Non-Eventcast Jared Correia

I spoke with a law firm management expert about how to hire new employees in a challenging environment.
Episode Highlights
05:10 Why it’s very hard to find lawyers and law assistants
11:28 Insights on managing remote workers and the benefits of a globally distributed team
16:17 Firing staff members and the importance of having documented reasons
18:50 Keeping a min 30-day probationary period with ideal being 90-days
19:20 Advice to let go of unsuccessful candidates during the probationary period without any sunk cost fallacy
19:56 Why hiring a recruiter could be beneficial for law firms
21:40 Three red flags for candidates
26:17 Three things every law firm manager should know before hiring
29:19 Personal story shared about a job interview experience where the interviewee’s pants split which exemplified the importance of empathy in interview situations.
 
Episode Resources
Connect with Jared Correia jared@redcavelegal.com   https://redcavelegal.com/ https://www.linkedin.com/in/jaredcorreia https://twitter.com/RedCaveLegal www.linkedin.com/in/jaredcorreia/ Connect with Joyce Brafford https://www.profitsolv.com/ https://www.rocketmatter.com/  

I spoke with a tech advisor about everything there is to know about building websites.
Episode Highlights
02:11 Bruce’s choice for the winning team in the ongoing tournament
03:16 What the Tab3 is about
05:27 Developing and selling websites
07:13 The cost structure of building out websites
09:07 Website content, SEO, and how to meet client expectations via a law firm's website
13:24 The process of launching a website
16:56 Navigation and how important website responsiveness is  
20:05 The importance of being the first firm to respond to a client in winning their service
20:45 How the payment processing on website works
21:36 Preference of clients to pay online creating credibility for the firm
Episode Resources
Connect with Jared Correia jared@redcavelegal.com https://redcavelegal.com/ https://www.linkedin.com/in/jaredcorreia https://twitter.com/RedCaveLegal www.linkedin.com/in/jaredcorreia/ Connect with Bruce Policky https://info.tabs3.com/ https://www.linkedin.com/in/bruce-policky-648b34131 

I talked to an elder law attorney about how leverages tech with his clients, and when he doesn't.
Episode Highlights
03:59 Transition to discussing elder law practice and Jamie's move from Haroutunian Law Office to Priority Law
07:42 Separating the younger group from the more senior staff
09:54 Their process of assessing clients
12:07 Push to automation as an important part of incorporating AI
16:45 The challenges of getting millennial staff to meet senior clients midway in terms of technology use
18:53 Managing scheduling and payments with elder law clients
21:34 How they manage payments, acknowledging that a majority of their elder clients still prefer paying by check
23:01 What it’s like having consultations with different kinds of clients
24:20 The visualization tools they use during meetings
25:42 How older generations tend to be more respectful of appointments and traditional consulting methods compared to younger generations
 
Episode Resources
Connect with Jared Correia jared@redcavelegal.com https://redcavelegal.com/ https://www.linkedin.com/in/jaredcorreia https://twitter.com/RedCaveLegal www.linkedin.com/in/jaredcorreia/ Connect with Jamie Haroutunian james@hlawoffice.com https://prioritylaw.com/ https://www.linkedin.com/in/james-haroutunian-1331ba6 

Jennifer Sherman from Caret Legal came onto the podcast, to talk over some of the hot legal tech trends in the mid-market for law firms - including leveraging technology, upskilling staff and working remotely.
Episode Highlights
04:17 What Caret Legal is
08:49 How legal practice management solutions like Caret can help automate repetitive tasks, letting lawyers focus more on helping their clients and doing tasks they love
10:54 Talking to lawyers on how they can get started in automation
19:29 The importance of using technology to avoid burnout and upscale all employees, enhancing their productivity and efficiency
17:07 Transitioning from vendor-customer relationships to true partnerships
25:28 Ease of use for the client as a primary consideration and how this can have a significant impact on a firm's reputation, growth, and client-first approach
 
Episode Resources
Connect with Jared Correia jared@redcavelegal.com https://redcavelegal.com/ https://www.linkedin.com/in/jaredcorreia https://twitter.com/RedCaveLegal www.linkedin.com/in/jaredcorreia/ Connect with Jennifer Sherman jsherman@getcaret.com   https://caretlegal.com/ https://www.linkedin.com/in/jennifer-sherman-7318641 

I talked to a digital marketing agency owner, who gave me the real story about shady behavior from legal marketers that you should watch out for.
Episode Highlights
06:01 The issue of getting locked into technologies without ownership or control over data
09:02 Defining what a viable lead is and how a good process integrates several systems
16:24 What law firms should do if you’re forwarding leads to them
18:30 The implication of reselling leads, emphasizing that those are assets of the law firms not the vendors
19:12 Bidding on the law firm's brand in a pay-per-click campaign
21:18 The economics of branded and non-branded queries, raising concern over agencies conflating these two different concepts
29:13 The issue of sharing data with competitors, even indirectly, through digital marketing agencies that work with similarly situated firms in the same locality
Episode Resources
Connect with Jared Correia jared@redcavelegal.com https://redcavelegal.com/ https://www.linkedin.com/in/jaredcorreia   https://twitter.com/RedCaveLegal www.linkedin.com/in/jaredcorreia/ Connect with Conrad Saam conrad@mockingbirdmarketing.com https://mockingbird.marketing/ https://legaltalknetwork.com/podcasts/lunch-hour-legal-marketing/  

I talked with a data management consultant about how to leverage law firm intake management technology, while keeping clean data sets.
Episode Highlights
03:49 The importance of good and reliable data for lawyers, its role in law practice, and common mistakes around data management
04:32 How law firms are dealing with data handling
12:20 CRM and Enterprise Relationship Management and the need for automation in contact capture
17:04 The involvement of AI
19:24 Successful data management in a top law firm, utilizing multiple data stewards
21:34 Various types of data and their roles maintained by data stewards
23:40 The difficulties in getting law firms to utilize technology effectively
Episode Resources
Connect with Jared Correia jared@redcavelegal.com https://redcavelegal.com/ https://www.linkedin.com/in/jaredcorreia https://twitter.com/RedCaveLegal www.linkedin.com/in/jaredcorreia/ Connect with Chris Fritsch https://clientsfirstconsulting.com/ https://www.linkedin.com/in/chrisfritsch