Impact Healthcare Lester J. Morales

Episode Description: 

On this episode, Lester chats with Ed Ligonde, Executive Vice President of Nielson Benefits Group, live from Coral Gables, Florida. 

Given his 14 years of experience as a benefits advisor, Ed gives a diverse view of the health benefits industry and details a few personal experiences that have shaped his advisor's perspective. He also shares tips with advisors and employers to serve employees better.

 

Episode Notes:


Ed introduces himself and his purpose for entering the health benefits space (1:20). 
Lester touches on diversity in health benefits and asks Ed to share some tips for diverse youth looking to enter the industry (4:00). 
Ed tells a story about his mother (7:28) and how he helped save her life by transforming how he approached healthcare (16:02). 
He also shares another story about employee health benefits that most resonates with him (23:15).
Lester asks Ed to share advice with employers (25:30) and advisors (28:22).

Description: 

On this episode, Lester sits down LIVE with Spencer Smith, host and creator of the Self-Funded with Spencer podcast, to discuss the value of self-funding and why all organizations should be taking steps to gain control of their employee health benefits. 

Together, they touch on topics such as the importance of data, having honest conversations about compliance, and myths associated with self-funding. Spencer also presents a handful of stories highlighting clients that reaped the benefits of this strategy.

Show Notes: 

Spencer starts off by introducing himself and his various professional endeavors (1:03). 

Lester asks Spencer to explain the value of self-funded insurance plans (3:40) and why employers and advisors tend to shy away from this strategy (6:50). 

Spencer lays out the perfect time for an employer to start thinking about self-funding (8:39) and myths associated with the practice (9:33). 

The two talk about the importance of data access, why employers aren’t using it today, and common use cases for data (11:00). 

Spencer also discusses the importance of compliance conversations (16:45) and the difference between big and small employers (19:20). 

He lays out a failure and success story from his time working with self-funded plans and companies (25:00). 

Lastly, Spencer leaves the audience with an actionable case study from one of his clients who implemented a self-funded employee benefits plan (33:00).

Lester Morales dedicated this episode to his beloved mother, Maria Morales. After medical bills devastated his family with the financial ruin of bankruptcy at age 17 and losing both his parents to cancer, Lester is fueled by a very strong WHY. 

Lester saw the misalignment and started a new path led by a passion and change. This episode will ask critical questions for navigating healthcare and focus on attending the number one asset of every employer's by showing the pathway to a better healthcare. Let's ALWAYS SHOW LOVE by bringing better quality care at the lowest cost.



To keep up with the latest innovations and innovators changing the health benefits world, please subscribe to the Impact Healthcare podcast. o become part of the Impact Healthcare Community, please text "IMPACT HEALTHCARE" to 813-537-6992.

Description: 

On this episode, Lester is joined by Ziad Rubaie, Chief Business Development Office at Consociate Healthcare, for an honest conversation about the importance of aligning directly with providers. 

Ziad gives helpful tips on how employers can cut out the middle man (insurance carriers) and turn healthcare into a performing asset rather than an expense. He also expounds upon these strategies with real, personified success stories from his time in the industry.

Show Notes: 

Ziad starts the podcast by introducing himself and his company. (1:21) 

The pair discuss consumerism in healthcare. (16:34) 

Lester emphasizes the importance of staying active when it comes to employee health (20:19). 

Ziad breaks down the term “directing traffic” in employee health benefits (22:04) and describes the three different types of providers (24:40). 

He then discusses the financial results and the improvement of the member experience (30:15). 

Lester asks Ziad why all employers aren’t implementing these strategies (32:08) and get him to tell a case study from one of his clients (36:02).

Description: 

In this episode, Lester sits down with Dr. Dickerson, CEO of Green Imaging, to discuss the rising prices of imaging services and how her programs save employers money with $0 out-of-pocket for the employee. 

Dr. Dickerson gives precise details on how much employers stand to save with programs like hers and offers helpful tips for those looking to implement similar solutions. She also shares success stories and actionable advice for both employers and advisors.

Show Notes: 

Dr. Dickerson starts by explaining how she began Green Imaging to solve a problem in her community (1:10) and how her business model saves patients money (6:15). 

Lester asks how she can offer a lower price tag than other imaging services (8:27) and what the exact price difference would be (10:38). 

Lester asks if there are any quality differences between these imaging centers versus hospitals (14:45). 

Dr. Dickerson walks through what an employer should do to start saving money on imaging (19:55) and an example of how some imaging services can be free for the employee (23:55). 

The two discuss how fear of change prevents organizations from implementing this solution (28:53). Lastly, Dr. Dickerson gives a recent success story in her practice (31:00) and a call-to-action for employers and advisors (35:50).

Description:

On this episode, Lester sits down with John Troutman, National Director of Marketing at M&S EAP, for a candid conversation about employee assistance programs and how they can improve employee mental health. 

John shares several stories during his time in the industry and helpful tips for employers and advisors regarding properly utilizing EAPs.



Show Notes:

John starts by explaining who he is and what he hopes the audience gains during this episode (1:17).

He then describes an EAP and how it helps employees (2:55). 

Lester asks about trends John sees in the industry (15:37).

John and Lester discuss the importance of caring about employee outcomes (17:40). 

The two discuss employers and employees John has positively impacted in the past (24:25).

John advises HR and leadership on signs they should look out for when identifying poor mental health in employees (30:00) and why accessibility is essential for employee healthcare(34:15). 

Lastly, John leaves the audience with some advice (36:00).