Ideas Shaping Healthcare McMillan Pazdan Smith

Join us in this enlightening episode as we delve into the nearly twenty-year evolution of WakeMed’s freestanding emergency departments (FSEDs) in North Carolina. Our
guest, Carolyn Knaup, Senior Vice President of Strategic Ventures and Ambulatory Operations, shares invaluable insights from WakeMed’s vast experience operating freestanding EDs in multiple NC communities.

With a guiding principle that “healthcare is local” leading their strategy, Carolyn discusses the pivotal role of community trust and engagement in the success of WakeMed’s FSEDs. Discover how WakeMed’s innovative approach to healthcare accessibility and their commitment to community well-being have shaped their journey from the first standalone ED to their latest 2024 opening.
Listeners will learn about their organizational goals, the importance of strategic placement, and the impact of cross-training in fostering a robust emergency care system that truly serves the community it is designed for.

In this episode, we delve into the cutting-edge realm of Freestanding Emergency Departments (FSEDs) and their pivotal role in modern healthcare infrastructure. We sat down with William
Kenley, CEO of AnMed Health, and Brett Justice, AnMed’s Chief Strategy Officer, to uncover their profound insights into the planning and implementation of a new FSED project in Anderson County, South Carolina.

AnMed Health is an integrated healthcare system dedicated to
serving a flourishing community.  After recognizing a pressing need for more accessible emergency care options, AnMed envisioned an FSED solution that would function as part of a healthcare hub.

 An interesting aspect of this FSED endeavor is the three-way
partnership forged between AnMed Health, Anderson County EMS, and Medshore ambulance service. In this model, Quick Response Vehicles (QRVs) take center stage, a shift that optimizes response times by decoupling ambulances from paramedics. This award-winning approach is not only enhancing efficiency, but
empowers healthcare professionals to provide rapid, effective care to patients in emergent situations.

 MPS Architect Aaron Jeffers also joins the pod to discuss the design’s foundation in community input and the use of everything from virtual reality to decision-making matrixes to aid the planning and design process.

 Join us for this discussion of healthcare innovation, community collaboration, and an emerging approach to emergency medical services, as we go behind the scenes of a new Freestanding Emergency Department.

In this episode, we explore an on-site, value based primary care delivery model designed by Proactive MD. In our conversation with Troy Corley, Senior Vice President of Proactive MD and Charles Swain, CEO of Foundation Property Group we uncover the "why" behind this new direct primary care model and learn how it is different from other direct to consumer or concierge models. This episode covers:


Top patient loyalty and retention drivers.
Technology integration.
The design of these care environments and what's different from other primary care clinics.
What's changing in local primary care as a result of the ever-evolving Healthcare landscape.
How initiatives such as DEI are informing today's clinical operations strategies.

Minta also introduces her new podcast co-host Mike Tanner, a seasoned healthcare executive with over 20 years in the field. Don't miss this timely discussion!

To learn more about Proactive MD, visit: proactive-md.com Want to pitch a guest or idea for the show? Contact US.

Experienced healthcare interior designers understand and are sensitive to the ways the physical environment influences moods, emotions, and behavior. In this episode, Minta talks with Erika Hill, a designer with almost 30 years of experience working with healthcare facilities. Erika approaches healthcare design as a holistic and collaborative process. Listen to the lessons learned and insights shared that can help any client positively impact the experience of their facility for patients and staff.

What can hospitals do now to be well positioned for continued success in reaching carbon neutrality? Greg Hudson and Michael Scruggs from RMF Engineering join Minta in the studio to discuss tips and best practices for this long-term initiative. 

The recent growth of Ambulatory Surgery Centers, coupled with an updated “approved procedures list,” and focus on patient experience, fuels changes in their design and operation. In this episode, Minta interviews Michelle Fortune, CEO of St. Luke’s Hospital, a critical access hospital in North Carolina. Fortune has an extensive history in the successful implementation and operation of ASC’s; join us as we explore the benefits, considerations, and strategies behind successful ACS’s.

Want to suggest a future guest or topic? Contact the show.