28 min
Is The Customer Success Manager Role For You?, with Erica Coleman Your Latina Career Coach
-
- Careers
Are you a people person? Do you like tech? Are you into data? Then, the Customer Success Manager role might be the perfect next career move for you.
Even though this job didn't exist 10 years ago, it's now one of the fastest growing career paths in tech (particularly in Software-as-a-Service), and it's not going anywhere. It's also one of those career paths that you can pivot into fairly easily with a strong set of transferable skills and without getting a new degree.
On today's episode, experienced CSM Erica Coleman talks about the CSM role, why it's a GREAT fit for former teachers, and the type of strengths needed to succeed in this role. We also talk about what CSM is NOT - it's not customer service and it's not a sales role.
--
Register HERE for the "How To Use Your Personal Brand In Your Job Search" Workshop on Saturday January 21st at 12 pm CST.
Get Priscilla's FREE "Jumpstart Your Job Search" Course HERE.
Interested in working with Priscilla 1:1? Sign up for a FREE 1-Hour Consult here.
Follow Priscilla on IG at: priscillabulcha
Are you a people person? Do you like tech? Are you into data? Then, the Customer Success Manager role might be the perfect next career move for you.
Even though this job didn't exist 10 years ago, it's now one of the fastest growing career paths in tech (particularly in Software-as-a-Service), and it's not going anywhere. It's also one of those career paths that you can pivot into fairly easily with a strong set of transferable skills and without getting a new degree.
On today's episode, experienced CSM Erica Coleman talks about the CSM role, why it's a GREAT fit for former teachers, and the type of strengths needed to succeed in this role. We also talk about what CSM is NOT - it's not customer service and it's not a sales role.
--
Register HERE for the "How To Use Your Personal Brand In Your Job Search" Workshop on Saturday January 21st at 12 pm CST.
Get Priscilla's FREE "Jumpstart Your Job Search" Course HERE.
Interested in working with Priscilla 1:1? Sign up for a FREE 1-Hour Consult here.
Follow Priscilla on IG at: priscillabulcha
28 min