Jess Pischel, Customer Experience Consultant for The DiJulius Group and Dean of the Customer eXperience Executive Academy, presents a webinar to help you determine if it is time for a CXO (Chief Experience Officer).
You will learn:
When it is time to hire/promote a CXO Where CXOs come from How to prepare and train a CXO How to hire/promote the right CXO What a CXO should be responsible for Resources mentioned:
The Customer Service Revolution Podcast
Customer Experience Executive Academy
Customer Experience Executive Online Academy
Landing page to watch Jess’ webinar and receive a copy of her slide deck
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