Lucky episode 13!
In this episode we introduce listeners to your newest team member - your tech stack. Your technology should be working for you and should be doing the work of a few FTEs whether it comes to workflow, document management or data processing.
We break the tech stack down into the back of house - apps for your firm - and the front of house - apps that you and your clients use to facilitate the flow of data. Penny suggests focusing on your back of house first which will then allow your to deliver a quality front of house experience to your clients.
The Little Black Dress is Penny's analogy for your front of house tech stack. You can wear it for any occasion and can be dressed up or down depending on the occasion. Your standardized tech stack will do 80% of the work for 80% of your clients. You don't need to be an expert in every G/L, every expense processing system and every payroll system, choose one and specialize.
Tech is a big topic and in this episode we barely touch on what to look for in an app - we'll dig further into in the next episode.
Be sure to check out the book that gave us the inspiration for this podcast: Strategy and the Fat Smoker. https://amzn.to/3dhcUFC (Buy it on Amazon).
If you'd like outside help on this process or have questions about anything discussed in this episode, please do get in touch.
If your app provider and would like to better understand how we work with technology companies feel free to reach out.
Penny Breslin - https://www.linkedin.com/in/penny-breslin-0228b81/ (LinkedIn) | @PennyB57
Damien Greathead - https://www.linkedin.com/in/damiengreathead/ (LinkedIn) | @Damien_GH