Coffee Up! - A podcast from the wholesale team at Market Lane Coffee Market Lane Coffee

We were delighted to have the wonderful Clare Scott from Bellroy join us at our first Leadership in Hospitality event, which was focused on the theme of team development and culture.
Bellroy’s mission is to inspire better ways to carry, use business as a force for good, and help the world and their crew flourish. As the organisation’s Head of People and Culture, Clare (and her team) are responsible for ensuring that Bellroy attracts, retains and supports its 100-strong crew (working across 14 countries!), while creating a supportive, productive and inclusive culture that aligns with the organisation’s goals and values. A certified ‘Great Place to Work’, Bellroy took out the top small business spot in 2021 and was dubbed ‘Australia’s Best Workplace’. This recognition is testament to the incredible work that Clare and her team do every day.
We knew that we were just scratching the surface with Clare on the night of our Leadership in Hospitality event, so we are very pleased to welcome Clare back for an episode of our Coffee Up! podcast. 
In this episode, Clare discusses the importance of building a healthy culture, while emphasising the value of tension and trust within a team. She also shares insights on Bellroy's unique approach to recruitment, and how they ensure they're hiring individuals who will align with their culture.

🎧 The Knowledge Project: #115 Danny Meyer: Hospitality and Humanity

In our second podcast following our inaugural Leadership in Hospitality event, Kai from our HR team sits down with Huw Murdoch from Wild Life Bakery to chat about team development and culture.
Prior to founding Wild Life, Huw was the manager of Market Lane’s greatly missed Therry St shop, and he was instrumental in helping us establish a presence in the Queen Victoria Market. In 2016, Huw opened Wild Life Bakery on Albert Street in Brunswick East. The bakery quickly became an integral part of the Brunswick East community, and a destination for people seeking out Melbourne’s best sourdough bread. Huw recently opened an outpost, Wild Life Superette, on Sydney Rd in Brunswick.
In this conversation, Huw talks with characteristic thoughtfulness and frankness about the ways he’s worked to foster a positive culture at Wild Life, the privilege and challenges of being an employer in hospitality, the benefits of cross-training team members, and how, at times, being a business owner can challenge his own moral compass. 

In September last year, we hosted our inaugural Leadership in Hospitality event at our roastery and HQ in Brunswick East. These events are an opportunity for us to bring our community together, and for industry leaders to share their experiences and expertise across a broad range of topics. For this first event, Kai from our HR team lead a panel discussion on Team Development and Culture. We quickly discovered that the questions we asked on the night of the event were just the tip of the iceberg, and that our panelists had so much more to contribute to the conversation than the time allowed! So, we decided to follow up and record a podcast with each of our very special guests – the first one being Market Lane’s very own Jenni Bryant.
Since starting with Market Lane in 2010 and becoming a co-owner in 2019, Jenni has been instrumental in establishing a strong and positive culture, which has continued to flourish as Market Lane has grown to eight coffee shops throughout Melbourne, a thriving e-commerce platform, and a flourishing wholesale community. In this podcast, Jenni discusses Market Lane’s approach to fostering a robust and positive workplace culture, what it means to be a people-focused business, and how Market Lane has scaled their HR department over the years as the team has grown. 

In late 2022, in between opening our new Queen St and Sydney Rd shops, Market Lane co-owner Jason recorded a series of three podcast conversations to share some of his experiences and tips on things to consider when opening your own coffee shop.
In Part 3 – the final episode in this series – Jason sits down with Einar, our retail training manager, to talk about menus, merchandise, and marketing and building a regular customer base, as well as important things to consider when hiring team members for a new business.

Have some questions?
You can get in touch with Christian and Tyson from our Wholesale & Partnerships team at wholesale@marketlane.com.au

In late 2022, in between opening our new Queen St and Sydney Rd shops, Market Lane co-owner Jason recorded a series of three podcast conversations to share some of his experiences and tips on things to consider when opening your own coffee shop.
In Part 2, Jason sits down with Einar, our retail training manager, to discuss some of the ways to navigate council regulations and heritage listings, how to negotiate a commercial lease, and what to consider when establishing a timeline for the fit-out of your new shop. 

In late 2022, in between opening our new Queen St and Sydney Rd shops, Market Lane co-owner Jason caught up with Einar, our retail training manager, to record a series of three podcasts to share some of his experiences and tips on things to consider when opening your own coffee shop.

In Part 1, Jason and Einar discuss the importance of establishing a purpose for your coffee shop, what to consider when choosing a location, why witty puns aren’t always the best choice when naming your business, and why it’s important to establish a realistic budget early.