18 episodes

Lufthansa Consulting podcasts provide interviews and discussions with industry experts on topics that matter most in aviation. We offer exciting contents for airports, airlines, ground handlers and everyone who is curious to learn more about the current issues of the aviation industry. Lufthansa Consulting is an aviation and management consulting company which is dedicated to globally assist clients from the aviation industry and related industries to successfully meet the challenges of the future. 

Lufthansa Consulting Aviation Talk Lufthansa Consulting

    • Business

Lufthansa Consulting podcasts provide interviews and discussions with industry experts on topics that matter most in aviation. We offer exciting contents for airports, airlines, ground handlers and everyone who is curious to learn more about the current issues of the aviation industry. Lufthansa Consulting is an aviation and management consulting company which is dedicated to globally assist clients from the aviation industry and related industries to successfully meet the challenges of the future. 

    Episode 018 - Making air cargo more digital

    Episode 018 - Making air cargo more digital

    Air cargo has become more digital in the past decade by initiatives like IATA’s eFreight program promoting the paperless transport of cargo. Yet, a huge potential for digitalization remains to be exploited by the industry. A major challenge is the lack of efficient data and information sharing between cargo stakeholders. In this episode, hosted by our moderator Sebastian Kaiser, our cargo expert Dominique Bayer shares her vision on a more digitalized air cargo industry.

     

    Moderator:

    Sebastian Kaiser – Consultant in the Solution Group Customer Experience

    Expert:

    Dominique Bayer – Consultant in the Solution Group Infrastructure & Operations

     

    01:24: How Digital is air cargo today?

    03:18: Why is digitalization a challenge for the air cargo industry?

    06:45: Prerequisites for digital air cargo

    08:10: Measures to improve digitalization on an individual level

    11:57: Stakeholder collaboration as a catalyst for digitalization

    13:28: The vision of enhanced digitalization

    • 15 min
    Episode 017 - Ground Operations – GO2030

    Episode 017 - Ground Operations – GO2030

    Ground Operations resembles one of the key pillars in aviation. Lufthansa Consulting’s initiative “GO 2030 – Ground Operations 2030”, is the umbrella for various deep dives into five focus topics of Ground Operations. In this podcast episode, our expert Eric Kuhn presents the identified focus topics, major challenges of Ground Operations, as well as solutions to those challenges. Together with the new podcast host, Sebastian Kaiser, he also gives an outlook on how aviation mega trends will affect the future of Ground Operations.

     

    Moderator:

    Sebastian Kaiser – Consultant in the Solution Group Customer Experience

    Expert:

    Eric Kuhn – Consultant in the Solution Group Infrastructure & Operations

    • 14 min
    Episode 16 - Airline consolidation and operational integration – Key considerations and challenges

    Episode 16 - Airline consolidation and operational integration – Key considerations and challenges

    In this episode, we discuss airline consolidation: something what aviation experts expect to intensify once COVID-19 standstill is over. What forms of airline operational integrations are common? What are the most important considerations, but also challenges when integrating airlines operationally? Our experts worked on operational integration projects in the past and share their experiences and learnings with the listeners.

     

    Moderator:

    Dominique Bayer – Consultant and expert in crew management

    Guest:

    Martin Sedláček– Associate Partner and Head of Solution Group Flight Operations & Safety Management

    This episode includes:

    Introduction of guests: 01:41

    Evidence of airline consolidation: 02:35

    Forms of airline operational integration: 04:50

    Key considerations: 06:25

    Why integration projects can fail: 08:08

    Challenges during integration projects: 10:00

    Crew management during operational integration: 12:25

    Recommendations for airline managers: 16:08

    • 18 min
    Episode 015 - Bringing Customers Back - Part 2

    Episode 015 - Bringing Customers Back - Part 2

    Podcast: Bringing Customers Back - Part 2



    Lufthansa Consulting’s aviation experts share their
    perspective on the top four trends in customer experience and how they will
    matter on the way out of the Covid-19 crisis. What do customers need to regain trust in global
    travel in time of the pandemic? What do
    they expect in exchange for spending their money?



    In this episode, our listeners will find out how
    sustainability and personalized offers can be key for aviation stakeholders to
    win customers back.



    Contact Wolfgang
    Bublitz for your copy of the whitepaper: Wolfgang.Bublitz@LHConsulting.com



     



    Moderator:



    Dominique Bayer –
    Consultant



    Experts:



    Wolfgang Bublitz –
    Associate Partner and Head of Solution Group Customer Experience



    Julian Wildtraut and
    Vera Aurbach – Associate Consultants in the Solution Group Customer Experience



    This episode includes:


    Third trend -
    sustainability: 01:37



    Fourth trend –
    personalized offers: 04:54



    Outlook for
    implementation of trends - 09:11

    • 12 min
    Episode 014 - Bringing Customers Back - Part 1

    Episode 014 - Bringing Customers Back - Part 1

    Lufthansa Consulting’s aviation
    experts share their perspective on the top four trends in customer experience
    and how they will matter on the way out of the Covid-19 crisis. What do customers need to regain trust
    in global travel in time of the pandemic? What
    do they expect in exchange for spending their money?



    In this episode, our listeners will find out how
    new health and hygiene measures complement the trend of the seamless travel
    journey and why both are of utmost importance to succeed in customer experience
    in aviation.



    Contact Wolfgang
    Bublitz for your copy of the whitepaper: Wolfgang.Bublitz@LHConsulting.com



     



    Moderator:



    Dominique Bayer –
    Consultant



    Experts:



    Wolfgang Bublitz –
    Associate Partner and Head of Solution Group Customer Experience



    Julian Wildtraut and
    Vera Aurbach – Associate Consultants in the Solution Group Customer Experience

    This episode includes:



    Introduction of
    guests: 01:40



    Methodology of trend
    study: 03:16



    First trend - health
    and hygiene: 04:40



    Second trend –
    seamless travel journey: 08:08

    • 13 min
    Episode 013 - EASA Third-Country Operator

    Episode 013 - EASA Third-Country Operator

    Aviation safety has always been of great importance. In this episode, our expert Ingo Lüschen is sharing his knowledge on the EASA’s Third-Country Operator (TCO) Concept, focusing on its increased importance today, its position in the global aviation safety network as well as the principles of the concept. The listeners will also get insights on the various areas in which Lufthansa Consulting is supporting air operators when applying for EASA’s TCO certificate.

    Moderator:

    Dominique Bayer – Consultant

    Expert:

    Ingo Lüschen – Managing Consultant and Expert in Aviation Safety Management



    This episode includes:

    Introduction of guest: 00:59’

    Introduction and importance of TCO concept: 02:40’

    Embeddedness of TCO in global aviation safety: 4:18’

    Principles of the TCO Concept: 06:51’

    The TCO Assessment: 08:38’

    Lufthansa Consulting’s Support in the TCO process: 11:05’

    Future outlook: Regulatory developments for UAVs: 15:19’

    • 18 min

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