-cultural business issues are often Japan specific, and her favorite language concept "50 ways to say No in Japanese which don't actually include No". Other topics of interest:
In-depth explanation on the fundamental differences between Westerns and Japanese management environmentsHow "Constant Job Rotation" is a benefit for Japanese managementWhy are cute mascots essential in corporate JapanInsight on how Japanese companies are actually very open-mindedThe advantages and disadvantages of the "process driven" nature of Japanese companies "Cross-cultural growth is based on mistakes, it's a tough and emotional learning process"Consumer dynamics and the challenges facing foreign brands entering JapanExplanations of Ganbaru, Gamman, and Enryo from her book "Japanese Business Concepts you should Know" "The most interesting question for Japanese is how foreigners manage, and the most interesting for foreigners is how Japanese manage" The advise which led to her dedication of researching Japanese management.The question she wishes people had asked her, but has yet had the chance to answer - until nowParissa Haghirian: https://www.linkedin.com
Japanese Business Concepts You Should Know: https://www.amazon.com/Japanese-Business-Concepts
More Now and Zen Japan episodes: https://www.nowandzen.jp/
Grow website traffic = Zo Digital: https://www.zodigital.jp/
Japan Adventures via Camper Van = Dream Drive: https://www.dreamdrive.life
Use the code word "ZEN" to receive discounts
Customer Reviews
Amazing Voice Actor Turned Podcast Host
I initially discovered this podcast due to Andrew’s previous voice work in video games such as “Castlevania: Legacy of Darkness”. I definitely wasn’t expecting him to be hosting a podcast show. I listened to a few of them, and was pleasantly surprised at how invested I was. I’m an artist, and I would often find myself listening to these podcasts while doing some of my drawings. His presentation and enthusiasm really keeps the listener engaged, not to mention some of the topics and guests he invites onto the show are interesting in an of themselves. I’ve actually learned quite a few things about Japanese culture and practices by listening to this podcast, so there’s definitely something to take away from this. I highly recommend giving it a listen!
Insightful questions and very interesting!
I’m really enjoying the podcasts: intriguing guests, deep dives into fascinating topics, and overall a lot of fun. Can’t wait to get more!
My new go-to podcast
Andrew, you are a great interviewer because you prepare, ask great questions, have interesting guests, and the perfect “voice for radio.” (As opposed to me, someone with a “face for radio”.). I look forward to your next podcast. ;)