47 min

It’s Time to Rethink the Mechanics of Customer Loyalty with Suzanne Kounkel, CMO of Deloitte Pipeline Visionaries

    • Marketing

This episode features an interview with Suzanne Kounkel, CMO of Deloitte, an industry leader in audit, consulting, tax, and advisory services to many of the world's most admired brands. Suzanne’s trifecta of business, technology, and marketing experience provides the essential foundation for spearheading marketing and sales in an era of rapid change and ground-breaking innovation. In this episode, Suzanne discusses the mechanics of engendering customer loyalty, innovating marketing within long-standing companies, and elevating the human experience within B2B marketing.

This episode features an interview with Suzanne Kounkel, CMO of Deloitte, an industry leader in audit, consulting, tax, and advisory services to many of the world's most admired brands. Suzanne’s trifecta of business, technology, and marketing experience provides the essential foundation for spearheading marketing and sales in an era of rapid change and ground-breaking innovation. In this episode, Suzanne discusses the mechanics of engendering customer loyalty, innovating marketing within long-standing companies, and elevating the human experience within B2B marketing.

47 min