The Social Takeoff Podcast with Kelli Hayes Smith Kelli Hayes Smith
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- Business
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Welcome to the Social Takeoff podcast, a podcast for travel professionals to learn how to use their social platforms to help their business take off! Kelli is a travel agent turned social media marketer who now works as an Instagram Expert for travel professionals in the award winning Careers on Vacation mastermind, and also works with multiple 7 figure travel agencies to help them bring goals & strategy into their social media presence.
On this podcast Kelli will take you, the travel professional on a deep dive of content creation, social media strategy, and tips + tricks of the trade.
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Shake it Off: Travel Agents on the Rise
Get ready to shake off the negativity and embrace the bright side as we dive into recent challenges faced by travel agents and how they're flipping the script with transparency and flair.
Chapters:
00:00 - Navigating Stormy Seas: Recent Negative Incidents Involving Travel Agents
03:18 - The Traveler's Tale: The Perception of Travel Agents as Non-Essential
08:10 - Facing the Music: Addressing Concerns and Objections in Marketing
11:09 - Content Carnival: Creating Content to Combat Negative Perceptions
13:44 - Behind the Scenes: Explaining Payment Processing, Booking, and Planning Processes
15:21 - Owner's Oasis: Addressing Concerns for Travel Agency Owners
Takeaways:
Riding the Wave of Transparency: Showcasing processes and value is key for travel agents.
Straight Talk, No Fluff: Addressing concerns head-on builds trust and loyalty.
Content is King: From blog posts to reels, engaging content educates and inspires.
Series Power: Dive deep with a series of content to combat negative perceptions.
Support for All: Travel agency owners with independent contractors need special attention.
Titles:
Addressing Concerns: A Guide for Travel Agency Owners
Flipping the Script: Creating Captivating Content for Travel Agents
Sound Bites:
"People see us as a, I don't have to have that. I can do this on my own."
"Understanding that some of these things are in people's minds and creating content that's going to hit those objections head-on could be really crucial."
"Understanding what they need to learn from it. The, now the other." -
Time to swap out your story…
Today Kelli will dive deep into how to create a How you can too story.
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3 Tips to A Higher Ticket Client
Let’s talk about how to pull a higher ticket client!
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Say It Again.. and again.. and again.
The marketing science about repeating yourself- and how to create your 5 key messages in your business. www.wanderlustceo.com/sail
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Strategic Content: Balancing 2024 and 2025 Disney Bookings
Hey there, fellow travel enthusiasts! Did you hear the buzz? Disney just dropped the bombshell of early 2025 packages, catching everyone off guard. But fear not, we've got you covered on how to seamlessly blend this surprise into your content strategy without leaving 2024 in the dust.
Key Takeaways:
Craft a content plan that gently guides clients from awareness to consideration, paving the way for conversions.
Don't let those ghosted clients slip through the cracks; shoot them targeted emails spotlighting the early release of 2025 packages.
Spice up your Facebook group with polls and virtual shindigs, catering to both 2024 and 2025 bookings.
Sprinkle hints of 2025 excitement in your social media stories, while keeping the spotlight on the current year's bookings.
Show off the perks of price monitoring and top-notch service to nudge clients towards locking in their 2025 plans pronto.
Dive into threads and chats, stoking the flames of curiosity and anticipation for those 2025 bookings.
Blend 2025 seamlessly into your content mix, giving it a cozy spot alongside 2024 without stealing the show.
Keep that waitlist warm and fuzzy, staying in touch with potential 2025 clients until it's time to crank up the marketing machine.
Episode Chapters:
00:00 - Disney Drops the Bomb: Early 2025 Packages03:18 - Crafting Content Pillars and Initiatives08:57 - Navigating the Marketing Maze for 2025 and 202413:14 - Rekindling Relationships: Email Marketing for Ghosted Clients15:53 - Facebook Fun: Engaging Groups and Virtual Hangouts19:12 - Price Patrol: Monitoring and Service Spotlight21:06 - Chatting it Up: Threads and Conversations23:25 - Mixing 2025 into Your Content Cocktail24:15 - Amping Up the Excitement and Building That Waitlist25:52 - Wrapping Up: Conclusion and Your Call to Action -
Content Creation Secrets: Tackling YOUR content creation struggles.
Hey there, fellow travel agents! Get ready to dive into some juicy marketing tips with Kelli Hayes Smith on this episode. She's here to help us navigate the wild world of social media content creation and engagement.
First up, Kelli tackles the beast of perfectionism head-on, giving us some killer strategies to squash it and actually get stuff done. Then, she spills the beans on how to brainstorm content ideas like a pro – think asking your audience, jotting down FAQs, and networking with other industry peeps.
But wait, there's more! Kelli drops wisdom bombs on boosting engagement (hint: it's all about interaction), teaching beginner-friendly content to cast a wider net, and using sneaky strategic content to upsell your awesome services.
Oh, and don't even get us started on timing and post types – Kelli's got the inside scoop on that too. Plus, she'll help you conquer your fear of the camera and nail that on-screen presence.
And hey, forget just promoting destinations – Kelli's all about highlighting the value of your services, baby. Wrap it all up with some tips on writing killer captions and keeping it real on social media.
So sit back, relax, and soak in the goodness. Let's rock this marketing game together! 🚀
Takeaways
Set a time limit for content creation to overcome perfectionism and ensure completion.
Engage with your audience and ask for their input to generate ideas for content.
Teach beginner-level content to cater to a wider audience.
Use strategic content to upsell and highlight the value of additional services.
Engage with other professionals in your field to learn and share knowledge.
Experiment with different types of posts and find the best timing for engagement.
Practice getting on camera by recording practice videos and gradually increasing comfort.
Focus on advertising your services rather than just destinations.
Write captions in a conversational tone and maintain authenticity in social media.
Customer Reviews
Buckle up because your about to take off
I’m amazed at how great Kelli is at guiding agents through the process of using social media to grow their business. She lays everything out in easy to digest segments. She’s a natural teacher. This isn’t another “social media guru” shooting off buzz words but never actually getting around to how to apply strategies to your business. She’s the real deal.
Social Media Expertise with my New BFF
Kelli is every travel advisors new best friend.
She explains how to market my travel business in a way that’s easy to understand and is actionable. But more than that, she is relatable, friendly, and makes me smile.
Thank you Kelli for helping me raise my marketing to another level!
Confidence and easy to understand marketing content in one!
As a new TA, I’m very overwhelmed with all there is to this business. Fortunately, Kelli has made the marketing piece much less scary. I’d even say exciting! There is so much more than posting to post, and she lays out the formulas, strategies, and tips in a no nonsense way. Thank you, Kelli!