"I'm In": The Official Institute of Hospitality Podcast Phil Street

Hot on the heals of our building a stable business podcast last month, we thought it was a great idea to rekindle our importance of series and focus on the Financial Controller.
To help Phil look into this, we welcomed Harsh Sodhani AIH, a Sales Manager at the Hampton by Hilton London City, F&B Specialist Alper Zan MIH and the IOHs very own Finance Director, Leon William FOH.
Coupled with Phil’s own experience as a small business owner, it was fascinating to get the different opinions and focus on this role using Finance, Sales, Operational and Entrepreneurial hats.
In this chat, they cover:-
What is the role of a Financial Controller and what does it cover?The attributes required to be a successful Financial ControllerAdvice for Aspiring Financial ControllersNailing the basicsThe impact of tech and automation on the roleBalancing Financial Rigour with the guest experienceUltimately, just how important is the Financial Controller?
Again some great reasons were given as to why our guests said I’m in to the IOH and they were:-
Because the IOH provides professional recognitionTo make a difference to the industryTo give back to the industryGetting established in a new territoryConnecting to peopleThe mentorship programs
As per last month, we re-iterate our point on if you are struggling with business or career at the moment, please don’t suffer in silence.  There’s an incredible network of knowledge available within the IOH and please don’t hesitate to reach out if you need help of any kind.
Enjoy!
To learn more about the Institute of Hospitality visit https://www.instituteofhospitality.org/
For any feedback on the show or to put yourself forward as a future guest, please contact Phil Street directly at phil.street@instituteofhospitality.org

International Women’s Day 2024 Special
We’re always up for a special bonus conversation and so  we thought it would make sense to have a chat to coincide with International women’s day 2024.  Phil enlisted the help of Lizzie Grundy AIH, Kat Price MIH and Tracey Fairclough FIH to chat through some of the challenges and opportunities that exist in the work place for women in 2024.
As always, they kicked off by giving their reasons for saying I’m in to the IOH including: -
The coming together of multiple sectorsThe educational toolsTo give backCommunityTo make a positive changeTo be part of a collective
And then to the main chat itself which was epic from the outset. Our panel covered :-
A brief history of women and paid workExternal circumstancesChanging work patterns and flexibilityWomen in the kitchenThe importance of Female LeadershipGame changing timesGenerational viewpointsMentorshipOptimismThe role of men in progressionRespecting IndividualityPolicy
A huge thank you to our guests who absolutely bought the thunder to the conversation.
Enjoy!
To learn more about the Institute of Hospitality visit https://www.instituteofhospitality.org/
For any feedback on the show or to put yourself forward as a future guest, please contact Phil Street directly at phil.street@instituteofhospitality.org

It’s tough for businesses out there at the moment.  We can probably all agree on that, so we thought it would be interesting to learn some key things in building a stable business.
As always, Phil enlisted the help of three more brilliant humans from the IOH membership which this month included Jacob Gallant AIH, a sales manager at the Hilton Harrisburg in Pennsylvania, Mark Grant MIH, Sales Director at EP&T and Peter Russell FIH, COO & CTO at Russell Partnership Technology.
There were some fantastic points raised including:-
Some of the headline issues faced todayThe changing rulesHaving a Change focused mindsetThe need for TransparencyPlanningInternal and External RelationshipsA job for lifeTraining and DevelopmentThe part that Sustainability playsSome of the basics to get right
Again some great reasons were given as to why our guests said I’m in to the IOH and they were:-
Worked with the IOH on events and wanted to get more involvedWatching people come togetherThe Diversity of people & RolesTo connect with likeminded professionalsTo share resource and knowledge
It’s worth baring in mind that we all know it can be tough out there at the moment but please don’t suffer in silence.  There’s an incredible network of knowledge available within the IOH and please don’t hesitate to reach out if you need help of any kind.
Enjoy!
To learn more about the Institute of Hospitality visit https://www.instituteofhospitality.org/
For any feedback on the show or to put yourself forward as a future guest, please contact Phil Street directly at phil.street@instituteofhospitality.org

I’m In Special – How do the technological trends of today, impact the hospitality industry of tomorrow?
In October 2023 at the Hotel & resort Tech Expo at London’s Excel, The IOH played a central role in leading some key discussions within the world of hospitality Tech.  So much so, we thought it would be great to conduct 2 live podcast recordings on the subject of how today’s trends impact the industry of tomorrow.
In today’s episode, we air the 2nd of the two panel discussions we hosted.
For this one Phil welcomed Harsh Sodhani – Sales Manager at Hampton By Hilton London City, Katariina Reissaar – Front Office Manager at the Royal Airforce Club, Marco De Simone – now the Deputy restaurant Director at Corinthia London and Pablo Pereira-Doel – Lecturer at the University of Surrey.
Once again our panel really brought some great content including:-
Tech and Guest experienceHow to get some balance between tech and peopleWhat jobs will Technology take?Technology from a sales perspectiveThe risks of technologyTech and learningVirtual RealityHow education keeps up with evolving tech trendsTech v Human interactionIndividual ApproachIndustry CollaborationQuestions from the audience
A huge thank you to our panel for tackling this vast topic head on.
Enjoy!
To learn more about the Institute of Hospitality visit https://www.instituteofhospitality.org/
For any feedback on the show or to put yourself forward as a future guest, please contact Phil Street directly at phil.street@instituteofhospitality.org

Something a little different for you this month as we mixed things up and didn’t even have Phil hosting this discussion.  We brought in Robert Richardson as a guest host as we thought it would be interesting to hear just how important Fellowship of the Institute is from none other than the three recipients (So far) of the Fellowship award, Stephen Carter OBE FIH, Harry Murray MBE MI FIH and Phil Street FIH.
In a wonderfully upbeat conversation, our panel get through:-
Why they wanted to become fellows in the first placeWhat becoming a Fellow meansThe impact of social media on FellowshipThe feeling of becoming a FellowFellowship and credibilityWhat it felt like to win the Fellows award
The kinship amongst fellows is alive and well, represented wonderfully by our panel here.  A huge thank you must go to all involved and especially to Robert as he fought illness to power on through, and ably hosting the discussion.
Enjoy!
To learn more about the Institute of Hospitality visit https://www.instituteofhospitality.org/
For any feedback on the show or to put yourself forward as a future guest, please contact Phil Street directly at phil.street@instituteofhospitality.org

How do the technological trends of today, impact the hospitality industry of tomorrow?
In October 2023 at the Hotel & resort Tech Expo at London’s Excel, The IOH played a central role in leading some key discussions within the world of hospitality Tech.  So much so, we thought it would be great to conduct a live podcast on the subject of how today’s trends impact the industry of tomorrow.  We also thought it’d be a bit different to ask the same questions across two panels and look out for the 2nd panel discussion in February.
In our first panel we had the legend that is Danny Pecorelli FIH, MD of Exclusive Collection, James McComas FIH, General Manager of Champneys Eastwell Manor Hotel & Spa, Tracy Xu, Associate Professor at the University of Surrey and the IOHs very own CEO, Robert Richardson.
Despite the time constraints, The Panel gave us a number of amazing points including:-
The foundations to focus onThe changing customer & staffing journeyUnderstanding your own businessLooking at technology as a great enablerAre we all going to get replaced?How Technology impacts a membership bodyTechnology and sustainabilityHeritage buildings and technologyLearning and TechnologyPeople ManagementHow do we collaborate the technological learnings more effectivelyQuestions from the audience
A huge thank you to our panel for raising some amazing points throughout the discussion.
Enjoy!
To learn more about the Institute of Hospitality visit https://www.instituteofhospitality.org/
For any feedback on the show or to put yourself forward as a future guest, please contact Phil Street directly at phil.street@instituteofhospitality.org