Improving Patient Experience with Video - with Meghan Nechrebecki The One Thing - Customer Experience From the Top

Every business must participate in the digital journey. How do you jump to digital if traditionally you haven't had to focus on your customer, as an industry. This is the challenge for health care. Today health care systems are supposed to meet patients where they are, and they are forced to figure it out while in motion. What's more, they have to learn from other industries. Meghan Nechrebecki, Founder/CEO of Healthcare Transformation and passionate health care administration expert, joins Liliana Petrova. She's someone who saw this coming, and who understands how the health care industry can rise to rise the challenge.See omnystudio.com/listener for privacy information.