29 min
Improving Customer Experience with Shipping Protection Tee Up: Logistics Insights
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- Management
"It’s no secret that the pandemic brought with it a boom in e-commerce. Data is beginning to indicate that this trend is here to stay. Unfortunately, in the logistics industry, it's a reality that some packages will not reach customers issue-free.In this episode, Glen Gooding, President of iDrive Logistics, sits down with Eduardo Lopez-Soriano, Vice President of Marketing at UPS Capital. The two discuss the role shipping protection plays into creating strong, long-term relationships with cust...
"It’s no secret that the pandemic brought with it a boom in e-commerce. Data is beginning to indicate that this trend is here to stay. Unfortunately, in the logistics industry, it's a reality that some packages will not reach customers issue-free.In this episode, Glen Gooding, President of iDrive Logistics, sits down with Eduardo Lopez-Soriano, Vice President of Marketing at UPS Capital. The two discuss the role shipping protection plays into creating strong, long-term relationships with cust...
29 min