46 episodes

The jewelry industry’s top magazine and website, INSTORE, offers informative, inspiring and fun podcasts related to the business of jewelry retail.

INSTORE Podcasts INSTORE

    • Business
    • 5.0, 4 Ratings

The jewelry industry’s top magazine and website, INSTORE, offers informative, inspiring and fun podcasts related to the business of jewelry retail.

    JimmyCast (Episode 16): Larry Rickert on Working From Home and His Last Big Project

    JimmyCast (Episode 16): Larry Rickert on Working From Home and His Last Big Project

    This month, JimmyCast welcomes Larry Rickert, owner of Jim Kryshak Jewelers in Wausau, WI.
    The two know each other well, as Jimmy was the general manager at Rickert's business from 1996-2007, before leaving to begin his jewelry consultancy business.
    Amongst other useful business advice, Larry offers timely guidance to jewelry business owners on how to adjust to working from home. In fact, Larry is something of an expert on the matter -- having worked off-site with Jim Kryshak Jewelers since 2005.
    Larry's most important lesson? Stop micro-managing and trust your people. Since 2005, "the store has continued to grow. Because of the people at the store. Not because of me. It actually was in spite of me. Because I wasn't there. I couldn't micro-manage. I broke my micro-managing tendencies and ... everybody did just fine."
    Hear more wisdom from Larry, Jimmy and co-host Doug Meadows in the latest episode of JimmyCast.

    • 45 min
    JimmyCast (Episode 15): Jason Druxman on Moving From Corporate Jewelry to Independent Life

    JimmyCast (Episode 15): Jason Druxman on Moving From Corporate Jewelry to Independent Life

    This month, Jimmy DeGroot welcomes a guest he knows quite well. In fact, they know each other so well that they can complete each other’s …
    “… sandwiches?” suggests Jason Druxman, co-owner of Avenue Jewelers in Appleton, WI.
    Druxman has been in the jewelry business for over 30 years — “which is impossible,” he jokes, “because I’m only 36.” Before taking over Avenue Jewelers (where he worked with DeGroot), the fourth-generation jeweler spent much of his early career in corporate settings — working for Sterling Jewelers’ sub-brands.
    In the podcast (11:50), he discusses pros and cons of working in a corporate jewelry environment versus an independent one.  Druxman describes the corporate business as “very cutthroat, very push-push” but admits he enjoyed it, especially as a young man with an instinct for competitiveness. “It was awesome for me,” says the jeweler, “because I could measure myself against these other thousand stores.”
    How does independent life compare? As his current business title on his LinkedIn profile and business card (“The Diamond Stud”) indicates, Druxman’s working life is definitely not as stiff and regimented as it use to be.
    Hear more pros and cons in the latest JimmyCast.

    • 36 min
    Over the Counter (Episode 17): The 12 Days of Xmas ... the Jewelry-Store Version

    Over the Counter (Episode 17): The 12 Days of Xmas ... the Jewelry-Store Version

    In this special episode of Over the Counter, host Kyle Bullock grabs a guitar and presents you with his very own, jeweler-specific version of the holiday classic, "The 12 Days of Christmas".
    We won't spoil it for except to say that, while you won't hear about any partridges in pear trees, one part of the song remains, reassuringly, the same. (Can you guess which part?)

    • 4 min
    JimmyCast (Episode 14): Aleah Arundale on Selling Diamonds and the Power of Jewelers Helping Jewelers

    JimmyCast (Episode 14): Aleah Arundale on Selling Diamonds and the Power of Jewelers Helping Jewelers

    This week, JimmyCast welcomes Aleah Arundale, founder of the popular private Facebook group, Jewelers Helping Jewelers, and a fifth-generation jeweler who works for diamond wholesaler Olympian Diamonds.
    Chatting with co-hosts Jimmy DeGroot and Doug Meadows, Aleah shares why she created Jewelers Helping Jewelers (4:05), which now has 18,500 members. A few years back, Aleah felt there was something missing in other social media communities. “I wanted a free, open forum where everybody could say whatever they want, whenever they want,” she says. 
    She decided to launch a brand new community for which the primary rule would be having the fewest rules possible. She says she’s proud that, despite the openness and freedom of the group, participants (mostly) get along, providing an important source of advice, support and trading partners to thousands of jewelry professionals who would otherwise struggle to find community. Says Aleah, “This is a testament to show that, if you just let people go, they will show you how wonderful they can be.”
    Aleah estimates that the group has facilitated more than $1 billion in transactions since its launch, sharing a few anecdotes of jewelers whose businesses and lives were changed by the community, including one jeweler who claims to have done $4 million in business through JHJ.
    Later in the podcast, Aleah discusses one of her pet peeves — jewelers who refuse to put prices alongside jewelry in the showcase (11:00). Plus, she offers her extremely simple tip for selling more diamonds (13:05).

    • 21 min
    Over the Counter (Episode 16): Beauty From Ashes

    Over the Counter (Episode 16): Beauty From Ashes

    For his last podcast of the season, Kyle Bullock of Over the Counter tells the story of Emma, a woman whose life was turned upside down when the man she loved and planned to marry died in a car accident.
    For Emma, the tragedy caused her to completely change the direction of her life. She left community college, where she was studying to become an art teacher, and moved to a different school to try out the art of metalsmithing. Quickly showing promise in her new field, as well as finding comfort in the act of creating jewelry, she decided to build her skills further with a months-long jewelry apprenticeship in Florence, Italy.  
    Emma’s instinctual method of working through her grief was to create beautiful jewelry that was redolent with symbolism. And while her loss remained one of the defining events of her life, she was able to move forward and build a satisfying, deeply meaningful career by fashioning beauty out of the most terrible of losses.
    There’s a lesson in that for all jewelers, says Kyle. 
    “Don’t ever forget that every and every piece we create or sell means something deeper to the customer that we might ever imagine,” says Kyle. “In the same way, don’t ever forget your own experiences. Owning and managing a jewelry company can bring difficult, sometimes even painful, experiences for you to deal with. It has in my life, for certain. But in the nature of our work, we are given a unique opportunity to shape our circumstances into something beautiful. So, go out and do beautiful work, listeners. The world needs it.”

    • 9 min
    The Barb Wire (Episode 11): Jenny O Calleri

    The Barb Wire (Episode 11): Jenny O Calleri

    Dropping into the Barb Wire for this month’s episode is Jenny “Jenny O” Calleri, the owner of Huntington Jewelers in Las Vegas, NV.
    A jewelry-industry veteran whose career has seen her move between the supply and retail side in both sales and management, Jenny O finally took her biggest step yet two years ago— becoming the owner of her very own store with the nearly 70-year-old Huntington Jewelers.
    In the podcast, she discusses what a transformative experience a GIA education can be for a young person in jewelry sales (12:40) and how, after she took her very first GIA gemstone course, she dropped everything — including a “super hot and heavy” relationship with her future husband — sold her house, and went to study at GIA in Carlsbad, CA. 
    Jenny O also talks about her career, and the key lessons she has learned along the way that she is following as she builds the Huntington Jewelers brand. 
    And, recently having had her third child, she describes the challenges of life as a working mom. (35:30) Plus, you’ll also hear why Jenny O believes that Liz Taylor is the ultimate and enduring jewelry icon (44:45).

    • 1 hr 7 min

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