Innovation | How can water utilities push their limits?

Digital transformation and end-to-end digital integration of business models can streamline business processes, break organizational silos, improve decision-making and deliver greater customer experience. But many organizations lack the innovative culture needed to make the most of new tools and processes. Failure to leverage their most powerful asset — people — is holding them back. In this episode, Arcadis’ Jason Carter, Joanna Brunner and Richard Metzger share their insights into working with water utilities to build innovation programs and empower a fit-for-future workforce.