Is it Ever Okay to Say No to Business‪?‬ Freshmen Founders

Channing, Makenzie, and their sales team have always tried  to make their customers lives easier.  After years of saying yes, their clients are starting to ask for things outside of EVA's business model. In this episode Channing and Makenzie discuss managing expectations and setting boundaries with current clients. They determine if it is ever acceptable to turn business away.