20 min
In conversation CEO Eddie Perdok at Kramp about using digital to stay ahead and transforming customer service [Dutch Interview] SparkOptimus | CEO stories
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- Business
Eddie Perdok, CEO of Kramp, took sales from 0 to 95% online, tripling turnover in 10 years to become Europe’s largest supplier of agricultural parts. He shares his insights on this remarkable history and building for the future, including how:
making digital important naturally attracts talent
digital horizons require you to think in decades not quarters
to head off disruption from Amazon, you need to really get in touch with your client
leading in digital is always people first, digital second
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Send in a voice message: https://podcasters.spotify.com/pod/show/sparkoptimus/message
Eddie Perdok, CEO of Kramp, took sales from 0 to 95% online, tripling turnover in 10 years to become Europe’s largest supplier of agricultural parts. He shares his insights on this remarkable history and building for the future, including how:
making digital important naturally attracts talent
digital horizons require you to think in decades not quarters
to head off disruption from Amazon, you need to really get in touch with your client
leading in digital is always people first, digital second
---
Send in a voice message: https://podcasters.spotify.com/pod/show/sparkoptimus/message
20 min