FS Brew- Insurtech and insurance in MENA Renjit Philip and Vidya Veerapandian

Happy Women's Day! 👩🏻‍💼

To commemorate this year's international women's day, we spoke with three leaders from the UAE insurance industry. We asked them about their approach to advancing gender diversity and inclusion within the industry, navigating complex situations, and their leadership style.

We also discussed in detail some of the common challenges women face in the insurance industry, especially within the Middle East; we delved into some practical actions women can take and what the broader ecosystem can do for women to thrive in their workplace.

It was a fascinating panel discussion, and we urge our listeners to tune in to know how each of us, whether we are a man or a woman or someone in a position of power, use the influence to build an equitable system. ☯️

Thank you, Mina Sahib, Caroline Bertrand, and Tanja Magas, for leading the conversation and making it an extraordinary episode! 👏

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In our latest episode, we spoke with Mohamed Seghir, CEO of HAYAH Insurance, UAE's recently branded insurance company that specializes in life, medical, and savings.  

It was a delightful chat as we dug deeper into how Mohamed Seghir went about rebranding and redesigning the organization which was previously AXAGreen Crescent, before AXA Gulf's exit from the region.

We spoke about HAYAH's ideal customer and the behaviors which drive their digital strategy, trends that are shaping the life & health insurance market, how AI shapes their product strategies, and how a cool & young organization cannot be run by one cool person or a single 'cool' department. 😁😎

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FS Brew spoke with Lars Gehrmann from QIC Digital Venture Partners and got exclusive details about the #MENA-wide #startup challenge they recently launched!  

We also spoke to him about the gaps in the insurance ecosystem in the region for innovative insurtechs to take shape here and what is QIC Digital Venture Partners doing to fill those gaps.

Through this #startup challenge leading up to a summit that is to take place in May this year, the selected start-ups will get access to RI capacity, venture-building support, and access to talent, amongst others!

Listen in to learn more about this exciting #challenge!

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In our first episode of #FSBrewInternational for 2023, we speak with the passionate and exuberant, Rohit Nambiar, Group CEO of Tune Protect, based in KL Malaysia!

This interview was a playbook on how to run an insurance company that is 'fit-for-purpose' in all aspects- customer, employee, business strategy, culture, partnerships...you name it, Rohit had clear views on what it takes to run a successful D2C and a parallel, flourishing B2B components of the business!

Some of the things we've spoken in length are:

- Tune Protect's Business model- their D2C proposition, reinsurance business which is spread across 60 countries and a white-labelled tech which is even present in the Middle East and used by leading airlines and travel agents!
- Their D2C proposition in ML is focussed on Gen Z and millenials and hence their major workforce are from this generation!
- Their work culture is to keep it 'fun and uncomfortable'...yes, uncomfortable!
- Their laser focus since Rohit took over the business during COVID 2020, their NPS score for the employees has moved from -20 to +20 and the customer NPS score has moved from -14 to +38!
- Moving away from traditional metrics like GWP, NEP, they track 4 key metrics closely- no.of customers added per month, are they buying more products, are they staying longer with Tune Protect and finally, is the average premium growing
- Secret sauce- their digital capabilities and their ability to turn around a product to market in matter of days versus months taken by typical insurers
- their role in Middle East and future plans
- Interesting products such as consignment insurance and 14 variations to travel insurance product!

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UAE Insurance Market: 2022 Roundup and 2023 Predictions. Today we have a very special episode on how 2022 has been for the insurance companies in the UAE so far and potentially what that means in terms of how we will be ending the year and setting the tone for 2023.
Has 2022 been one of the worst years for the insurers? Will 2023 be any different?
To answers some of the burning questions, we have with us Navin Ghorawat, who is a senior manager at Badri Consultancy. Navin, in a recent event, spoke about the UAE Insurance market performance and drivers & findings. And we simply had to get him online to chat with us more about it.

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In FS Brew's latest HYPE episode, we deep dive into Open Insurance to understand:   - What is open insurance? - Who are the suitable partners who can benefit from open insurance - International examples & use cases - Business and technology readiness to build open insurance capabilities - Product lines and sectors that make sense for the region to benefit from open insurance  - Finally, the all-important regulations required to bring this concept to life!   #openinsurance #fsbrew #insurance #insurtech #embeddedinsurance

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