52 episodes

In Tow with RV PRO is a business-to-business podcast series covering an array of topics in the RV world. It features dealers, industry leaders, and other personalities who share their experiences, ideas and tips to help successfully navigate our ever-evolving industry. Have an idea, a tip, or a question you’d like to see answered? Email our multimedia content manager, Drew Cooper, at dcooper@nbm.com.

In Tow with RV PRO RV PRO Magazine

    • Business
    • 5.0 • 1 Rating

In Tow with RV PRO is a business-to-business podcast series covering an array of topics in the RV world. It features dealers, industry leaders, and other personalities who share their experiences, ideas and tips to help successfully navigate our ever-evolving industry. Have an idea, a tip, or a question you’d like to see answered? Email our multimedia content manager, Drew Cooper, at dcooper@nbm.com.

    Ep. 49 – Part Two of Rollick’s Bernie Brenner: Customer Engagement for the 21st Century

    Ep. 49 – Part Two of Rollick’s Bernie Brenner: Customer Engagement for the 21st Century

    The care and feeding of a customer, whether you’re an OEM or a dealer, is not as it once was, and Bernie Brenner, co-founder and CEO of Rollick, has had a ringside seat to that evolution throughout his career. Brenner talks about customer engagement now vs. then, why “nurturing” should be in your vocabulary and why Sumos matter. Yes, Sumos.

    This episode is sponsored by Rollick

    • 30 min
    Ep. 48 – Care Camps’ Jennifer Mercer on the Value of Nature as Therapy

    Ep. 48 – Care Camps’ Jennifer Mercer on the Value of Nature as Therapy

    Jennifer Mercer is director of development for Care Camps, a nonprofit organization that exists to offer kids going through cancer – and their families – the opportunity to experience nature, at whatever level their illness will allow. What started as the brainchild of a few KOA franchisees has grown to encompass camps all across the country that host and care for kids and families at all stages of their illness. The Care Camps mission: “To give joy, hope, and healing power of the outdoors to children with cancer and their families at a specialized oncology camp.”

    • 20 min
    Ep. 47 – Rollick’s Bernie Brenner on the Value of Streamlining Software

    Ep. 47 – Rollick’s Bernie Brenner on the Value of Streamlining Software

    Bernie Brenner is the CEO and chairman of the board of Rollick, a technology company focused specifically on the buying and selling of RVs (and marine, powersports, etc). Buying an RV will always end in that personal, one-on-one connection between customer and dealer, but Brenner said that highly sophisticated technology can go a long way in helping streamline the transaction. Tech tools are here to stay in the RV world, and here is why they matter.

    This episode is sponsored by Rollick

    • 32 min
    Ep. 46 – RVDA’s Phil Ingrassia on a Post-Pandemic Landscape

    Ep. 46 – RVDA’s Phil Ingrassia on a Post-Pandemic Landscape

    Phil Ingrassia, president of the RV Dealers Association, discusses the lessons dealers learned during the pandemic and what they are doing now to keep their stores operating at a high level, as they’ve been doing the past couple years. He also talks about the effect that first-time buyers have had on the industry and how dealers have responded to that influx, and he’ll offer a sneak-peak at what’s coming at next month’s RVDA Convention/Expo in Las Vegas.

    This episode is sponsored by Blue Ox.

    • 40 min
    Ep. 45 – Finger on the (Price) Pulse

    Ep. 45 – Finger on the (Price) Pulse

    Eric Lawrence is the principle automotive analyst for the specialty vehicles division of Black Book and has been putting out monthly wholesale price reports for the RV industry since 2010. The past couple of years have been an unprecedented time in the industry and it’s just now getting back to a pre-pandemic normal. Lawrence shares his perspective on the wild fluctuations and how this period stacks stacks up to history, and he points to some indicators he watches to try to gauge what might be coming in the future.

    This episode is sponsored by Star Brite

    • 26 min
    Ep. 45 – Eric Lawrence: Finger on the (Price) Pulse

    Ep. 45 – Eric Lawrence: Finger on the (Price) Pulse

    Eric Lawrence is the principle automotive analyst for the specialty vehicles division of Black Book and has been putting out monthly wholesale price reports for the RV industry since 2010. The past couple of years have been an unprecedented time in the industry and it’s just now getting back to a pre-pandemic normal. Lawrence shares his perspective on the wild fluctuations and how this period stacks stacks up to history, and he points to some indicators he watches to try to gauge what might be coming in the future.

    This episode is sponsored by Star brite

    • 26 min

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