28 episodes

It’s time to stop talking about the challenges of internal communication and instead, start focusing on achieving results! Through this podcast, we strive to improve the workplace environment so organizations recognize employee value, improve engagement, boost morale, and encourage innovation through enhanced dialogue and communications methods. More than ever, employees crave to find fulfillment in the workplace and to be treated as an integral part of the organization. Companies desire to build trust and loyalty with their employees by creating value in and enhancing their internal communication. More importantly, they invest in their people. Good leaders seek to be mentors. They are pillars in times of change and crises. They listen to their teams and inspire change. Leaders lead by example and model the values and culture of the business. Leaders and managers also need to balance empathy and compassion with focus to engage their people and grow the business and brand. All three elements – employees, leaders, and the organization – work together to bring the human element back into the workplace with an emphasis on relationships. For executives, leaders, human resources managers, and communications professionals. To find out more, visit jmlacey.com.

Internal Comms Talk Johnna Lacey

    • Business

It’s time to stop talking about the challenges of internal communication and instead, start focusing on achieving results! Through this podcast, we strive to improve the workplace environment so organizations recognize employee value, improve engagement, boost morale, and encourage innovation through enhanced dialogue and communications methods. More than ever, employees crave to find fulfillment in the workplace and to be treated as an integral part of the organization. Companies desire to build trust and loyalty with their employees by creating value in and enhancing their internal communication. More importantly, they invest in their people. Good leaders seek to be mentors. They are pillars in times of change and crises. They listen to their teams and inspire change. Leaders lead by example and model the values and culture of the business. Leaders and managers also need to balance empathy and compassion with focus to engage their people and grow the business and brand. All three elements – employees, leaders, and the organization – work together to bring the human element back into the workplace with an emphasis on relationships. For executives, leaders, human resources managers, and communications professionals. To find out more, visit jmlacey.com.

    Podcasting for internal communication with Jen Grogono

    Podcasting for internal communication with Jen Grogono

    Jen Grogono, founder and CEO of uStudio, joins me for this episode of Internal Comms Talk. Jen leads company vision and strategy for a new generation of media technologies for the enterprise transforming employee communications and learning experiences with podcasts, on-demand video, and live streaming.
    Organizations are creating mediums to add to their internal communication, including podcasting. Podcasting is one way to quickly reach their employee base who are working from home, on the road, or are global. Should you add podcasting to your communications efforts? What is involved to make it successful? If you have a podcast but it is not garnering much traction, what can you do to make it beneficial to employees?
    Support the show (https://www.buymeacoffee.com/internalcomms)

    • 1 hr 21 min
    Developing effective learning programs with Dr. Alaina Szlachta

    Developing effective learning programs with Dr. Alaina Szlachta

    Dr. Alaina Szlachta, owner of By Design Development Solutions, joins me for this episode of Internal Comms Talk. A learning experience designer and mission-driven entrepreneur, she helps transform subject matter expertise into consumer learning products.
    Organizations are reexamining their learning and development for their employees. Virtual onboarding has created new challenges for companies. Businesses desire to establish better employee experience to strengthen loyalty and employee value and keep retention high. What should organizations understand when it comes to developing effective learning programs? What challenges might they encounter? Why should they factor in the psychology of how people learn when creating learning programs?
    Support the show (https://www.buymeacoffee.com/internalcomms)

    • 1 hr 19 min
    Shining as a leader on video - Part 2

    Shining as a leader on video - Part 2

    Video conferencing sends a message to our listeners that we can either be trusted and respected, or that we are not professional. Virtual meetings are an opportunity for us to shine as leaders or help us achieve our professional goals if leadership is in our view. What does our audience see when they see us? How do our behaviors affect trust? What messages are we sending people through video?

    Stanford University report on Zoom fatigue

    Stanford University article
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    • 24 min
    Shining as a leader on video - Part 1

    Shining as a leader on video - Part 1

    Many are using video to conduct meetings, make sales calls, and connect with others. With more businesses maintaining the work-from-home model and using video to their financial savings advantage, leaders and employees should fine-tune their professional presence. Video has become a way to connect with others emotionally, and to shine as a leader. Why is professionalism on camera important? And what are some ways to build trust through video? 
    Support the show (https://www.buymeacoffee.com/internalcomms)

    • 24 min
    How strategy clarifies communications with Rachel Miller

    How strategy clarifies communications with Rachel Miller

    Rachel Miller of All Things IC joins me for this episode of Internal Comms Talk. An internationally recognized authority on internal communication, she advises professional communicators as a consultant, through training and mentoring. She is also the host of her podcast, Candid Comms.
     As businesses move forward in their goals, communication can become misunderstood and cloudy. Having a communication strategy in place with goals, objectives, and responsibilities is an asset to clearly defining communication. A strategy decreases burnout, keeps the company vision evident, and helps everyone understand their roles. What are other reasons why a company should have a structured communication strategy? What happens to communications without a clear strategy in place? What are the roadblocks to overcome toward building a strategy?
    Support the show (https://www.buymeacoffee.com/internalcomms)

    • 52 min
    Communications in the healthcare industry - Elisabeth Wang

    Communications in the healthcare industry - Elisabeth Wang

    Elisabeth Wang, executive director of brand building and communications for Piedmont Healthcare in Atlanta, Georgia, joins me for this episode of Internal Comms Talk. We talk about how communications have changed over the last year, especially in healthcare, one of the most challenged and tested industries.
    Organizations have been thrust into a new way of delivering communications when information changes rapidly, especially when it comes to safety and response. Companies have begun to see the value in their communications teams and employees have learned to adapt and be resilient. How has resilience shaped and strengthened communications’ teams? Why is it important for companies to routinely review their crises communications plans?  (Elisabeth's website, Lit and Leisure)  
    Support the show (https://www.buymeacoffee.com/internalcomms)

    • 52 min

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