13 episodes

This is a podcast filled with value! You will hear from innovators and leaders within healthcare and from other industries. We will bring you topics on the business and clinical sides of healthcare on strategy, finance, patient satisfaction, innovation, leadership, communication, marketing, plus much more.

This show is for healthcare leaders who want to think differently and learn how to improve their performance. The podcasts will be diverse and thought-provoking while also actionable. You will learn new strategies, best practices and ideas for you to think about and to utilize in your career and healthcare organization.

The Healthcare Leadership Experience with Lisa Miller Lisa Miller

    • Business
    • 5.0 • 5 Ratings

This is a podcast filled with value! You will hear from innovators and leaders within healthcare and from other industries. We will bring you topics on the business and clinical sides of healthcare on strategy, finance, patient satisfaction, innovation, leadership, communication, marketing, plus much more.

This show is for healthcare leaders who want to think differently and learn how to improve their performance. The podcasts will be diverse and thought-provoking while also actionable. You will learn new strategies, best practices and ideas for you to think about and to utilize in your career and healthcare organization.

    Hospital Telecommunication and IT Cost Savings with Jacqueline Oberst | Ep.12

    Hospital Telecommunication and IT Cost Savings with Jacqueline Oberst | Ep.12

    In this episode, Lisa is joined by Jacqueline Oberst, Business Intelligence Officer and Telecommunication & IT expert at VIE Healthcare.
    Jacquelin has worked with hospitals for over twenty years to help them effectively reduce their costs and she is the Author of The Total Telecom Management for Healthcare
     
    In this episode:
    Having an action plan for cost savings and management 4 key areas Contract optimization Service and Subscription optimization Compliance monitoring Demand management IT costs and Benchmarking Avoiding the maintenance cost money pit Professional services  Strategies to reduce IT costs Strategies to reduce Telecommunications costs  
    Connect with Jacquelin:
    📧 joberst@viehealthcare.com
    📚Download the book: https://viehealthcare.com/total-telecom-management-for-healthcare/
    .
    Connect with Lisa:
    🖥 https://viehealthcare.com
    📱https://www.linkedin.com/in/lisamiller/
    .
    Check out this episodes sponsor:
    🖥 https://viehealthcare.com/category/invoice-roi/
    .

    • 24 min
    Building a High Performing Internal Business Case with Curtis Brooks | Ep.11

    Building a High Performing Internal Business Case with Curtis Brooks | Ep.11

    In this episode, Lisa is joined by Curtis Brooks, Principal and Practice Director, The Magis Group. Curtis helps organizations think differently about engaging C-suite executives. 
     
    In this episode:
    The internal business case Replacing the rambling text documents  Common business case mistakes Establishing context Seeing the big picture Leading your audience to discover the solution for themselves Success factors Presentation format and structure The importance of the headline narrative  
    Connect with Curtis:
    📱 https://www.linkedin.com/in/curtis-brooks-34b4511/
     
    📧 cbrooks@themagisgroup.com
    🖥 https://www.themagisgroup.com
    .
    Connect with Lisa:
    🖥 https://viehealthcare.com
    📱https://www.linkedin.com/in/lisamiller/
    .
    Check out this episodes sponsor:
    🖥 https://viehealthcare.com/category/invoice-roi/
    .

    • 36 min
    Hospital Liaison Sales and Service Strategies with Noah Fleming | Ep.10

    Hospital Liaison Sales and Service Strategies with Noah Fleming | Ep.10

    In this episode, Lisa is joined by Noah Fleming. Noah is the author of The Customer Loyalty Loop, Why People Buy, Buy More, and Buy Again
    Noah is a strategic marketing expert and CEO of the Fleming Consulting Company, he has provided coaching and consulting to thousands of businesses and executives on customer service and marketing
    In this episode:
    Hospital liaison sales training  Sharpening the sales saw Hospital liaison strategies Customer service How a hospital liaison can effectively market services virtually  
    Connect with Noah:
    🖥 https://noahfleming.com
    🎧 https://podcasts.apple.com/ca/podcast/the-evergreen-show/id1257932590
    .
    Connect with Lisa:
    🖥 https://viehealthcare.com
    📱https://www.linkedin.com/in/lisamiller/
    .

    • 23 min
    Harnessing a Disruptive Mindset in Healthcare with Charlene Li | Ep.9

    Harnessing a Disruptive Mindset in Healthcare with Charlene Li | Ep.9

    In this episode, Lisa is joined by Charlene Li, best-selling author and speaker. Charlene has authored six books, and today she shares about her latest book: The Disruption Mindset, Why Some Organizations Transform While Others Fail
     
    In this episode:
    Leadership in disruptive times Why disruption is better than innovation Why writing a manifesto is better than a mission statement The importance of taking risks and being out of your comfort zone, and why is it great for patient care.  
    Connect with Charlene:
    🖥 https://charleneli.com
    .
    Connect with Lisa:
    🖥 https://viehealthcare.com
    📱https://www.linkedin.com/in/lisamiller/
    .
    Check out this episodes sponsor:
    🖥 https://isugezt.com
    .

    • 22 min
    Analyzing Hospital Data and Population Health Strategy with Adam Lorton | Ep.8

    Analyzing Hospital Data and Population Health Strategy with Adam Lorton | Ep.8

    In this episode, Lisa is joined by Adam Lorton, Healthcare Data Consultant, Analytical IQ. Adam is the author of: The Healthcare Data Hiring Handbook - All the tools you need to add new analytical talent to your team.
     
    In this episode:
    Adam's start as a hospital pay-for-performance analyst Understanding pay-for-performance contracts The evolution to profitability analyst The importance of having a great data analyst and how to hire new ones Adam's new book: The Healthcare Data Hiring Handbook  
    Connect with Adam:
    🖥  https://analyticaliq.com
    .
    Connect with Lisa:
    🖥 https://viehealthcare.com
    📱https://www.linkedin.com/in/lisamiller/
    .
    Check out this episodes sponsor:
    🖥 https://viehealthcare.com/category/invoice-roi/
    .

    • 25 min
    Being Intentional with Your Hospital Supply Chain Strategy with Vincent Matozzo | Ep.7

    Being Intentional with Your Hospital Supply Chain Strategy with Vincent Matozzo | Ep.7

    In this episode, Lisa is joined by Vincent Matozzo, Corporate Supply Chain & Strategic Sourcing Leader at Yale New Haven Health.
     
    In this episode:
    Data analytics in the healthcare supply chain Key initiatives  Managing strategic initiatives in the pandemic The value of peer groups The importance of supply chain in the C Suite  
    Connect with Vincent:
    📱  https://www.linkedin.com/in/vincent-matozzo-53b8984a/
    .
    Connect with Lisa:
    🖥 https://viehealthcare.com
    📱https://www.linkedin.com/in/lisamiller/
    .
    Check out this episodes sponsor:
    🖥 https://viehealthcare.com/category/invoice-roi/
    .

    • 22 min

Customer Reviews

5.0 out of 5
5 Ratings

5 Ratings

The Medical Strategist ,

The Healthcare Leadership Experience with Lisa Miller

I found the show to be quite interesting and it shared some helpful points to implement in the future.

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