Is Your Process Doing What You Want It To? - Eddie Reynolds, Darrell Alfonso, and Mollie Bodensteiner - Revenue Today - Episode # 035 Revenue Today

Today, we have an amazing panel of guests who share how to scale your revenue operations. We are joined by Darrell Alfonso, Global Marketing Operations at Amazon Web Services; Mollie Bodensteiner, Global Revenue Operations Leader at Deal; and Eddie Reynolds, CEO and Revenue Operations Strategy Consultant at Union Square Consulting.



The panel discusses building revenue operations and making sure it runs at its best as you start to have larger marketing and customer success teams. They focus on the importance of processes to keep revenue operations firing on all cylinders.



Takeaways

Start with centrally-accessible key processes so as to not rely on a sole individual to keep the business running as you scale
There are broken processes but there are also those that can simply be made more efficient



Quote of the Show

"When I think about process, you're always balancing quality and speed. When I think about scalable process, it's always like a tightrope. You're always either leaning towards the direction of 'it's too constraining' or 'it's a little bit too empowering' which can translate to chaos." - Darrell Alfonso



Connect with our guests in the links below:

Eddie:

LinkedIn: https://www.linkedin.com/in/edwardreynolds/
Website: https://www.unionsquareconsulting.com/



Mollie

LinkedIn: https://www.linkedin.com/in/molliebodensteiner



Darrell

LinkedIn: https://www.linkedin.com/in/darrellalfonso/
Twitter: https://twitter.com/DemandDarrell



Ways to tune in:

Amazon Music
Apple Podcast
Spotify
Google Podcast
YouTube: https://youtu.be/6KEho9RSaHs