Help! My Business is Growing Kathy Svetina

When your business grows, expect to get busy. But what happens when there is just too much on your plate? You might need an Executive Assistant (EA).It's a pivotal role within the organizational structure, providing crucial support to CEOs while helping steer the company toward success. So how do you go about hiring one?What do they do?Do you really need one?How do you manage their responsibilities? And how do they help grow your business?In this episode, Gina Cotner and I talk abou...

If your small business is currently growing, it might be time to professionalize your operations. The tools and methods that worked when you started may no longer work for you now that you're expanding. Without upgrading your ways of working, your business can fail. Inefficient processes and disorganization can hold you back, allowing the competition to leave you behind. So, how do you professionalize your operations?What are the specific steps to get started?How does optimizin...

Feeling the pressure as your business grows? As you expand, expect to face new hurdles: Your old framework might no longer be the right fit. You'll need to build an executive team while streamlining your processes becomes crucial. And what about succession planning? Who takes over the reins when you step back? And if that's not enough pressure, you also need to make sure everything keeps running smoothly while managing all these changes. If you don't get it right, y...

Is your business missing out on valuable customer feedback? Without it, you won’t know what they want or even feel about your business.You’ll be operating in the dark, making decisions based on assumptions rather than data. If you’re also not taking the time to do any customer research, you won’t get to know their needs and pain points. This could lead to missed opportunities that will eventually eat into your finances. So how do you start doing customer research? How do y...

Change is part and parcel of running a growing business.But with change comes resistance, disrupting operations and creating hurdles that can strain your workload and more importantly, your finances.So what can you do to manage change effectively?Are there specific steps to take that will guarantee a smooth transition? And most importantly, how do you get your team to embrace change positively?In this episode, Ursula Jorch discusses the essential elements of change management and shares ...

Struggling with poor performance in your business? Whether it's employees always running late, missing deadlines, or failing to meet expectations, it’s stressful and will eventually affect your bottom line. So, what's causing all the chaos? Is it a communication breakdown? Are there gaps in your onboarding processes? Or are your leaders not stepping up? Discovering the root causes of poor performance is key to implementing meaningful changes. But how do you identify and a...