10 episodes

Every month on the Inside Health Care podcast, the NCQA Communications team interviews the health care industry’s most prolific thought leaders to extract their secrets on how they work to improve health care quality. Listeners can count on us for up-to-date information on everything from delivery reform to patient experience.

Inside Health Care: Presented by NCQA NCQA Blog

    • Health & Fitness
    • 4.7, 26 Ratings

Every month on the Inside Health Care podcast, the NCQA Communications team interviews the health care industry’s most prolific thought leaders to extract their secrets on how they work to improve health care quality. Listeners can count on us for up-to-date information on everything from delivery reform to patient experience.

    Inside Health Care #42: Scott Myers on Value Based Care

    Inside Health Care #42: Scott Myers on Value Based Care

    In this episode of “Inside Health Care,” Scott Meyers, Executive Director of Value Based Care Operations at Summit Medical Group (SMG) in Tennessee and Matt Brock, NCQA Communications Director, discuss how NCQA’s Recognized Patient-Centered Medical Home (PCMH) Program transformed SMG’s more than 70 practices.
    Scott examines how NCQA’s PCMH Recognition program helped SMG quickly adapt to serve the needs of patients during the pandemic. He talks about how the Recognition program shares a “universal language”that aligns with CMS, and the financial benefits of delivering value-based care. Scott also divulges that he was not a big fan of NCQA at first, and tells us what led him to embrace PCMH Recognition.

    • 27 min
    Inside Health Care #41: Peggy O’Kane on Telehealth Policy

    Inside Health Care #41: Peggy O’Kane on Telehealth Policy

    In this episode of “Inside Health Care,” Peggy O’Kane, NCQA President, and Frank Micciche, NCQA VP of Public Policy and Communications, discuss how NCQA plans to help shape telehealth policy as it becomes the dominant form of care delivery during the COVID-19 pandemic.
    Peggy and Frank discuss the Taskforce on Telehealth Policy—convened by NCQA, the Alliance for Connected Care and the American Telemedicine Association—which is leading the effort to develop recommendations for maximizing telehealth’s benefits while maintaining high standards for access, efficacy, quality, patient safety and program integrity. They also examine telehealth policy and the integration of remote care into the health care ecosystem.

    • 24 min
    Inside Health Care #40 (Special Release), Standing With the Black Community

    Inside Health Care #40 (Special Release), Standing With the Black Community

     
     
    We want to make sure you don’t miss this. It’s an important edition of “Inside Health Care”.

      
    Last week, NCQA issued a statement about the murders of  Ahmaud Arbery, Breonna Taylor and George Floyd. 
     

    The full statement is posted on our website. 
     
    But here’s a small excerpt: 
     



    “These terrible losses in succession, followed by violence against peaceful protesters, are unfortunately part of a larger picture of law enforcement aggression and racial profiling of Black Americans dating back generations. Advances in technology, such as cell phones, have brought awareness of these practices to the public eye, and we witness the unfolding events in horror and shame. We say to our Black fellow Americans: We stand with you. We demand change with you.”                                                             



    All this has spurred a lot of introspection for people across the country, even across the globe. We are among them.                                                               


    Inside Health Care, What to Expect
     


    In this episode,” Peggy O’Kane, NCQA President, discusses the murders, racism, and the role of race in health disparities. She touches on NCQA planned steps to improve ourselves and our communities, in and outside health care.

                                                                                                         



    She, again, shares her perspective with Frank Micciche, NCQA Vice President for Public Policy and Communications. 

    • 18 min
    Inside Health Care #39: COVID, Telehealth & Quality: What’s Now, What’s Next? (Part II)

    Inside Health Care #39: COVID, Telehealth & Quality: What’s Now, What’s Next? (Part II)

    In this episode of “Inside Health Care,” Peggy O’Kane, NCQA President, moderates an expert panel discussion to explore how health plans, systems and clinicians are using telehealth to respond to COVID-19 and how challenges and opportunities identified during the pandemic might inform the future.
    Panelists are Dr. Yul Ejnes, Clinical Associate Professor of Medicine, Warren Alpert Medical School of Brown University; Kerry Palakanis, Executive Director of Connect Care Operations, Intermountain Healthcare; Dr. Hoangmai Pham, Vice President of Provider Alignment Solutions, Anthem; and Dr. Michelle Schreiber, Director of the Quality Measurement and Value Based Incentives Group at CMS.
    In part 1* of this discussion, panelists share their thoughts about the adoption, capabilities and limitations of telehealth. In part 2, panelists answer a range of questions covering reimbursement, privacy concerns and resources for keeping up with telehealth developments.
    Learn about newly enacted policies for NCQA staff, contractors and events due to the coronavirus here: https://www.ncqa.org/covid/.
    *The Commonwealth Fund created the slides mentioned during part 1, documenting the growth of telemedicine during the pandemic.

    • 17 min
    Inside Health Care #38: COVID, Telehealth & Quality: What’s Now, What’s Next? (Part I)

    Inside Health Care #38: COVID, Telehealth & Quality: What’s Now, What’s Next? (Part I)

    In this episode of “Inside Health Care,” Peggy O’Kane, NCQA President, moderates an expert panel discussion to explore how health plans, systems and clinicians are using telehealth to respond to COVID-19 and how challenges and opportunities identified during the pandemic might inform the future.
    Panelists are Dr. Yul Ejnes, Clinical Associate Professor of Medicine, Warren Alpert Medical School of Brown University; Kerry Palakanis, Executive Director of Connect Care Operations, Intermountain Healthcare; Dr. Hoangmai Pham, Vice President of Provider Alignment Solutions, Anthem; and Dr. Michelle Schreiber, Director of the Quality Measurement and Value Based Incentives Group at CMS.
    In part 1* of this discussion, panelists share their thoughts about the adoption, capabilities and limitations of telehealth. In part 2, panelists answer a range of questions covering reimbursement, privacy concerns and resources for keeping up with telehealth developments.
    Learn about newly enacted policies for NCQA staff, contractors and events due to the coronavirus here: https://www.ncqa.org/covid/.
    *The Commonwealth Fund created the slides mentioned during part 1, documenting the growth of telemedicine during the pandemic.

    • 36 min
    Inside Health Care #37: Dr. Michael Barr on Telehealth and COVID-19

    Inside Health Care #37: Dr. Michael Barr on Telehealth and COVID-19

    Dr. Michael Barr, Executive Vice President, Quality Measurement and Research Group
    In this episode of “Inside Health Care,” Dr. Michael Barr, NCQA Executive Vice President, Quality Measurement and Research Group, and Matt Brock, NCQA Communications Director, discuss how telehealth has transformed the delivery of care during the COVID-19 pandemic. Dr. Barr discusses his experiences with telemedicine and how primary care practices are adjusting to this new reality.
    We also discuss the direction of NCQA during this time. Learn about newly enacted policies for NCQA staff, contractors and events due to the Coronavirus here: https://www.ncqa.org/covid/.

    • 15 min

Customer Reviews

4.7 out of 5
26 Ratings

26 Ratings

mberry99 ,

Great intro to health care quality leaders

Pithy and fun conversations with leaders across the health caresector

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